Telefonica selects Amdocs Customer Experience Suite for OSS/BSS
In 2021, Telefonica, a Spain based Communications organization with 104142 employees and revenues of $42.8B selected Amdocs Customer Experience Suite for OSS/BSS while displacing Legacy, and integrating with the existing systems being used.
| Customer | Vendor | Old Product | New Product | Category | Market | Users | VAR/SI | When | Live | Telefonica | Amdocs | Legacy | Amdocs Customer Experience Suite | OSS/BSS | ERP Services and Operations | n/a | n/a | 2021 | 2021 |
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FAQ - Telefonica selects Amdocs Customer Experience Suite for (OSS/BSS)
In 2021, Telefonica selected Amdocs Customer Experience Suite for OSS/BSS to modernize their ERP Services and Operations operations and improve scalability, visibility, and control.
The Amdocs Customer Experience Suite deployment replaces Legacy and integrates with existing systems to streamline processes, reporting, and compliance across ERP Services and Operations.
Telefonica is a Communications organization in Spain, with approximately 104142 employees and $42.8B in annual revenue.
Telefonica has initiated the Amdocs Customer Experience Suite implementation with an expected go-live in 2021, supporting its modernization of OSS/BSS processes.
Telefonica has not disclosed the SI for the Amdocs Customer Experience Suite implementation.
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