Chick-fil-A
5200 Buffington Road,
Atlanta, 30349, GA,
United States
Atlanta, 30349, GA,
United States
1 404-765-8000
Leisure and Hospitality
Chick-fil-A Technographics
Chick-fil-A Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Chick-fil-A and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 35574 Chick-fil-A employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Chick-fil-A has purchased the following applications: SplashBI for Analytics and BI in 2023, DigitalOcean Droplets for Application Hosting and Computing Services in 2021, New Relic APM for Application Performance Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Chick-fil-A is running and its propensity to invest more and deepen its relationship with SplashBI , ThoughtSpot , DigitalOcean or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Chick-fil-A revenues, which have grown to $7.89 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Chick-fil-A intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Chick-fil-A Data, Technology Stack, and Enterprise Applications
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| SplashBI | Legacy | SplashBI | Analytics and BI | Analytics and BI | n/a | 2023 | 2023 | In 2023, Chick-fil-A implemented SplashBI to modernize EBS operational reporting across its corporate reporting environment. SplashBI, categorized as Analytics and BI, was positioned to replace ad hoc spreadsheet reporting with a governed reporting layer focused on operational visibility for finance and operations teams. The deployment of SplashBI included configuration of interactive dashboards, scheduled operational reports, ad hoc query capabilities, and data modeling to surface EBS transactional and master data. The implementation emphasized role based access, a centralized report catalog, and report scheduling to support repeatable operational workflows. Integration work centered on Oracle EBS as the primary data source for transactional reporting, with data ingestion and transformation pipelines built to normalize EBS structures for reporting and dashboarding. Operational coverage targeted corporate finance and operational reporting use cases, aligning SplashBI reports to existing EBS data domains rather than introducing new upstream systems. Governance changes accompanied the technical rollout, including a standardized report approval process, catalog versioning, and access controls to enforce separation of duties and reduce report proliferation. The effort is described as a success story for Chick-fil-A in driving innovation in EBS reporting with SplashBI, reflecting a shift toward centralized Analytics and BI practices within the company. | |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| DigitalOcean | Legacy | DigitalOcean Droplets | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 | ||
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Cloud Storage | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2016 | 2016 | ||
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2023 | 2023 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Content Management | Content Management |
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2022 | 2022 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2023 | 2023 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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BackGround Screening | HCM |
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2020 | 2020 |
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Core HR | HCM |
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2019 | 2020 |
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Employee Engagement | HCM |
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2021 | 2021 |
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Interview Scheduling | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2019 | 2020 |
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Performance and Goal Management | HCM |
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2017 | 2017 |
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Recruiting | HCM |
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2017 | 2017 |
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Recruiting | HCM |
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2024 | 2024 |
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Recruiting, HR Compliance | HCM |
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2025 | 2025 |
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Task Management | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2024 | 2024 |
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Workforce Scheduling | HCM |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Customer Data Platform | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Electronic Health Record | ERP Services and Operations |
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2025 | 2025 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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ERP Financial | ERP Financial Management |
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2015 | 2015 |
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ERP Financial | ERP Financial Management |
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2010 | 2010 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Label Management (Printing and Designing) | SCM |
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2017 | 2017 |
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Warehouse Management | SCM |
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2017 | 2017 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Professional Services | Professional Services |
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2014 | 2014 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Shipping Management | eCommerce |
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2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2014 | 2014 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Web Application Firewalls (WAF) | CyberSecurity |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at Chick-fil-A
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Chick-fil-A Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Chick-fil-A Technographics
Chick-fil-A is a Leisure and Hospitality organization based in United States,
with around 35574 employees and annual revenues of $7.89 billion.
Chick-fil-A operates a diverse technology stack with applications such as
SplashBI, DigitalOcean Droplets and New Relic APM,
covering areas like Analytics and BI, Application Hosting and Computing Services and Application Performance Management.
Chick-fil-A has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SplashBI, DigitalOcean and New Relic.
Chick-fil-A recently adopted applications including
CCCRecruiter in 2025, HealthChampion in 2025 and Avenu Banner Recruitment in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Chick-fil-A’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Chick-fil-A’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Chick-fil-A technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.