Novartis selects ServiceNow ITSM for IT Service Management
In 2024, Novartis, a Switzerland based Life Sciences organization with 76057 employees and revenues of $46.7B selected ServiceNow ITSM for IT Service Management while displacing Legacy, and integrating with the existing systems being used.
| Customer | Vendor | Old Product | New Product | Category | Market | Users | VAR/SI | When | Live | Novartis | ServiceNow | Legacy | ServiceNow ITSM | IT Service Management | ITSM | n/a | n/a | 2024 | 2024 |
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