Metro Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Metro and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100000 Metro employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Metro has purchased the following applications: SAP S/4 HANA for ERP Financial in 2018, SAP HCM (HR) for Core HR in 2018, SymphonyAI Retail CPG Suite for Retail Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Metro is running and its propensity to invest more and deepen its relationship with SAP , Oracle , SymphonyAI or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Metro revenues, which have grown to $30.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Metro intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP Financial Management | n/a | 2018 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM (HR) | Core HR | HCM | n/a | 2018 | 2018 |
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Payroll | HCM |
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2012 | 2012 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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Recruiting, Applicant Tracking System | HCM |
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2023 | 2023 |
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Succession and Leadership Planning | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Workforce Analytics | HCM |
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2017 | 2017 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SymphonyAI | Legacy | SymphonyAI Retail CPG Suite | Retail Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, METRO implemented SymphonyAI Retail CPG Suite to automate planograms and assortment planning across its cash and carry franchise model. The deployment was positioned within the Retail Management category to address compliance and localization requirements for METRO’s local professional customers operating independent grocery shops.
The SymphonyAI Retail CPG Suite implementation emphasized automated shelf planning and assortment optimization capabilities, producing planograms with SKU level recommendations and space efficiency guidance. Configuration and algorithmic assortment intelligence were applied to reduce manual planogram work while preserving localization for varied shopper preferences and enabling easier use by independent shop owners.
Operational coverage began with METRO Romania and expanded into additional Eastern European markets as the initial rollout met expectations. The deployment operated across franchise shops and local METRO teams, and it extended to multichannel workflows by enabling professional customers to expedite purchases via online platforms, supporting a more unified experience across brick and mortar and online channels.
Governance prioritized speed to implementation and ease of use to ensure adoption by independent franchisees, with planogram recommendations delivered down to the SKU level. Outcomes cited in the announcement include a substantial reduction in manual shelf planning effort, freed local team capacity for strategic activities, an expected increase in franchisee revenues, expedited online ordering for multichannel customers, and a decision to scale the solution to more markets.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2017 | 2017 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Inventory Management | SCM |
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2020 | 2020 |
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Transportation Management | SCM |
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2019 | 2019 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2017 | 2017 |
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Financial Consolidation and Close | EPM |
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2017 | 2017 |
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IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Hardware Asset Management (HAM), Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management | IT Asset Management |
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2021 | 2021 |
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Software Asset Management (SAM), IT Asset Management (ITAM) | IT Asset Management |
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2016 | 2016 |
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Software Asset Management (SAM), IT Asset Management (ITAM) | IT Asset Management |
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2016 | 2016 |
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Software Asset Management (SAM), IT Asset Management (ITAM) | IT Asset Management |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2016 | 2016 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2017 | 2017 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2010 | 2010 |
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Whistleblowing Management | TRM |
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2018 | 2018 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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