Hydro Ottawa selects Salesforce Service Cloud for Customer Support

In 2021, Hydro Ottawa, a Canada based Utilities organization with 689 employees and revenues of $854M selected Salesforce Service Cloud for Customer Support while displacing Legacy, and integrating with the existing systems being used.

Customer Vendor Old Product New Product Category Market Users VAR/SI When Live
Hydro Ottawa Salesforce Legacy Salesforce Service Cloud Customer Support CRM n/a n/a 2021 2022
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