List of Genesys Cloud CX Customers

Genesys
Location
1302 El Camino Real, Suite 300,
Menlo Park, 94025, CA,
United States
Website
https://www.genesys.com/
Phone
1 650-466-1100
Artw industry
Professional Services
Employee
6200
Revenue
$2.3B

Since 2010, our global team of researchers has been studying Genesys Cloud CX customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Genesys Cloud CX for Call Center from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Genesys Cloud CX for Call Center include: Shell, a United Kingdom based Oil, Gas and Chemicals organisation with 96000 employees and revenues of $284.30 billion, British Petroleum, a United Kingdom based Oil, Gas and Chemicals organisation with 100500 employees and revenues of $253.52 billion, Deutsche Telekom, a Germany based Communications organisation with 198678 employees and revenues of $126.62 billion, Procter & Gamble, a United States based Consumer Packaged Goods organisation with 108000 employees and revenues of $84.04 billion, Zurich Insurance Company, a Switzerland based Insurance organisation with 60000 employees and revenues of $69.96 billion and many others.

Contact us if you need a completed and verified list of companies using Genesys Cloud CX, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Genesys Cloud CX customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Logo Customer Industry Empl. Revenue Country Vendor Old Product New Product Category When SI
1&1 Ionos Professional Services 70 $75M United Kingdom Genesys Legacy Genesys Cloud CX Call Center 2022 n/a
1-800-Flowers.com Retail 4000 $1.8B United States Genesys Legacy Genesys Cloud CX Call Center 2021 n/a
365.bank Banking and Financial Services 45 $13M Slovakia Genesys Legacy Genesys Cloud CX Call Center 2022 n/a
Professional Services 200 $20M Indonesia Genesys Legacy Genesys Cloud CX Call Center 2023 n/a
Media 10 $1M United States Genesys Legacy Genesys Cloud CX Call Center 2021 n/a
Communications 17856 $5.0B Austria Genesys Legacy Genesys Cloud CX Call Center 2022 n/a
Utilities 13267 $16.8B Italy Genesys Legacy Genesys Cloud CX Call Center 2015 n/a
Insurance 800 $300M United States Genesys Legacy Genesys Cloud CX Call Center 2024 n/a
Life Sciences 114000 $42.0B United States Genesys Legacy Genesys Cloud CX Call Center 2019 n/a
Healthcare 3400 $950M Vietnam Genesys Legacy Genesys Cloud CX Call Center 2019 n/a
Showing 1 to 10 of 828 entries

Buyer Intent: Companies Evaluating Genesys Cloud CX

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Genesys Cloud CX. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Genesys Cloud CX for Call Center include:

  1. Lookout , a United States based Professional Services organization with 850 Employees
  2. Uindy Tennis Center, a United States based Leisure and Hospitality company with 10 Employees
  3. HHD, a Switzerland based Professional Services organization with 670 Employees

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FAQ - APPS RUN THE WORLD Genesys Cloud CX Coverage

Genesys Cloud CX is a Call Center solution from Genesys.

Companies worldwide use Genesys Cloud CX, from small firms to large enterprises across 21+ industries.

Organizations such as Shell, British Petroleum, Deutsche Telekom, Procter & Gamble and Zurich Insurance Company are recorded users of Genesys Cloud CX for Call Center.

Companies using Genesys Cloud CX are most concentrated in Oil, Gas and Chemicals, Communications and Consumer Packaged Goods, with adoption spanning over 21 industries.

Companies using Genesys Cloud CX are most concentrated in United Kingdom, Germany and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Genesys Cloud CX across Americas, EMEA, and APAC.

Companies using Genesys Cloud CX range from small businesses with 0-100 employees - 34.06%, to mid-sized firms with 101-1,000 employees - 32.61%, large organizations with 1,001-10,000 employees - 23.19%, and global enterprises with 10,000+ employees - 10.14%.

Customers of Genesys Cloud CX include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Genesys Cloud CX customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Call Center.