Merck selects Oracle CX Cloud for Customer Experience

In 2020, Merck, a United States based Life Sciences organization with 73000 employees and revenues of $64.2B selected Oracle CX Cloud for Customer Experience while displacing Legacy, and integrating with the existing systems being used.

Customer	Vendor	Old Product	New Product	Category	Market	Users	VAR/SI	When	Live
Merck	Oracle	Legacy	Oracle CX Cloud	Customer Experience	CRM	n/a	n/a	2020	2020

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