LATAM Airlines Group Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
FreeWheel, A Comcast Company Legacy FreeWheel Demandsuite Agency Management ERP Services and Operations n/a 2023 2023
Reservation and Booking Management ERP Services and Operations 2024 2024
Reservation and Booking Management ERP Services and Operations 2024 2024
Travel Management ERP Services and Operations 2024 2024
Travel Management ERP Services and Operations 2025 2025
ITSM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Dynatrace Legacy Dynatrace APM Application Performance Management ITSM n/a 2016 2016
Application Performance Management ITSM 2021 2021
Collaboration
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Audio Video and Web Conferencing Collaboration 2021 2021
Audio Video and Web Conferencing Collaboration 2017 2017
Collaboration Collaboration 2015 2015
Collaboration Collaboration 2022 2022
CRM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Campaign Management CRM 2019 2019
Customer Analytics CRM 2020 2020
Customer Engagement CRM 2019 2019
Customer Experience CRM 2018 2018
Customer Experience CRM 2016 2016
Customer Experience CRM 2021 2021
Customer Experience CRM 2021 2021
Customer Experience CRM 2020 2020
Customer Loyalty CRM 2016 2016
Customer Loyalty CRM 2020 2021
Customer Support CRM 2016 2016
Customer Support CRM 2018 2018
Customer Support CRM 2020 2020
Digital Advertising Platform CRM 2017 2017
Digital Advertising Platform CRM 2018 2018
Digital Advertising Platform CRM 2020 2020
Digital Advertising Platform CRM 2023 2023
Digital Advertising Platform CRM 2020 2020
Marketing Analytics CRM 2016 2016
Marketing Analytics CRM 2017 2017
Marketing Analytics CRM 2017 2017
Marketing Analytics, Data Management Platform CRM 2023 2023
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2022 2022
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Tag Management CRM 2020 2020
SPM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Configure Price Quote (CPQ) SPM 2024 2024
Content Management
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Digital Asset Management Content Management 2016 2016
Digital Asset Management Content Management 2020 2020
HCM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Recruiting, Applicant Tracking System HCM 2016 2016
PaaS
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Transactional Email PaaS 2020 2020
IT Decision Makers and Key Stakeholders at LATAM Airlines Group
First Name Last Name Title Function Department Email Phone
Head of CRM & Life Cycle LATAM Pass Director IT
Projects, Data and Customer Care Senior Director LATAM Cargo Director Customer Service
Digital and Relationship Marketing Leader, CRM / Growth Marketing Director Director Marketing
Executive Vice President, Chief Experience and Customer Officer CXO Customer Service
Apps Being Evaluated by LATAM Airlines Group Executives
Date Company Status Vendor Product Category Market
No data found