Xiaomi India selects Freshservice for IT Service Management

In 2020, Xiaomi India, a India based Retail organization with 3423 employees and revenues of $820M selected Freshservice for IT Service Management while displacing Legacy, and integrating with the existing systems being used.

Customer	Vendor	Old Product	New Product	Category	Market	Users	VAR/SI	When	Live
Xiaomi India	Freshworks	Legacy	Freshservice	IT Service Management	ITSM	n/a	n/a	2020	2020

Discover the latest software purchases and digital transformation initiatives being undertaken by Xiaomi India and its business and technology executives by accessing the entire Xiaomi India and its business and technology executives by becoming a Premium Subscriber. On a continuous basis, our research team identifies and updates the on-prem and cloud applications that are being used by Xiaomi India employees from publicly available data (Press Releases, Customer References, Case Studies, Success Stories, Testimonials, RFP, RFI, etc.) as well as proprietary sources, and incorporate them into the customer profile.