Top Customer Support Software Apps, Market Size and Forecast
Since 2010, our global team of researchers has been studying the patterns of the Customer Support software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our Customer Support software market size and forecast assumptions and perhaps the rise and fall of certain Customer Support vendors.
- Top 10 Customer Support software vendors, market share and forecast 2023-2028
- 2023 Customer Support software market by revenue Type (on-prem vs cloud)
- 2023 Customer Support software market by customer size (no. of employees, revenue)
- 2023 Customer Support software market by industry (21 verticals)
- 2023 Customer Support software market by geography (city, state, country, region)
- 2023 Customer Support software market by channel (direct vs indirect)
- 2023 Customer Support software market by product market share
Some of the Customer Support apps that we have been tracking include: Zendesk Service, FreshDesk Customer Support, Intercom, Wistia, Help Scout, Zendesk Support Ticketing System, Gorgias, Salesforce Service Cloud, Topdesk, HappyFox Help Desk, LivePerson Contact At Once!, LiveAgent, Meiqia, Oracle Service Cloud (ex RightNow), GrooveHQ, Trengo Customer Service, Kayako AI ServiceDesk, Kustomer CRM, Zoho Desk, TeamSupport and many others.
Discover Software Buyers actively Evaluating Enterprise Applications
Logo | Vendor | Product | Category | Market | Records |
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Zendesk | Zendesk Service | Customer Support | CRM | 27399 |
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Freshworks | FreshDesk Customer Support | Customer Support | CRM | 7208 |
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Intercom | Intercom | Customer Support | CRM | 6595 |
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Wistia | Wistia | Sales Analytics, Customer Support, Marketing Analytics | CRM | 5064 |
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Help Scout | Help Scout | Customer Support | CRM | 2059 |
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Zendesk | Zendesk Support Ticketing System | Customer Support | CRM | 1510 |
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Gorgias | Gorgias | Customer Support | CRM | 1250 |
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Salesforce | Salesforce Service Cloud | Customer Support | CRM | 1139 |
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Topdesk | Topdesk | Customer Support | CRM | 891 |
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HappyFox | HappyFox Help Desk | Customer Support | CRM | 601 |
Buyer Intent: Companies Evaluating Customer Support Apps
- Gideon Strategic Partners, a United States based Banking and Financial Services organization with 40 Employees
- Medianet, Maldives, a Maldives based Media company with 100 Employees
- Remington Hotels, a United States based Leisure and Hospitality organization with 4500 Employees
Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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