AI Buyer Insights:

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Michelin, an e2open customer evaluated Oracle Transportation Management

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Michelin, an e2open customer evaluated Oracle Transportation Management

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

Top CRM Software Apps, Market Size and Forecast

Since 2010, our global team of researchers has been studying the patterns of the CRM software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our CRM software market size and forecast assumptions and perhaps the rise and fall of certain CRM vendors.

Custom data cuts related to the CRM software market are available:
  • Top 10 CRM software vendors, market share, 2010-to-present, and five-year forecast
  • 2010-to-present CRM software market by revenue Type (on-prem vs cloud vs AI)
  • 2010-to-present CRM software market by customer size (revenue, employees, asset)
  • 2010-to-present CRM software market by industry (21 verticals)
  • 2010-to-present CRM software market by geography (city, state, country, region)
  • 2010-to-present CRM software market by channel (direct vs indirect)
  • 2010-to-present CRM software market by product market share

Some of the CRM apps that we have been tracking include: Automattic Jetpack CRM, Salesforce Sales Cloud, Hubspot CRM, Oracle NetSuite CRM, Bitrix24 CRM, Keap CRM, Pipedrive CRM, Freshsales (formerly Freshworks CRM), Zoho CRM Plus, Microsoft Dynamics CRM, SAP CRM, Orion Redtail CRM, Veeva CRM, Backstop CRM, Odoo CRM, Oracle Siebel, DriveCentric CRM, Impel Platform, Zoho CRM, CiviCRM and many others.

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Logo Vendor Product Category Market Records
Automattic Automattic Jetpack CRM CRM CRM 59961
Salesforce Salesforce Sales Cloud Sales Engagement, CRM, Sales Automation CRM 58507
HubSpot Hubspot CRM CRM CRM 29614
Oracle Oracle NetSuite CRM CRM CRM 2424
Bitrix24 Bitrix24 CRM CRM CRM 2163
Keap (formerly Infusionsoft) Keap CRM CRM CRM 2027
Pipedrive Pipedrive CRM CRM CRM 1855
Freshworks Freshsales (formerly Freshworks CRM) CRM, Sales Engagement CRM 1652
Zoho Corp. Zoho CRM Plus CRM, Sales Engagement CRM 1267
Microsoft Microsoft Dynamics CRM CRM CRM 620
Showing 1 to 10 of 1120 entries

Buyer Intent: Companies Evaluating CRM Apps

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating CRM applications. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating CRM apps include:

  1. Bajaj Allianz Life Insurance, a India based Insurance organization with 11000 Employees
  2. Ssj, a United Kingdom based Manufacturing company with 10 Employees
  3. Georgetown University Alumni And Student Federal Credit Union, a United States based Banking and Financial Services organization with 130 Employees
Logo Company Industry Employees Revenue Country Evaluated
PT Primacom Interbuana Communications 220 $20M Indonesia 2026-05-05
Bajaj Allianz Life Insurance Insurance 11000 $3.0B India 2026-04-22
Ssj Manufacturing 10 $1M United Kingdom 2026-03-20
Banking and Financial Services 130 $13M United States 2026-03-01
Professional Services 560 $54M United Kingdom 2026-01-26
Professional Services 500 $205M United States 2025-12-15
Professional Services 10 $1M United States 2025-11-12
Distribution 10 $1M United States 2025-09-05
Insurance 400000 $400.3B United States 2025-09-03
Banking and Financial Services 1780 $606M Netherlands 2025-08-29
FAQ - APPS RUN THE WORLD CRM Software Coverage

CRM is a software category within the CRM market used by organizations across 21+ industries.

The most adopted CRM apps include Automattic Jetpack CRM, Salesforce Sales Cloud, Hubspot CRM, Oracle NetSuite CRM, Bitrix24 CRM, Keap CRM, Pipedrive CRM, Freshsales (formerly Freshworks CRM), Zoho CRM Plus and Microsoft Dynamics CRM.

Category leaders by customer count include Automattic, Salesforce, HubSpot, Oracle, Bitrix24, Keap (formerly Infusionsoft), Pipedrive, Freshworks, Zoho Corp. and Microsoft.

We currently track 1120 CRM applications with 170318 verified customer records.

The dataset is updated daily, covers historical records since the 1990s, and is revalidated once per year.

Over the last 12 months we recorded 57 active evaluations in CRM, including Bajaj Allianz Life Insurance, Ssj and Georgetown University Alumni And Student Federal Credit Union.

Subscribe to APPS RUN THE WORLD to access complete CRM datasets, including customer lists, firmographics, technographics, and deployment details.