Fidelity Bank selects Tidio Live Chat for Chatbots and Conversational AI

In 2019, Fidelity Bank, a Ghana based Banking and Financial Services organization with 3000 employees and revenues of $600M selected Tidio Live Chat for Chatbots and Conversational AI while displacing Legacy, and integrating with the existing systems being used.

Customer	Vendor	Old Product	New Product	Category	Market	Users	VAR/SI	When	Live
Fidelity Bank	Tidio	Legacy	Tidio Live Chat	Chatbots and Conversational AI	AI-Powered Application	n/a	n/a	2019	2019

Discover the latest software purchases and digital transformation initiatives being undertaken by Fidelity Bank and its business and technology executives by accessing the entire Fidelity Bank and its business and technology executives by becoming a Premium Subscriber. On a continuous basis, our research team identifies and updates the on-prem and cloud applications that are being used by Fidelity Bank employees from publicly available data (Press Releases, Customer References, Case Studies, Success Stories, Testimonials, RFP, RFI, etc.) as well as proprietary sources, and incorporate them into the customer profile.