Zurich Insurance Company selects Genesys Cloud CX for Call Center

In 2023, Zurich Insurance Company, a Switzerland based Insurance organization with 60000 employees and revenues of $70.0B selected Genesys Cloud CX for Call Center while displacing Legacy, and integrating with the existing systems being used.

Customer	Vendor	Old Product	New Product	Category	Market	Users	VAR/SI	When	Live
Zurich Insurance Company	Genesys	Legacy	Genesys Cloud CX	Call Center	CRM	n/a	n/a	2023	2023

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