FactSet selects Atlassian Jira Service Desk for IT Service Management

In 2020, FactSet, a United States based Professional Services organization with 12398 employees and revenues of $2.2B selected Atlassian Jira Service Desk for IT Service Management while displacing Legacy, and integrating with the existing systems being used.

Customer	Vendor	Old Product	New Product	Category	Market	Users	VAR/SI	When	Live
FactSet	Atlassian	Legacy	Atlassian Jira Service Desk	IT Service Management	ITSM	n/a	n/a	2020	2020

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