Macys
151 West 34th Street,
New York, 10001, NY,
United States
New York, 10001, NY,
United States
1 800-289-6229
Retail
Macys Technographics
Macys Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Macys and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 94189 Macys employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Macys has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2011, Oracle Cloud HCM Absence Management for Absence and Leave Management in 2018, Foundant GrantHub for Grant Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Macys is running and its propensity to invest more and deepen its relationship with Oracle , Certegy , Greenhouse or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Macys revenues, which have grown to $23.01 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Macys intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Macys Tech Stack and Enterprise Applications
Macys ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2011 | 2011 |
In 2011, Macys implemented Oracle E-Business Suite as its ERP Financial application. The deployment used Oracle E-Business Suite R12 modules, with project notes referencing Oracle Cloud and explicit R12 module scope including Supply Chain Management, Planning Central, and Product Management.
The implementation centered on core ERP Financial processes while embedding supply chain and merchandise planning capabilities to support finance, merchandising, inventory, procurement, and planning organizations. Configuration work focused on R12 capabilities for planning workflows, product master and lifecycle management, and supply chain orchestration, aligning application configuration with business process owners and governance from finance and merchandising stakeholders.
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ERP Financial | ERP |
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2017 | 2017 |
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ERP Financial | ERP |
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2015 | 2016 |
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Expense Management | ERP |
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2015 | 2015 |
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Payment Processing | ERP |
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2006 | 2006 |
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Macys HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM Absence Management | Absence and Leave Management | HCM | n/a | 2018 | 2018 |
In 2018, Macys implemented Oracle Cloud HCM Absence Management to centralize absence workflows and formalize leave administration as part of its HR platform modernization. The deployment was executed alongside a broader conversion from on-premise PeopleSoft HCM 9.0 to Oracle HCM Cloud, positioning Oracle Cloud HCM Absence Management as the core system for Absence and Leave Management within HR operations.
The implementation focused on standard absence and leave management capabilities, including configured leave types and policies, self-service leave request and approval workflows, absence balance calculations, and automated correspondence generation for compliance and employee notification. Oracle Cloud HCM Absence Management was configured to support HR and payroll leave processes and to provide workflow orchestration and case management aligned with leave policies.
Technical work included designed and developed integrations between PeopleSoft HCM 9.0 and Oracle HCM Cloud to preserve employee records and payroll continuity, as well as custom integrations and automation developed by the internal HR Reinvent Technology Team. The team delivered thousands of HRIS automation processes, an e-sign AD authentication integration for self service, automated delivery of leave correspondence to the image delivery system, integration of personal records change events with internal portal messaging, and an I9 reverification letter application, plus consolidation of multiple PeopleSoft databases to a single PeopleSoft database as part of the migration effort.
Governance and operational scope were led by the HR Reinvent Technology Team, with implementation and automation work touching HR, payroll, compensation, leave management and talent business functions. The program emphasized procedural automation and service monitoring, eliminating manual audits, data entry and targeted messaging workflows through HRIS automation.
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Applicant Tracking System | HCM |
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2019 | 2019 |
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BackGround Screening | HCM |
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2018 | 2018 |
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Benefits Administration | HCM |
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2019 | 2019 |
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Candidate Relationship Management | HCM |
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2020 | 2020 |
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Employee Self Service | HCM |
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2019 | 2019 |
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HR Compliance | HCM |
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2016 | 2016 |
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HR Compliance | HCM |
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2014 | 2015 |
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HR Service Delivery | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2018 | 2018 |
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Onboarding | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2019 | 2019 |
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Performance and Goal Management | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System, Candidate Relationship Management | HCM |
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2020 | 2020 |
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Talent Sourcing | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2015 | 2015 |
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Workforce Analytics | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2009 | 2010 |
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Workforce Management | HCM |
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2011 | 2012 |
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Workforce Scheduling | HCM |
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2017 | 2017 |
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Macys ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Foundant Technologies | Legacy | Foundant GrantHub | Grant Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, Macys deployed Foundant GrantHub to support Grant Management on their website. The implementation places Foundant GrantHub as the primary grant portal for Macys corporate giving and philanthropy operations.
Foundant GrantHub was configured to provide standard Grant Management capabilities such as online application intake, configurable reviewer workflows, award tracking, and consolidated reporting and audit trails. Configuration emphasized the web-based applicant experience and routing controls to streamline grant lifecycle activities and reviewer orchestration.
Deployment architecture is web-hosted through the customer facing website, with administration and reviewer access managed directly within the Foundant GrantHub application. Operational coverage centers on Macys philanthropy and corporate social responsibility teams, enabling centralized application processing, reviewer assignments, and document management inside the Grant Management system.
Governance incorporated role based reviewer permissions, staged approval workflows, and structured data capture aligned to grant compliance and recordkeeping requirements. The implementation narrative focuses on application orchestration and governance within Foundant GrantHub as the web portal for Macys grant intake and processing.
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Retail Management | ERP Services and Operations |
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2008 | 2009 |
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Retail Management | ERP Services and Operations |
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2008 | 2009 |
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Retail Management | ERP Services and Operations |
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2016 | 2017 |
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Macys AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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ML and Data Science Platforms | AI Development |
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2014 | 2015 |
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Macys Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2016 | 2018 |
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Analytics and BI | Analytics and BI |
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2011 | 2011 |
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Analytics and BI | Analytics and BI |
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2014 | 2015 |
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Analytics and BI | Analytics and BI |
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2012 | 2012 |
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Data Warehouse | Analytics and BI |
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2012 | 2012 |
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Data Warehouse | Analytics and BI |
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2019 | 2019 |
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Macys Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Blockchain Platform | Blockchain |
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2020 | 2020 |
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Macys Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Macys Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2012 | 2012 |
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Content Management | Content Management |
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2024 | 2024 |
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Macys eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2019 | 2019 |
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eCommerce | eCommerce |
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2014 | 2015 |
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Personalization and Product Recommendations | eCommerce |
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2016 | 2016 |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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Personalization and Product Recommendations | eCommerce |
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2022 | 2022 |
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Product Information Management | eCommerce |
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2022 | 2022 |
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Shipping Management | eCommerce |
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2019 | 2019 |
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Macys SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Allocation and Replenishment | SCM |
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2008 | 2009 |
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Demand Forecasting and Planning | SCM |
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2013 | 2014 |
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Inventory Management | SCM |
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2015 | 2015 |
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Inventory Management | SCM |
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2022 | 2022 |
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Supply Chain Management | SCM |
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2019 | 2019 |
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Transportation Management | SCM |
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2013 | 2014 |
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Warehouse Management | SCM |
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2011 | 2012 |
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Macys CRM
Macys EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2011 | 2012 |
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Financial Consolidation and Close | EPM |
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2014 | 2014 |
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Financial Consolidation and Close | EPM |
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2011 | 2011 |
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Macys ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2014 | 2014 |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Application Performance Management | ITSM |
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2014 | 2014 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2014 | 2014 |
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Macys Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procure to Pay | Procurement |
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2015 | 2015 |
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Procurement | Procurement |
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2017 | 2018 |
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Sourcing | Procurement |
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2015 | 2015 |
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Macys SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Configure Price Quote (CPQ) | SPM |
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2018 | 2018 |
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Incentive Compensation Management | SPM |
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2018 | 2018 |
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Sales Performance Management | SPM |
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2015 | 2015 |
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Macys TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Critical Event Management | TRM |
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2018 | 2018 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Macys PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2020 | 2020 |
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Apps Development | PaaS |
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2019 | 2019 |
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Operating System (OS) | PaaS |
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2012 | 2012 |
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Robotic Process Automation | PaaS |
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2021 | 2021 |
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Test Automation Platform | PaaS |
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2025 | 2025 |
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Macys IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Data Warehouse Appliance | IaaS |
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2019 | 2019 |
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Database Management | IaaS |
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2014 | 2014 |
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Database Management | IaaS |
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2014 | 2014 |
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Database Management | IaaS |
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2016 | 2016 |
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Macys CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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Macys Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Physical Access Control System | Physical Security |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Macys
| First Name | Last Name | Title | Function | Department | Phone | |
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Director Advanced Analytics | Director | Finance | |
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Vice President of Engineering, Cloud Platform Engineering | VP | IT | |
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AVP, Sales Operations | VP | Sales | |
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Chairman and Chief Executive Officer | CXO | Finance | |
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Chief Financial Officer | CXO | Finance | |
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President | CXO | Finance | |
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Director, Travel & Meeting Services | Director | Finance | |
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Director Expense Payable | Director | Finance | |
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Vice President Expense Payable | VP | Finance | |
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Financial Accounts Payable Manager | Manager | Finance | |
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VP, Finance & Procurement | VP | Procurement | |
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Group Vice President, Financial Planning and Analysis | VP | Finance | |
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Vice President - IT Audit/Technology | VP | IT | |
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IT Director | Director | IT | |
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Director, Sourcing | Director | Procurement | |
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President and CIO | CXO | Finance | |
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VP of Engineering | VP | R&D | |
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Director Of Engineering, Enterprise Architecture | Director | IT | |
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Senior Manager, Data Engineering and Apps | Manager | IT | |
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Hadoop Operations Engineer | Manager | Finance | |
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Chief Technology Officer | CXO | IT | |
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Director, Property Tax | Director | Operations | |
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Director, Personal Property Tax | Director | Operations | |
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Director, HR Technology | Director | HR | |
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EVP, Chief Transformation & Human Resources Officer | CXO | HR | |
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Director of Workforce Solutions | Director | HR | |
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Chief Financial Officer | CXO | Finance | |
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Vice President of Operations & Logistics | VP | Supply Chain | |
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Director, Workforce Management | Director | HR | |
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Workforce Solutions Design Manager | Manager | HR | |
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Chief Customer Officer | CXO | Customer Service | |
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Group Vice President - Customer Engagement | VP | Customer Service | |
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Vice President of Customer Experience and Selling Support | VP | Customer Service | |
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Vice President Customer Strategy & Engagement | VP | Customer Service | |
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Senior Vice President at Macy's Credit & Customer Services | VP | Customer Service | |
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Director, Customer Service Operations | Director | Customer Service | |
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Chief Information Officer | CXO | IT | |
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IT Manager - Merchandising Department | Manager | IT | |
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Chief Merchandising Officer | CXO | Finance | |
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IT Manager of Merchandising Systems Development | Manager | IT | |
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Vice President Talent Acquisition | VP | HR | |
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Director, Talent Management & Performance | Director | HR | |
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VP Human Resources | VP | HR | |
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Chief Financial Officer | CXO | Finance | |
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Director - Income Tax | Director | Finance | |
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Principal, Tax | Director | Finance | |
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Senior Director, IT | Director | IT | |
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Chief Customer & Digital Officer | CXO | Customer Service | |
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eCommerce Infrastructure Architecture, Systems Manager | Manager | IT | |
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Chief Legal Officer | CXO | Legal | |
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Senior Manager HR Services Compliance | Manager | HR | |
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Senior Manager, HR Operations - Employment Eligibility Compliance & Unemployment Claims | Manager | HR | |
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Vice President Direct to Consumer eCommerce Fulfillment | VP | Sales | |
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Logistics Manager | Manager | Supply Chain | |
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Director of Fulfillment | Director | Finance | |
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Chief Supply Chain Officer | CXO | Supply Chain | |
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VP Supply Chain, | VP | Supply Chain | |
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Sr Director of Logistics | Director | Supply Chain | |
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Principal - Enterprise Architecture and Security | Director | IT | |
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Director - Architecture & Platform Engineering | Director | IT | |
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VP, Technology Platforms & Enterprise Architecture | VP | IT | |
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Senior Director, Compensation | Director | HR | |
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Executive Compensation | CXO | HR | |
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Senior Manager Stores Compensation | Manager | HR | |
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Senior Director, Compensation COE | Director | HR | |
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Vice President, Loyalty & Credit Strategy and Marketing | Customer Journey | VP | Marketing | |
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Senior Manager, Loyalty & Credit Card | Manager | Marketing | |
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Manager, Loyalty Strategy | Manager | Marketing | |
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Digital Product Manager | Manager | IT | |
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Director, Talent Acquisition - Recruitment Operations | Director | HR | |
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Senior Director, Talent Acquisition | Director | HR | |
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Senior Director, Talent Acquisition | Director | HR | |
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Product Manager, Recruitment and Employment Systems | Manager | HR | |
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SVP, Customer Journey | VP | Customer Service | |
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Director, Head of Customer Experience | Director | Customer Service | |
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Senior Manager - Loyalty Marketing | Manager | Marketing | |
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Director, Loyalty & Credit | Director | Marketing | |
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Manager, Financial Systems | Manager | IT | |
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Director, Financial Planning and Analysis | Director | Finance | |
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Senior Director, Stores Finance | Director | Finance | |
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Senior Director, Financial Planning and Analysis | Director | Finance | |
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Director, Procurement | Director | Procurement | |
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Vice President of Procurement | VP | Procurement | |
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Apps Being Evaluated by Macys Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Macys IT executives and key decision makers. This section highlights Macys's latest recorded technology evaluations, including Jetshop Commerce for eCommerce on 2026-03-23, Workday Recruiting for Applicant Tracking System, Recruiting on 2026-03-16, and Adobe Analytics Cloud for Marketing Analytics on 2025-07-21. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Macys digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-23 | Macys | Evaluated | Jetshop | Jetshop Commerce | eCommerce | eCommerce |
| 2026-03-16 | Macys | Evaluated | Workday | Workday Recruiting | Applicant Tracking System, Recruiting | HCM |
| 2025-07-21 | Macys | Evaluated | Adobe Systems | Adobe Analytics Cloud | Marketing Analytics | CRM |
| 2024-12-21 | Macys | Evaluated |
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Retail Management | ERP Services and Operations |
| 2024-09-24 | Macys | Evaluated |
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Core Admin Processing System | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Macys Technographics
Macys is a Retail organization based in United States,
with around 94189 employees and annual revenues of $23.01 billion.
Macys operates a diverse technology stack with applications such as
Oracle E-Business Suite, Oracle Cloud HCM Absence Management and Foundant GrantHub,
covering areas like ERP Financial, Absence and Leave Management and Grant Management.
Macys has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Foundant Technologies.
Macys recently adopted applications including
Cavisson Netstorm in 2025, Oracle Cloud Infrastructure in 2025 and Deltek ConceptShare in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Macys’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Macys’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Macys technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.