Top CRM Software Apps, Market Size and Forecast

Since 2010, our global team of researchers has been studying the patterns of the CRM software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our CRM software market size and forecast assumptions and perhaps the rise and fall of certain CRM vendors.

Custom data cuts related to the CRM software market are available:
  • Top 10 CRM software vendors, market share and forecast 2024-2029
  • 2023 CRM software market by revenue Type (on-prem vs cloud)
  • 2023 CRM software market by customer size (no. of employees, revenue)
  • 2023 CRM software market by industry (21 verticals)
  • 2023 CRM software market by geography (city, state, country, region)
  • 2023 CRM software market by channel (direct vs indirect)
  • 2023 CRM software market by product market share

Some of the CRM apps that we have been tracking include: Automattic Jetpack CRM, Salesforce Sales Cloud, Hubspot CRM, Oracle NetSuite CRM, Bitrix24 CRM, Keap CRM, Pipedrive CRM, Freshsales (formerly Freshworks CRM), Zoho CRM Plus, Microsoft Dynamics CRM, SAP CRM, Redtail CRM, Veeva CRM, Backstop CRM, Odoo CRM, Oracle Siebel, DriveCentric CRM, CiviCRM, Impel Platform, BenchmarkONE and many others.

Discover Software Buyers actively Evaluating Enterprise Applications

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Logo Vendor Product Category Market Records
Automattic Automattic Jetpack CRM CRM CRM 56699
Salesforce Salesforce Sales Cloud Sales Engagement, Sales Automation, CRM CRM 54654
HubSpot Hubspot CRM CRM CRM 27114
Oracle Oracle NetSuite CRM CRM CRM 2303
Bitrix24 Bitrix24 CRM CRM CRM 2033
Keap (formerly Infusionsoft) Keap CRM CRM CRM 1891
Pipedrive Pipedrive CRM CRM CRM 1610
Freshworks Freshsales (formerly Freshworks CRM) CRM, Sales Engagement CRM 1410
Zoho Corp. Zoho CRM Plus CRM, Sales Engagement CRM 1230
Microsoft Microsoft Dynamics CRM CRM CRM 617
Showing 1 to 10 of 1074 entries

Buyer Intent: Companies Evaluating CRM Apps

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating CRM applications. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating CRM apps include:

  1. Copyfax, a United States based Distribution organization with 10 Employees
  2. United Healthcare, a United States based Insurance company with 400000 Employees
  3. Van Lanschot, a Netherlands based Banking and Financial Services organization with 1780 Employees
Logo Company Industry Employees Revenue Country Evaluated
No data found
FAQ - APPS RUN THE WORLD CRM Software Coverage

CRM is a software category within the CRM market used by organizations across 21+ industries.

The most adopted CRM apps include Automattic Jetpack CRM, Salesforce Sales Cloud, Hubspot CRM, Oracle NetSuite CRM, Bitrix24 CRM, Keap CRM, Pipedrive CRM, Freshsales (formerly Freshworks CRM), Zoho CRM Plus and Microsoft Dynamics CRM.

Category leaders by customer count include Automattic, Salesforce, HubSpot, Oracle, Bitrix24, Keap (formerly Infusionsoft), Pipedrive, Freshworks, Zoho Corp. and Microsoft.

We currently track 1074 CRM applications with 156669 verified customer records.

The dataset is updated daily, covers historical records since the 1990s, and is revalidated once per year.

Over the last 12 months we recorded 52 active evaluations in CRM, including Copyfax, United Healthcare and Van Lanschot.

Subscribe to APPS RUN THE WORLD to access complete CRM datasets, including customer lists, firmographics, technographics, and deployment details.