PressReader selects Zendesk Chat for Chatbots and Conversational AI

In 2020, PressReader, a Canada based Media organization with 500 employees and revenues of $55M selected Zendesk Chat for Chatbots and Conversational AI while displacing Legacy, and integrating with the existing systems being used.

Customer	Vendor	Old Product	New Product	Category	Market	Users	VAR/SI	When	Live
PressReader	Zendesk	Legacy	Zendesk Chat	Chatbots and Conversational AI	AI-Powered Application	n/a	n/a	2020	2021

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