
Birmingham, B1 3NZ,
United Kingdom
Cookson Precious Metals Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Cookson Precious Metals and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 220 Cookson Precious Metals employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cookson Precious Metals has purchased the following applications: Genesys Cloud CX for Call Center in 2016, Tawk.to for Chatbots and Conversational AI in 2022, Slack Connect for Collaboration in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cookson Precious Metals is running and its propensity to invest more and deepen its relationship with Genesys , Tawk.to inc , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cookson Precious Metals revenues, which have grown to $417.9 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cookson Precious Metals intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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CRM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Genesys | Legacy | Genesys Cloud CX | Call Center | CRM | n/a | 2016 | 2016 |
|
|
|
Customer Engagement | CRM |
|
2010 | 2010 |
|
|
|
Customer Experience | CRM |
|
2017 | 2017 |
|
|
|
Customer Experience | CRM |
|
2022 | 2022 |
|
|
|
Marketing Analytics | CRM |
|
2022 | 2022 |
|
|
|
Marketing Analytics | CRM |
|
2013 | 2013 |
|
|
|
Partner Relationship Management | CRM |
|
2022 | 2022 |
AI-Powered Application
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Tawk.to inc | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
Collaboration
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
IaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Content Delivery Network | IaaS |
|
2013 | 2013 |
eCommerce
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2010 | 2010 |
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2017 | 2017 |
|
|
|
Shipping Management | eCommerce |
|
2022 | 2022 |
First Name | Last Name | Title | Function | Department | Phone |
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Date | Company | Status | Vendor | Product | Category | Market |
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No data found |