Top CRM Software Apps, Market Size and Forecast
Since 2010, our global team of researchers has been studying the patterns of the CRM software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our CRM software market size and forecast assumptions and perhaps the rise and fall of certain CRM vendors.
- Top 10 CRM software vendors, market share, 2010-to-present, and five-year forecast
- 2010-to-present CRM software market by revenue Type (on-prem vs cloud vs AI)
- 2010-to-present CRM software market by customer size (revenue, employees, asset)
- 2010-to-present CRM software market by industry (21 verticals)
- 2010-to-present CRM software market by geography (city, state, country, region)
- 2010-to-present CRM software market by channel (direct vs indirect)
- 2010-to-present CRM software market by product market share
Some of the CRM apps that we have been tracking include: Automattic Jetpack CRM, Salesforce Sales Cloud, Hubspot CRM, Oracle NetSuite CRM, Bitrix24 CRM, Keap CRM, Pipedrive CRM, Freshsales (formerly Freshworks CRM), Zoho CRM Plus, Microsoft Dynamics CRM, SAP CRM, Orion Redtail CRM, Veeva CRM, Backstop CRM, Odoo CRM, Oracle Siebel, DriveCentric CRM, Impel Platform, Zoho CRM, CiviCRM and many others.
| Logo | Vendor | Product | Category | Market | Records |
|---|---|---|---|---|---|
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Automattic | Automattic Jetpack CRM | CRM | CRM | 59960 |
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Salesforce | Salesforce Sales Cloud | Sales Automation, Sales Engagement, CRM | CRM | 58435 |
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HubSpot | Hubspot CRM | CRM | CRM | 29634 |
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Oracle | Oracle NetSuite CRM | CRM | CRM | 2424 |
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Bitrix24 | Bitrix24 CRM | CRM | CRM | 2164 |
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Keap (formerly Infusionsoft) | Keap CRM | CRM | CRM | 2027 |
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Pipedrive | Pipedrive CRM | CRM | CRM | 1859 |
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Freshworks | Freshsales (formerly Freshworks CRM) | CRM, Sales Engagement | CRM | 1652 |
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Zoho Corp. | Zoho CRM Plus | CRM, Sales Engagement | CRM | 1266 |
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Microsoft | Microsoft Dynamics CRM | CRM | CRM | 619 |
Buyer Intent: Companies Evaluating CRM Apps
- Solvin Information Management, a Germany based Professional Services organization with 42 Employees
- Endbounce, a United States based Professional Services company with 10 Employees
- Moody's Corporation, a United States based Banking and Financial Services organization with 15838 Employees
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Solvin Information Management | Professional Services | 42 | $7M | Germany | 2026-08-31 | |
| Endbounce | Professional Services | 10 | $1M | United States | 2026-08-07 | |
| Namyang International | Manufacturing | 188 | $211M | South Korea | 2026-07-22 | |
| Banking and Financial Services | 15838 | $7.1B | United States | 2026-07-22 | ||
| Banking and Financial Services | 950 | $238M | United States | 2026-07-15 | ||
| Professional Services | 50 | $5M | United States | 2026-07-01 | ||
| Transportation | 10 | $1M | Italy | 2026-06-23 | ||
| Professional Services | 100 | $5M | United Arab Emirates | 2026-06-02 | ||
| Communications | 220 | $20M | Indonesia | 2026-05-05 | ||
| Insurance | 11000 | $3.0B | India | 2026-04-22 |