Since 2010, our global team of researchers has been studying the patterns of the Customer Support software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our Customer Support software market size and forecast assumptions and perhaps the rise and fall of certain Customer Support vendors.
Custom data cuts related to the Customer Support software market are available:
Some of the Customer Support apps that we have been tracking include: Salesforce Service Cloud, Oracle Service Cloud (ex RightNow), Zendesk Service, LiveEngage, Topdesk, 3cx Platform, Ameyo Fusion CX, SAP Service Cloud, LivePerson Contact At Once!, FreshDesk Customer Support, Amity Customer Success , Microsoft Dynamics 365 for Customer Service, Huggy Omnichannel, Salesforce Help Desk Software, Applied CSR24, Zoho Desk, Kayako ServiceDesk, Symphony EYC and many others.
|3CX||3cx Platform||Customer Support||CRM|
|Ameyo||Ameyo Fusion CX||Customer Support||CRM|
|Amity||Amity Customer Success||Customer Support||CRM|
|Applied Systems||Applied CSR24||Customer Support||CRM|
|Freshworks||FreshDesk Customer Support||Customer Support||CRM|
|Huggy||Huggy Omnichannel||Customer Support||CRM|
|Kayako||Kayako ServiceDesk||Customer Support||CRM|
|LivePerson||LivePerson Contact At Once!||Customer Support||CRM|
|Microsoft||Microsoft Dynamics 365 for Customer Service||Customer Support||CRM|