List of Tawk.to Customers
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Since 2010, our global team of researchers has been studying Tawk.to customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Tawk.to for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Tawk.to for Chatbots and Conversational AI include: Avision, a Taiwan based Manufacturing organisation with 2000 employees and revenues of $54.69 billion, Ningbo Jintian Copper, a China based Oil, Gas and Chemicals organisation with 8041 employees and revenues of $11.77 billion, TMA Solutions Korea, a Vietnam based Professional Services organisation with 3800 employees and revenues of $9.50 billion, Tianneng Battery Group Company, a China based Manufacturing organisation with 19022 employees and revenues of $6.28 billion, Old Mutual, a South Africa based Banking and Financial Services organisation with 31000 employees and revenues of $6.21 billion and many others.
Contact us if you need a completed and verified list of companies using Tawk.to, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the CRM software purchases.
The Tawk.to customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of CRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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CloudCone | Professional Services | 15 | $2M | United States | Tawk.to | Tawk.to | Chatbots and Conversational AI | 2016 | n/a | In 2016, CloudCone implemented Tawk.to on its public website. Tawk.to is deployed as a hosted web chat widget under the Chatbots and Conversational AI category, delivering real-time messaging, visitor engagement, and agent-facing conversation management directly within the site. The implementation centers on an embedded web widget that provides live chat, agent console access, chat transcripts, and canned response workflows, aligning with standard Chatbots and Conversational AI capabilities to support customer support and sales engagement. Operational ownership is held by CloudCone's support and operations staff, with the widget available site-wide to capture visitor conversations and route interactions to internal agents, reflecting a small company deployment model for a firm with 15 employees. | |
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$99 Pc Repair Ctr | Professional Services | 10 | $1M | United States | Tawk.to | Tawk.to | Chatbots and Conversational AI | 2016 | n/a | In 2016, $99 Pc Repair Ctr implemented Tawk.to to provide Chatbots and Conversational AI capabilities on its website for customer service and lead capture. The deployment embeds the Tawk.to chat widget on public web pages to enable real time messaging, basic automated responses, and visitor presence indicators typical of chat platforms in this category. This configuration positions Tawk.to as the front line for service intake and customer inquiries for the 10 person professional services firm. Tawk.to is managed by internal staff through the web based dashboard, with configuration of greetings, canned messages, and agent availability set to align with repair shop hours. The operational scope is limited to the company website, supporting customer support and sales intake workflows rather than back office systems. The implementation reflects a straightforward website integration of Chatbots and Conversational AI that centralizes online customer interactions through Tawk.to. | |
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067 Group | Construction and Real Estate | 17 | $2M | Vietnam | Tawk.to | Tawk.to | Chatbots and Conversational AI | 2023 | n/a | In 2023, 067 Group implemented Tawk.to on its corporate website to introduce live chat and visitor messaging capabilities. The deployment is a web-embedded implementation that leverages the Tawk.to JavaScript widget and the vendor's cloud-hosted management console, placing the company within the Chatbots and Conversational AI category. The implementation is focused on customer-facing contact points for the 17-person construction and real estate firm, centralizing inbound website inquiries for follow-up by internal teams. Configuration and operational setup emphasize standard Chatbots and Conversational AI workflows, including browser-based agent access to the Tawk.to application, canned response templates, visitor transcript capture, and basic lead capture fields. Governance is managed internally by the sales and operations staff who maintain administrative access and monitor the Tawk.to dashboard during business hours, reflecting a lightweight, small-team administration model. The implementation prioritizes simple browser administration and continuous website-based engagement rather than extensive backend integrations. | |
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Construction and Real Estate | 40 | $5M | United States | Tawk.to | Tawk.to | Chatbots and Conversational AI | 2022 | n/a |
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Banking and Financial Services | 14 | $2M | Indonesia | Tawk.to | Tawk.to | Chatbots and Conversational AI | 2023 | n/a |
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Insurance | 10 | $1M | United States | Tawk.to | Tawk.to | Chatbots and Conversational AI | 2016 | n/a |
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Manufacturing | 10 | $1M | Portugal | Tawk.to | Tawk.to | Chatbots and Conversational AI | 2018 | n/a |
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Professional Services | 10 | $1M | United States | Tawk.to | Tawk.to | Chatbots and Conversational AI | 2022 | n/a |
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Professional Services | 36 | $4M | Malaysia | Tawk.to | Tawk.to | Chatbots and Conversational AI | 2023 | n/a |
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Manufacturing | 20 | $2M | Brazil | Tawk.to | Tawk.to | Chatbots and Conversational AI | 2017 | n/a |
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Buyer Intent: Companies Evaluating Tawk.to
- Singapore Sports School, a Singapore based Education organization with 200 Employees
- Machakos University, a Kenya based Education company with 10 Employees
- Uplers USA, a United States based Professional Services organization with 100 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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