The Westin Sarasota selects Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI

In 2016, The Westin Sarasota, a United States based Leisure and Hospitality organization with 50 employees and revenues of $5M selected Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI while displacing Legacy, and integrating with the existing systems being used.

Customer	Vendor	Old Product	New Product	Category	Market	Users	VAR/SI	When	Live
The Westin Sarasota	Salesforce	Legacy	Salesforce Chat (formerly Salesforce Live Agent)	Chatbots and Conversational AI	AI-Powered Application	n/a	n/a	2016	2016

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