Rahway, 7065, NJ,
United States
Merck Technographics
Merck Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Merck and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 73000 Merck employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Merck has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2010, Workday Absence Management for Absence and Leave Management in 2017, Seeq Workbench for Asset Performance Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Merck is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Thomson Reuters or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Merck revenues, which have grown to $64.17 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Merck intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Merck Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2010 | 2011 |
In 2010, Merck implemented Oracle E-Business Suite as its ERP Financial platform. The Oracle E-Business Suite deployment concentrated on Oracle Finance and Oracle iExpense capabilities while supporting HR data migration workflows tied to enterprise payroll and personnel feeds.
Configuration emphasized core financial modules common to ERP Financial deployments, including general ledger, accounts payable, subledger accounting and expense management, with configurable approval workflows for iExpense and automated posting processes. Implementation work included data mapping and staged data loads for HR reference data to ensure chart of accounts alignment and consistent ledger posting rules across finance processes.
The deployment integrated with Oracle SOA Fusion Suite components, leveraging ESB messaging, BPEL process orchestration and Human Tasks for cross-application workflow automation, and exposed services used by intranet portals built with Oracle Apex and Java Web Services. Those integrations provided synchronous and asynchronous interfaces for HR system feeds and expense approval notifications, enabling service-oriented orchestration between finance, HR and portal layers.
Governance was organized around an internal implementation team model, drawing on prior experience executing Oracle Finance, iExpense and HR data migration projects to SAP, and used staged cutover and data validation checkpoints to manage risk. Operational scope covered enterprise finance and HR functions within Merck, with release sequencing focused on expense processing, core ledger stabilization and downstream reconciliation processes.
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ERP Financial | ERP Financial Management |
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2007 | 2008 |
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ERP Financial | ERP Financial Management |
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2007 | 2008 |
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ERP Financial | ERP Financial Management |
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2022 | 2022 |
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Expense Management | ERP Financial Management |
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2010 | 2010 |
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Expense Management | ERP Financial Management |
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2010 | 2011 |
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Expense Management | ERP Financial Management |
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2015 | 2015 |
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Tax Management | ERP Financial Management |
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2014 | 2015 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2017 | 2018 |
In 2017, Merck implemented Workday Absence Management as part of a broader Workday deployment that included Core HR, Onboarding, and Advanced Compensation. The deployment concentrated on configuring absence and leave workflows to align with the Absence and Leave Management application category, positioning Workday Absence Management as the system of record for time off, leave entitlements, and absence tracking within HR operations.
Configuration and functional coverage included authoring absence plans, entitlement rules, and absence request approval workflows, while supporting testing and ongoing production support. Teams developed and executed test plans and scripts, facilitated user acceptance testing, and performed configuration changes to support demand and bi-annual Workday releases, with subject matter experts translating end user requirements into technical functionality.
Integrations were supported through authored functional and data integration requirements and close partnership with IT, enabling data flows between Workday modules and enterprise systems as required by the program. The implementation followed documented data privacy processes, working with the Data Privacy Office and data steward to obtain required local and global approvals and works council signoffs, and it included technical enablement for mergers, acquisitions, and divestitures.
Governance and operationalization were orchestrated with solution leads, global centers of excellence, and IT, establishing testing strategy ownership, release support cadence, and change leadership responsibilities. Merck positioned Workday Absence Management to support HR, payroll-adjacent processes, and global absence governance while assigning SMEs to consult end users, manage multiple priorities, and ensure system procedures and controls remained aligned with organizational and privacy requirements.
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Benefits Administration | HCM |
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2017 | 2018 |
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Candidate Relationship Management | HCM |
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2018 | 2018 |
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Compensation Management | HCM |
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2017 | 2018 |
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Core HR | HCM |
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2017 | 2018 |
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Employee Recognition and Rewards Management | HCM |
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2023 | 2023 |
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Environment, Health and Safety (EHS) | HCM |
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2018 | 2018 |
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HR Compliance | HCM |
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2016 | 2016 |
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HR Service Delivery | HCM |
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2017 | 2017 |
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Learning and Development | HCM |
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2017 | 2017 |
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Learning and Development | HCM |
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2014 | 2015 |
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Learning and Development | HCM |
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2020 | 2020 |
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Onboarding | HCM |
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2016 | 2016 |
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Onboarding | HCM |
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2017 | 2017 |
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Onboarding | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2017 | 2018 |
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Performance and Goal Management | HCM |
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2018 | 2018 |
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Performance and Goal Management | HCM |
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2018 | 2018 |
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Performance and Goal Management, Employee Experience | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2022 | 2022 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Skills Intelligence | HCM |
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2023 | 2023 |
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Time and Attendance | HCM |
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2017 | 2017 |
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Time and Attendance | HCM |
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2017 | 2017 |
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Workforce Analytics | HCM |
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2017 | 2017 |
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Workforce Analytics | HCM |
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2017 | 2017 |
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Workforce Analytics | HCM |
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2007 | 2007 |
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Workforce Planning | HCM |
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2019 | 2019 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Seeq Corporation | Legacy | Seeq Workbench | Asset Performance Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Merck implemented Seeq Workbench as part of its Asset Performance Management environment, positioning the application to support analytics for continuous manufacturing and process operations. Merck presented its Seeq Workbench use case at the OSIsoft PI World conference, framing the deployment within efforts to improve business and production outcomes through advanced time‑series analytics and diagnostic workflows.
The Seeq Workbench deployment leveraged capabilities introduced in Seeq R21, including scorecard features for the display of calculated tables within Seeq Workbench and Organizer, frequency analysis FFT to transform time‑series segments into the frequency domain, and scalability enhancements to support larger analytics footprints. The implementation emphasized authoring, self‑directed analytics, and publishing analytics‑based views so engineers and analytics teams could generate and circulate operational insights.
Integrations were explicit and focused on the OSIsoft PI System, with implemented support for OSIsoft Asset Framework, Event Frames, Notifications, and demonstrated interoperability with OSIsoft Cloud Services OCS. Operational coverage centered on production engineering and continuous manufacturing environments, where Seeq Workbench consumed PI System time‑series data to enable diagnostic, descriptive, and predictive analytics workflows.
Governance and rollout oriented around enabling engineers to create analytical models in Seeq Workbench and to publish scorecards and Organizer views for broader consumption, which changed reporting and analytics publication workflows within process operations. The implementation prioritized ease of use and scalability to facilitate wider adoption across Merck’s process and production analytics functions.
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Business Process Management | ERP Services and Operations |
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2020 | 2020 |
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Enterprise Asset Management | ERP Services and Operations |
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2013 | 2013 |
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Field Service Management | ERP Services and Operations |
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2018 | 2018 |
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Laboratory Management | ERP Services and Operations |
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2020 | 2020 |
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Laboratory Management | ERP Services and Operations |
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2020 | 2020 |
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Legal Practice Management | ERP Services and Operations |
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2005 | 2005 |
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Travel Management | ERP Services and Operations |
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2015 | 2015 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2016 | 2018 |
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Analytics and BI | Analytics and BI |
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2012 | 2012 |
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Analytics and BI | Analytics and BI |
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2014 | 2014 |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Data Warehouse | Analytics and BI |
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2020 | 2020 |
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Data Warehouse | Analytics and BI |
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2019 | 2019 |
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Data Warehouse | Analytics and BI |
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2019 | 2019 |
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Data Warehouse | Analytics and BI |
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2017 | 2017 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2019 | 2019 |
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Blockchain Platform | Blockchain |
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2020 | 2020 |
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Blockchain Platform | Blockchain |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2009 | 2009 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2023 | 2023 |
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Collaboration | Collaboration |
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2013 | 2013 |
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Event Management | Collaboration |
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2015 | 2015 |
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Event Management | Collaboration |
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2019 | 2019 |
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Event Management | Collaboration |
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2014 | 2014 |
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Survey and Questionnaire | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2021 | 2022 |
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Digital Asset Management | Content Management |
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2017 | 2017 |
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Digital Signing | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2014 | 2014 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Product Information Management | eCommerce |
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2018 | 2018 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Real-Time Transportation Visibility | SCM |
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2020 | 2020 |
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Supply Chain Management | SCM |
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2019 | 2020 |
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Supply Chain Management | SCM |
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2008 | 2009 |
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Transportation Management | SCM |
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2016 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2015 | 2015 |
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CRM | CRM |
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2025 | 2025 |
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Engagement | CRM |
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2018 | 2019 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2012 | 2012 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2011 | 2012 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2011 | 2012 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Partner Relationship Management | CRM |
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2011 | 2011 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2011 | 2012 |
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Tag Management | CRM |
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2020 | 2020 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Environmental, Social, and Governance (ESG) | EPM |
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2020 | 2020 |
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EPM | EPM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Application Performance Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2017 | 2018 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Life Science R&D Platforms | PLM and Engineering |
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2019 | 2019 |
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Product Lifecycle Management | PLM and Engineering |
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2018 | 2018 |
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Product Lifecycle Management | PLM and Engineering |
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2010 | 2010 |
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Quality Management | PLM and Engineering |
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2019 | 2019 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2016 | 2016 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2003 | 2003 |
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Sourcing | Procurement |
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2013 | 2014 |
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Supplier Relationship Management | Procurement |
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2003 | 2003 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2016 | 2017 |
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Incentive Compensation Management | SPM |
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2010 | 2010 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Treasury Management | TRM |
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2019 | 2019 |
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Treasury Management | TRM |
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2015 | 2015 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Replication | PaaS |
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2022 | 2022 |
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Extract, Transform, and Load (ETL) | PaaS |
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2014 | 2014 |
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iPaaS (Integration Platform as a Service) | PaaS |
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2013 | 2013 |
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iPaaS (Integration Platform as a Service) | PaaS |
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2019 | 2019 |
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Master Data Management | PaaS |
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2022 | 2022 |
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Robotic Process Automation | PaaS |
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2019 | 2019 |
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Robotic Process Automation | PaaS |
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2020 | 2020 |
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Robotic Process Automation | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Backup as a Service (BaaS) | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2005 | 2005 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Data Warehouse Appliance | IaaS |
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2017 | 2017 |
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Data Warehouse Appliance | IaaS |
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2017 | 2017 |
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Database Management | IaaS |
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2014 | 2014 |
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Database Management | IaaS |
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2019 | 2019 |
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Database Management | IaaS |
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2019 | 2019 |
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Database Management | IaaS |
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2016 | 2016 |
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Database Management | IaaS |
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2013 | 2013 |
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Database Management | IaaS |
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2020 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Phishing Protection | CyberSecurity |
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2018 | 2018 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2019 | 2019 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2019 | 2019 |
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Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Video Security Cameras | Physical Security |
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2015 | 2015 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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HRO (HR Outsourcing) | Professional Services |
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2017 | 2017 |
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PEO (Professional Employer Organization) | Professional Services |
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2007 | 2007 |
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IT Decision Makers and Key Stakeholders at Merck
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Apps Being Evaluated by Merck Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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