AI Buyer Insights:

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Michelin, an e2open customer evaluated Oracle Transportation Management

Top CRM Software Apps, Market Size and Forecast

Since 2010, our global team of researchers has been studying the patterns of the CRM software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our CRM software market size and forecast assumptions and perhaps the rise and fall of certain CRM vendors.

Custom data cuts related to the CRM software market are available:
  • Top 10 CRM software vendors, market share, 2010-to-present, and five-year forecast
  • 2010-to-present CRM software market by revenue Type (on-prem vs cloud vs AI)
  • 2010-to-present CRM software market by customer size (revenue, employees, asset)
  • 2010-to-present CRM software market by industry (21 verticals)
  • 2010-to-present CRM software market by geography (city, state, country, region)
  • 2010-to-present CRM software market by channel (direct vs indirect)
  • 2010-to-present CRM software market by product market share
Logo Vendor Product Category Market Records
Automattic Automattic Jetpack CRM CRM CRM 59961
Salesforce Salesforce Sales Cloud Sales Automation, CRM, Sales Engagement CRM 58431
HubSpot Hubspot CRM CRM CRM 29635
Oracle Oracle NetSuite CRM CRM CRM 2425
Bitrix24 Bitrix24 CRM CRM CRM 2164
Keap (formerly Infusionsoft) Keap CRM CRM CRM 2027
Pipedrive Pipedrive CRM CRM CRM 1859
Freshworks Freshsales (formerly Freshworks CRM) Sales Engagement, CRM CRM 1652
Zoho Corp. Zoho CRM Plus CRM, Sales Engagement CRM 1266
Microsoft Microsoft Dynamics CRM CRM CRM 620
Showing 1 to 10 of 1124 entries

Buyer Intent: Companies Evaluating CRM Apps

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating CRM applications. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating CRM apps include:

  1. Analysys, a United Kingdom based Professional Services organization with 10 Employees
  2. Solvin Information Management, a Germany based Professional Services company with 42 Employees
  3. Endbounce, a United States based Professional Services organization with 10 Employees
Logo Company Industry Employees Revenue Country Evaluated
Analysys Professional Services 10 $36M United Kingdom 2026-09-28
Solvin Information Management Professional Services 42 $7M Germany 2026-08-31
Endbounce Professional Services 10 $1M United States 2026-08-07
Banking and Financial Services 15838 $7.1B United States 2026-07-22
Manufacturing 188 $211M South Korea 2026-07-22
Banking and Financial Services 950 $238M United States 2026-07-15
Professional Services 50 $5M United States 2026-07-01
Transportation 10 $1M Italy 2026-06-23
Professional Services 100 $5M United Arab Emirates 2026-06-02
Professional Services 2500 $650M United States 2026-05-21
FAQ - APPS RUN THE WORLD CRM Software Coverage

CRM is a software category within the CRM market used by organizations across 21+ industries.

The most adopted CRM apps include Automattic Jetpack CRM, Salesforce Sales Cloud, Hubspot CRM, Oracle NetSuite CRM, Bitrix24 CRM, Keap CRM, Pipedrive CRM, Freshsales (formerly Freshworks CRM), Zoho CRM Plus and Microsoft Dynamics CRM.

Category leaders by customer count include Automattic, Salesforce, HubSpot, Oracle, Bitrix24, Keap (formerly Infusionsoft), Pipedrive, Freshworks, Zoho Corp. and Microsoft.

We currently track 1124 CRM applications with 170312 verified customer records.

The dataset is updated daily, covers historical records since the 1990s, and is revalidated once per year.

Over the last 12 months we recorded 71 active evaluations in CRM, including Analysys, Solvin Information Management and Endbounce.

Subscribe to APPS RUN THE WORLD to access complete CRM datasets, including customer lists, firmographics, technographics, and deployment details.