
Bangalore, 560048,
India
Kapture CX Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Kapture CX and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Kapture CX employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kapture CX has purchased the following applications: Factors AI Engine for Account Based Marketing in 2024, Google Cloud Platform (GCP) for Application Hosting and Computing Services in 2023, New Relic APM for Application Performance Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kapture CX is running and its propensity to invest more and deepen its relationship with Factors.AI , Google , New Relic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kapture CX revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kapture CX intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Factors.AI | Legacy | Factors AI Engine | Account Based Marketing | CRM | n/a | 2024 | 2024 |
|
|
|
CRM | CRM |
|
2024 | 2024 |
|
|
|
Digital Advertising Platform | CRM |
|
2024 | 2024 |
|
|
|
Marketing Analytics | CRM |
|
2024 | 2024 |
|
|
|
Marketing Automation | CRM |
|
2024 | 2024 |
|
|
|
Tag Management | CRM |
|
2022 | 2022 |
IaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Legacy | Google Cloud Platform (GCP) | Application Hosting and Computing Services | IaaS | n/a | 2023 | 2023 | |
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
ITSM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2022 | 2022 |
|
|
|
Application Performance Management | ITSM |
|
2024 | 2024 |
Collaboration
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2024 | 2024 |
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
|
|
Online Meeting Scheduling | Collaboration |
|
2022 | 2022 |
CyberSecurity
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2024 | 2024 |
First Name | Last Name | Title | Function | Department | Phone |
---|
Date | Company | Status | Vendor | Product | Category | Market |
---|---|---|---|---|---|---|
2025-03-06 | Kapture CX | Evaluated | Zendesk | Zendesk Service | Customer Support | CRM |
2025-03-03 | Kapture CX | Evaluated | KEKA | KEKA Payroll | Payroll | HCM |
2025-02-12 | Kapture CX | Evaluated | Haptik | Haptik AI Platform | Chatbots and Conversational AI | AI-Powered Application |
2025-01-21 | Kapture CX | Evaluated |
|
|
CRM | CRM |
2024-12-18 | Kapture CX | Evaluated |
|
|
Chatbots and Conversational AI | AI-Powered Application |
2024-11-29 | Kapture CX | Evaluated |
|
|
Customer Support | CRM |
2024-09-19 | Kapture CX | Evaluated |
|
|
CRM | CRM |
2024-09-10 | Kapture CX | Evaluated |
|
|
CRM | CRM |