LATAM Airlines selects Medallia Experience Cloud for Customer Experience

In 2021, LATAM Airlines, a Chile based Transportation organization with 35568 employees and revenues of $11.8B selected Medallia Experience Cloud for Customer Experience while displacing Legacy, and integrating with the existing systems being used.

Customer	Vendor	Old Product	New Product	Category	Market	Users	VAR/SI	When	Live
LATAM Airlines	Medallia	Legacy	Medallia Experience Cloud	Customer Experience	CRM	n/a	n/a	2021	2021

Discover the latest software purchases and digital transformation initiatives being undertaken by LATAM Airlines and its business and technology executives by accessing the entire LATAM Airlines and its business and technology executives by becoming a Premium Subscriber. On a continuous basis, our research team identifies and updates the on-prem and cloud applications that are being used by LATAM Airlines employees from publicly available data (Press Releases, Customer References, Case Studies, Success Stories, Testimonials, RFP, RFI, etc.) as well as proprietary sources, and incorporate them into the customer profile.