List of Genesys applications

Genesys
Location
1302 El Camino Real, Suite 300,
Menlo Park, 94025, CA,
United States
Website
https://www.genesys.com/
Phone
1 650-466-1100
Artw industry
Professional Services
Employee
6000
Revenue
$2.1B

Since 2010, our global team of researchers has been studying Genesys customer wins around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that are using Genesys applications such as Genesys Cloud CX for Call Center, Genesys PureCloud Platform for Call Center, ||Customer Experience, Genesys Workforce Management for Workforce Management, Genesys PureConnect Platform for Customer Experience, ||Call Center, Genesys PureEngage Platform for Call Center, ||Customer Engagement and many others from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

The Genesys customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of Genesys software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic market data source :

Contact us for a complete and verified list of companies using Genesys applications:
  • Contact us for a complete and verified list of companies using Genesys applications:
  • Breakdown of Genesys customers by industry (21 Verticals)
  • Breakdown of Genesys customers by Geography (Region, Country, State, City)
  • Breakdown of Genesys customers by company size (Revenue, Employees, Asset)
  • IT Decision Makers, Key Stakeholders, business and technology executives responsible for the Genesys software purchases
Vendor Product Category Market Records
Genesys Genesys Cloud CX Call Center CRM 748
Genesys Genesys PureCloud Platform Call Center,Customer Experience CRM 69
Genesys Genesys Workforce Management Workforce Management HCM 40
Genesys Genesys PureConnect Platform Customer Experience,Call Center CRM 30
Genesys Genesys PureEngage Platform Call Center,Customer Engagement CRM 15
Genesys Genesys Cloud CX Voice PBX, VoiP and Phone Systems Collaboration 12
Genesys Genesys Bold360 AI Chatbots and Conversational AI AI-Powered Application 11
Genesys Genesys Voice Platform Interactive Voice Response (IVR) CRM 10
Genesys Genesys CCPulse Workforce Management HCM 10
Genesys Genesys Outbound Call Center CRM 9
Genesys Genesys Predictive Engagement (formerly Altocloud) Customer Analytics CRM 8
Genesys Genesys Cloud CX Chat Chatbots and Conversational AI AI-Powered Application 8
Genesys Genesys Inbound Call Center Call Center CRM 8
Genesys Genesys Engage Digital (eServices) Customer Engagement CRM 7
Genesys Boldchat Chatbots and Conversational AI AI-Powered Application 7
Genesys Genesys Multicloud CX Call Center CRM 7
Genesys Genesys Self Service Interactive Voice Response (IVR) CRM 6
Genesys Genesys Cloud CX Chat Workforce Engagement Workforce Management HCM 6
Genesys Genesys Voice Applications (ex SpeechStorm) Interactive Voice Response (IVR) CRM 5
Genesys Genesys Cloud CX Web Messaging Audio Video and Web Conferencing Collaboration 5
Genesys Genesys Cloud CX Dialer Call Center CRM 5
Genesys Genesys Interactive Voice Response Call Center,Customer Support CRM 5
Genesys Genesys Customer Interaction Center (CIC) Call Center CRM 5
Genesys Genesys Interaction Workspace (iWS) Call Center CRM 4
Genesys Genesys Agent Desktop Call Center CRM 4
Genesys Genesys Inbound Voice Customer Experience CRM 4
Genesys Genesys Pointillist Customer Analytics CRM 3
Genesys Genesys Administrator Remote Monitoring and Management ITSM 3
Genesys Genesys Speechminer Speech Recognition AI AI-Powered Application 3
Genesys Genesys Text-to-Speech Natural Language Processing AI-Powered Application 3
Genesys Genesys Outbound Engagement Customer Engagement CRM 3
Genesys Genesys PureEngage Cloud Call Center CRM 2
Genesys Genesys Workspace PBX, VoiP and Phone Systems Collaboration 2
Genesys Genesys PureConnect Chat Chatbots and Conversational AI AI-Powered Application 2
Genesys Genesys CC Analyzer Analytics and BI Analytics and BI 2
Genesys Genesys Social Engagement Social Media Management CRM 2
Genesys Genesys Reporting & Analytics Analytics and BI Analytics and BI 2
Genesys Genesys Info Mart Customer Analytics CRM 2
Genesys Genesys DX Chatbots and Conversational AI AI-Powered Application 2
Genesys Genesys Customer Interaction Management (CIM) Call Center CRM 2
Genesys Genesys Enterprise Workload Management Business Process Management ERP Services and Operations 1
Genesys Genesys SMS Messaging Customer Engagement CRM 1
Genesys Genesys Proactive Customer Communications Customer Engagement CRM 1
Genesys Genesys Enterprise IP Contact Center PBX, VoiP and Phone Systems Collaboration 1
Genesys Genesys Workforce Optimisation Solutions Employee Engagement,Workforce Management HCM 1
Genesys Genesys Cloud CX Call Recording Call Tracking and Recording CRM 1
Genesys Genesys Conversation Manager Customer Engagement CRM 1
Genesys Genesys QMS Quality Management PLM and Engineering 1
Showing 1 to 48 of 48 entries

Buyer Intent: Companies Evaluating Genesys Apps

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Genesys enterprise applications. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Genesys apps include:

  1. National General Insurance Company, a United States based Insurance organization with 10 Employees
  2. Adaptive Network Solutions Res, a United States based Professional Services company with 10 Employees
  3. Lyndoo, a Israel based Professional Services organization with 10 Employees
Logo Company Industry Employees Revenue Country Evaluated
No data found