PressReader
200 Vanier 13111 Pl,
Richmond, V6V 2J1, BC,
Canada
Richmond, V6V 2J1, BC,
Canada
1 604-278-4604
Media
PressReader Technographics
PressReader Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PressReader and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 PressReader employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PressReader has purchased the following applications: Microsoft Dynamics 365 Business Central for ERP Financial in 2020, Workable ATS for Applicant Tracking System in 2020, Zendesk Chat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PressReader is running and its propensity to invest more and deepen its relationship with Microsoft , Workable , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PressReader revenues, which have grown to $55.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PressReader intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PressReader Tech Stack and Enterprise Applications
PressReader ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 Business Central | ERP Financial | ERP | n/a | 2020 | 2021 |
PressReader implemented Microsoft Dynamics 365 Business Central in 2020 as its ERP Financial platform to centralize core financial and operational workflows. The implementation targeted cross-functional finance and operations processes across Sales, Marketing, IT and Accounting teams, with configuration and customization work coordinated from PressReader’s Richmond, BC operations in Canada.
The deployment used an on-premise instance of Microsoft Dynamics 365 Business Central, with system configuration, workflow rules and SDK-based customizations executed by internal Business System Analysts. Custom development work leveraged C# and JavaScript for client and server extensions, and Business Central configuration was used to model financial management, order-to-cash and purchase-to-pay workflows consistent with ERP Financial functional patterns.
Integrations were realized through Web API and RESTful endpoints, connecting Business Central to Azure hosted services, O365 and SharePoint for document management, and the Power Platform including Power Apps, Power Automate and Power BI for automation and reporting. Project Operations was integrated as part of the solution set to align project accounting and operational tracking with the core ERP Financial ledger.
Governance and rollout emphasized cross-functional review cycles, written documentation for impacted teams, and stakeholder collaboration to control configuration changes and process updates. Business System Analysts facilitated requirements gathering, translated business needs into Dynamics 365 on-premise configurations and delivered targeted custom solutions while maintaining ongoing process review and documentation practices.
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PressReader HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workable | Legacy | Workable ATS | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020 PressReader deployed Workable ATS as its Applicant Tracking System to manage public job posting and application intake via its careers presence on apply.workable.com/pressreader. The deployment positioned Workable ATS as the front end for candidate entry on the company website and the system of record for application data, aligned with the recruiting function at the Canadian media company.
Workable ATS was configured to support standard Applicant Tracking System capabilities, including job requisition publishing, resume parsing and candidate profile creation, configurable hiring pipelines and interview stage management, and collaborative hiring workflows for recruiters and hiring managers. The implementation emphasized role based access to candidate records and configurable pipeline stages to reflect PressReader hiring practices, with the Workable ATS job board embedded on the company careers page.
Operational ownership is centered in talent acquisition and HR, with the Workable ATS handling inbound applications from the website and routing candidates to hiring teams for review and interview scheduling. Governance focused on standardized hiring pipelines and permissioned hiring team collaboration within the Workable ATS environment, establishing the platform as the primary tool for PressReader recruiting activities.
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PressReader AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2021 |
In 2020, PressReader implemented Zendesk Chat on its website as a cloud-hosted, visitor-facing conversational layer within the Chatbots and Conversational AI category. The deployment focused on embedding the Zendesk Chat widget across customer touchpoints on PressReader's site to capture reader inquiries and provide real-time support to subscribers and casual visitors. PressReader implemented Zendesk Chat to surface immediate chat interactions alongside existing web content and support articles.
Configuration emphasized standard Chatbots and Conversational AI capabilities, including a live chat interface for agents, proactive messaging triggers, canned responses and macros to accelerate agent replies, transcript capture for audit and training, and reporting dashboards for chat volume and agent activity. The Zendesk Chat implementation was provisioned as a web-embedded chat client with cloud-hosted backend services, enabling persistent session handling and automated routing logic consistent with conversational support workflows.
Operational coverage centered on PressReader customer support teams handling reader and subscription inquiries through the website chat channel. Governance mechanisms aligned chat scripts and escalation rules with existing support workflows, instituted chat transcript review for quality control, and required agent training on conversational response templates. The implementation narrative documents how Zendesk Chat provided a structured conversational channel for PressReader within the Chatbots and Conversational AI category.
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PressReader Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2014 | 2018 |
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Analytics and BI | Analytics and BI |
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2017 | 2018 |
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Analytics and BI | Analytics and BI |
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2020 | 2021 |
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PressReader Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2023 | 2023 |
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PressReader CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2018 | 2018 |
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CRM | CRM |
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2017 | 2018 |
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Customer Engagement | CRM |
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2020 | 2021 |
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Customer Engagement, Customer Loyalty | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
|
2021 | 2021 |
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PressReader PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2021 | 2021 |
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PressReader IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at PressReader
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Director of Finance | Director | Finance | |
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Director, Marketing & Communications | Director | Marketing | |
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Director, Global Business Development | Director | Finance | |
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Director of Finance | Director | Finance | |
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Senior Accountant | Manager | Finance | |
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Accountant | Manager | Finance | |
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Senior Global Sales Manager | Manager | Sales | |
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Sales Operations Manager | Manager | Sales | |
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CEO | CXO | Finance | |
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Client Relationship Manager (Technical) | Manager | Customer Service | |
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Sales Operations & Enablement Director | Director | Sales | |
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Apps Being Evaluated by PressReader Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from PressReader IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the PressReader digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD PressReader Technographics
PressReader is a Media organization based in Canada,
with around 500 employees and annual revenues of $55.0 million.
PressReader operates a diverse technology stack with applications such as
Microsoft Dynamics 365 Business Central, Workable ATS and Zendesk Chat,
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
PressReader has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Workable and Zendesk.
PressReader recently adopted applications including
DocuSign eSignature in 2023, PubMatic in 2022 and Index Exchange in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of PressReader’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates PressReader’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete PressReader technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.