McDonald's Uk selects Atlassian Jira Service Desk for IT Service Management

In 2024, McDonald's Uk, a United Kingdom based Leisure and Hospitality organization with 120000 employees and revenues of $30.0B selected Atlassian Jira Service Desk for IT Service Management while displacing Legacy, and integrating with the existing systems being used.

Customer Vendor Old Product New Product Category Market Users VAR/SI When Live
McDonald's Uk Atlassian Legacy Atlassian Jira Service Desk IT Service Management ITSM n/a n/a 2024 2024
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FAQ - McDonald's Uk selects Atlassian Jira Service Desk for (IT Service Management)

In 2024, McDonald's Uk selected Atlassian Jira Service Desk for IT Service Management to modernize their ITSM operations and improve scalability, visibility, and control.

The Atlassian Jira Service Desk deployment replaces Legacy and integrates with existing systems to streamline processes, reporting, and compliance across ITSM.

McDonald's Uk is a Leisure and Hospitality organization in United Kingdom, with approximately 120000 employees and $30.0B in annual revenue.

McDonald's Uk has initiated the Atlassian Jira Service Desk implementation with an expected go-live in 2024, supporting its modernization of IT Service Management processes.

McDonald's Uk has not disclosed the SI for the Atlassian Jira Service Desk implementation.

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