The Home Depot selects Atlassian Jira Service Desk for IT Service Management

In 2018, The Home Depot, a United States based Retail organization with 470000 employees and revenues of $159.5B selected Atlassian Jira Service Desk for IT Service Management while displacing Legacy, and integrating with the existing systems being used.

Customer Vendor Old Product New Product Category Market Users VAR/SI When Live
The Home Depot Atlassian Legacy Atlassian Jira Service Desk IT Service Management ITSM n/a n/a 2018 2018
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FAQ - The Home Depot selects Atlassian Jira Service Desk for (IT Service Management)

In 2018, The Home Depot selected Atlassian Jira Service Desk for IT Service Management to modernize their ITSM operations and improve scalability, visibility, and control.

The Atlassian Jira Service Desk deployment replaces Legacy and integrates with existing systems to streamline processes, reporting, and compliance across ITSM.

The Home Depot is a Retail organization in United States, with approximately 470000 employees and $159.5B in annual revenue.

The Home Depot has initiated the Atlassian Jira Service Desk implementation with an expected go-live in 2018, supporting its modernization of IT Service Management processes.

The Home Depot has not disclosed the SI for the Atlassian Jira Service Desk implementation.

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