Macy's selects Microsoft Dynamics 365 Customer Service for Customer Support

In 2014, Macy's, a United States based Retail organization with 94570 employees and revenues of $25.3B selected Microsoft Dynamics 365 Customer Service for Customer Support while displacing Legacy, and integrating with the existing systems being used.

Customer Vendor Old Product New Product Category Market Users VAR/SI When Live
Macy's Microsoft Legacy Microsoft Dynamics 365 Customer Service Customer Support CRM n/a n/a 2014 2015
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