The Heineken Company selects Microsoft Dynamics 365 Customer Service for Customer Support

In 2020, The Heineken Company, a Netherlands based Consumer Packaged Goods organization with 89264 employees and revenues of $35.0B selected Microsoft Dynamics 365 Customer Service for Customer Support while displacing Legacy, and integrating with the existing systems being used.

Customer	Vendor	Old Product	New Product	Category	Market	Users	VAR/SI	When	Live
The Heineken Company	Microsoft	Legacy	Microsoft Dynamics 365 Customer Service	Customer Support	CRM	n/a	n/a	2020	2021

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