Crown Commercial Service selects Qualtrics CustomerXM for Customer Experience

In 2021, Crown Commercial Service, a United Kingdom based Government organization with 7000 employees and revenues of $1.0B selected Qualtrics CustomerXM for Customer Experience while displacing Legacy, and integrating with the existing systems being used.

Customer	Vendor	Old Product	New Product	Category	Market	Users	VAR/SI	When	Live
Crown Commercial Service	Qualtrics	Legacy	Qualtrics CustomerXM	Customer Experience	CRM	n/a	n/a	2021	2021

Discover the latest software purchases and digital transformation initiatives being undertaken by Crown Commercial Service and its business and technology executives by accessing the entire Crown Commercial Service and its business and technology executives by becoming a Premium Subscriber. On a continuous basis, our research team identifies and updates the on-prem and cloud applications that are being used by Crown Commercial Service employees from publicly available data (Press Releases, Customer References, Case Studies, Success Stories, Testimonials, RFP, RFI, etc.) as well as proprietary sources, and incorporate them into the customer profile.