Smiths Medical International Ltd selects Oracle Service Cloud (ex RightNow) for Customer Support

In 2018, Smiths Medical International Ltd, a United Kingdom based Life Sciences organization with 800 employees and revenues of $340M selected Oracle Service Cloud (ex RightNow) for Customer Support while displacing Legacy, and integrating with the existing systems being used.

Customer	Vendor	Old Product	New Product	Category	Market	Users	VAR/SI	When	Live
Smiths Medical International Ltd	Oracle	Legacy	Oracle Service Cloud (ex RightNow)	Customer Support	CRM	n/a	n/a	2018	2018

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