AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Metro Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP S/4 HANA ERP Financial ERP Financial Management n/a 2018 2018
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP HCM (HR) Core HR HCM n/a 2018 2018
Payroll HCM 2012 2012
Recruiting, Applicant Tracking System HCM 2016 2016
Recruiting, Applicant Tracking System HCM 2023 2023
Succession and Leadership Planning HCM 2018 2018
Time and Attendance HCM 2018 2018
Workforce Analytics HCM 2017 2017
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SymphonyAI Legacy SymphonyAI Retail CPG Suite Retail Management ERP Services and Operations n/a 2023 2023
In 2023, METRO implemented SymphonyAI Retail CPG Suite to automate planograms and assortment planning across its cash and carry franchise model. The deployment was positioned within the Retail Management category to address compliance and localization requirements for METRO’s local professional customers operating independent grocery shops. The SymphonyAI Retail CPG Suite implementation emphasized automated shelf planning and assortment optimization capabilities, producing planograms with SKU level recommendations and space efficiency guidance. Configuration and algorithmic assortment intelligence were applied to reduce manual planogram work while preserving localization for varied shopper preferences and enabling easier use by independent shop owners. Operational coverage began with METRO Romania and expanded into additional Eastern European markets as the initial rollout met expectations. The deployment operated across franchise shops and local METRO teams, and it extended to multichannel workflows by enabling professional customers to expedite purchases via online platforms, supporting a more unified experience across brick and mortar and online channels. Governance prioritized speed to implementation and ease of use to ensure adoption by independent franchisees, with planogram recommendations delivered down to the SKU level. Outcomes cited in the announcement include a substantial reduction in manual shelf planning effort, freed local team capacity for strategic activities, an expected increase in franchisee revenues, expedited online ordering for multichannel customers, and a decision to scale the solution to more markets.
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2017 2017
SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Inventory Management SCM 2020 2020
Transportation Management SCM 2019 2019
EPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
EPM EPM 2017 2017
Financial Consolidation and Close EPM 2017 2017
IT Asset Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Hardware Asset Management (HAM), Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management IT Asset Management 2021 2021
Software Asset Management (SAM), IT Asset Management (ITAM) IT Asset Management 2016 2016
Software Asset Management (SAM), IT Asset Management (ITAM) IT Asset Management 2016 2016
Software Asset Management (SAM), IT Asset Management (ITAM) IT Asset Management 2016 2016
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2016 2016
PPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Project Portfolio Management PPM 2017 2017
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Treasury Management TRM 2010 2010
Whistleblowing Management TRM 2018 2018
IT Decision Makers and Key Stakeholders at Metro
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Metro Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Metro Technographics

Metro is a Distribution organization based in Germany, with around 100000 employees and annual revenues of $30.00 billion.

Metro operates a diverse technology stack with applications such as SAP S/4 HANA, SAP HCM (HR) and SymphonyAI Retail CPG Suite, covering areas like ERP Financial, Core HR and Retail Management.

Metro has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP and SymphonyAI.

Metro recently adopted applications including SmartRecruiters SmartRecruit in 2023, SymphonyAI Retail CPG Suite in 2023 and RayVentory in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Metro’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Metro’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Metro technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.