List of ORTEC Workforce Scheduling Customers
Zoetermeer, EA 2719,
Netherlands
Since 2010, our global team of researchers has been studying ORTEC Workforce Scheduling customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ORTEC Workforce Scheduling for Workforce Scheduling from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ORTEC Workforce Scheduling for Workforce Scheduling include: G4S, a United Kingdom based Professional Services organisation with 31000 employees and revenues of $26.30 billion, G4S, a United Kingdom based Professional Services organisation with 800000 employees and revenues of $20.00 billion, FrieslandCampina, a Netherlands based Consumer Packaged Goods organisation with 19576 employees and revenues of $13.96 billion, Maersk, a Denmark based Transportation organisation with 100000 employees and revenues of $8.72 billion, Georgia-Pacific, a United States based Manufacturing organisation with 30000 employees and revenues of $7.50 billion and many others.
Contact us if you need a completed and verified list of companies using ORTEC Workforce Scheduling, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ORTEC Workforce Scheduling customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Agrifirm Belgium | Consumer Packaged Goods | 200 | $287M | Belgium | ORTEC | ORTEC Workforce Scheduling | Workforce Scheduling | 2013 | n/a |
In 2013, Agrifirm Belgium deployed ORTEC Workforce Scheduling to automate route and resource planning for its Belgian animal feed operations. The deployment targeted routes that had been planned manually and a transporter payment model that produced frequent disputes and inefficiencies, prompting a move to systematic route and route planning optimization within the Belgium site of the Agrifirm Group.
The implementation used the Ortec TD planning solution capability set to establish automated planning, optimized routing and standardized loading and unloading time rules. ORTEC Workforce Scheduling was configured to calculate driving times automatically, apply standardized loading and unloading durations, and optimize vehicle loading to improve fleet utilization, with reported underloading reduced to 17 percent after six months and load factor rising from 26.7 to 27.0 tons.
Operationally the solution centralized transport planning for the Belgian business, automated driver time computation and the payment calculation workflow to ensure equal treatment for drivers, and provided exception handling for sick drivers, traffic congestion, vehicle breakdowns and changed customer requests. The decision to change carrier payment structures was a catalyst for the automated planning rollout and the software’s payment calculation capability removed manual deductions for delays.
Governance and process changes included standardizing loading and unloading time rules and reducing planning administrative burden, moving from a full time planner to an average of two days of planning per month. Reported outcomes explicitly stated by the company include approximately 20,000 euros saved from improved vehicle loading, additional savings of 8,000 and 30,000 euros tied to loading and unloading time optimization, and an administrative saving of 35,000 euros through reduced planning labor after ORTEC Workforce Scheduling went live.
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Agrifirm Group | Consumer Packaged Goods | 3077 | $2.3B | Netherlands | ORTEC | ORTEC Workforce Scheduling | Workforce Scheduling | 2010 | n/a |
In 2010 Agrifirm Group implemented ORTEC Workforce Scheduling to formalize journey planning and daily transport orchestration. Agrifirm maintained demand and stock management responsibilities between 2002 and October 2017, including order verification for product additions, unloading locations, and coordination with internal sales, and the ORTEC Workforce Scheduling deployment was positioned to operationalize order driven route and resource planning.
ORTEC Workforce Scheduling was configured to transform customer orders into journey plans, supporting route optimization, resource allocation, driver scheduling, and exception handling typical of Workforce Scheduling solutions. The implementation automated short term planning workflows by taking inputs that had been used in the shortrec planning program and producing carrier offers and daily transport load recommendations.
Integrations included a direct operational linkage to SAP for recording deliveries, goods issues, write offs and complaints handling, while order capture remained closely coordinated with the internal sales function. The deployment covered logistics, transport planning and production planning teams within Agrifirm Group operations in the Netherlands.
Governance concentrated on formalizing the handoff from order capture to journey planning and carrier negotiation, embedding approval and exception workflows into ORTEC Workforce Scheduling. Process change emphasized centralized journey orchestration and standardized interactions with carriers, while complaints and goods issue financial posting continued to be managed through SAP.
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ATAG Nederland | Manufacturing | 500 | $50M | Netherlands | ORTEC | ORTEC Workforce Scheduling | Workforce Scheduling | 2010 | n/a |
In 2010 ATAG Nederland implemented ORTEC Workforce Scheduling to support planning and dispatch of field service technicians. ORTEC Workforce Scheduling was used to operationalize technician rosters and work order allocation within ATAG Nederland's service and maintenance function.
Configuration centered on technician scheduling, dispatch orchestration and work order assignment, reflecting standard Workforce Scheduling capabilities such as resource allocation and shift rostering. Implementation work included building planner interfaces and custom scheduling logic by ATAG software engineers, who also developed and maintained integrations with external systems including FIS2000, Onguard, Kardex, EDI feeds and Shortrec.
Parallel efforts included maintenance and enhancement of the ERP and a conversion to SAP, indicating coordination between scheduling and core enterprise processes. Operational governance was managed by internal engineering and planning teams, covering service, maintenance and planning functions at ATAG Nederland, with interfaces orchestrated through the ORTEC Workforce Scheduling deployment.
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Attendo | Healthcare | 20 | $2M | Sweden | ORTEC | ORTEC Workforce Scheduling | Workforce Scheduling | 2017 | n/a |
In 2017 Attendo implemented ORTEC Workforce Scheduling to centralize rostering across its caregiving operations, using Workforce Scheduling to align staff availability, client time allocation and labor compliance. The deployment targeted Attendo’s large Nordic footprint, covering more than 700 facilities and roughly 24,000 employees across Sweden, Finland, Norway and Denmark, with a specific emphasis on nursing home and disability care units where shift coverage and client-facing time must be tightly managed.
ORTEC Workforce Scheduling was configured with core modules including Self-scheduling, Budget & Control and Employee Self-service, enabling employees to propose and pick shifts while preserving managerial oversight. The solution established a master schedule workflow that managers can reserve for training and fixed shifts, edit in real-time and monitor with built-in visibility and analytics to support cost-aware scheduling and legal compliance.
Operationally the implementation centralized schedule data and eliminated manual paper processes, shifting day-to-day scheduling responsibility to a joint model between managers and employees. Department planners and frontline staff used the Employee Self-service and Self-scheduling capabilities to negotiate coverage and make peer agreements, while managers retained authority to follow up, approve and adjust the master schedule.
Governance changes formalized shared accountability for schedules, with managers reserving key dates and enforcing labor rules through system controls and reporting. Reported operational outcomes included a reduction in monthly schedule creation time from two days to two hours, decreased paper waste and lower operational overhead, alongside improved data visibility for faster decision making using ORTEC Workforce Scheduling.
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Centraal Boekhuis | Transportation | 800 | $200M | Netherlands | ORTEC | ORTEC Workforce Scheduling | Workforce Scheduling | 2019 | n/a |
In 2019, Centraal Boekhuis implemented ORTEC Workforce Scheduling to centralize Workforce Scheduling for personnel planning across its transport and distribution operations. The implementation responded to changing customer demand and digitization pressure that increased small shipments and complexity in route and workforce planning, and it was positioned alongside two complementary ORTEC solutions, ORTEC Consulting and ORTEC Routing.
ORTEC Workforce Scheduling was configured to provide a centralized overview of resources across all CB locations, enabling multiple planners to work concurrently and reducing manual Excel based planning. The implementation introduced cyclical schedule generation so schedules are automatically created and checked, and it incorporated objective rule logic to capture individual employee preferences and business rules, minimizing manual dispute resolution and administrative overhead. ORTEC Workforce Scheduling is explicitly used to shorten planning cycles, with planners now spending no more than 30 minutes to create and check a schedule compared with prior averages.
The program was adopted as part of a combined ORTEC stack, with ORTEC Consulting conducting historical data analysis that identified that 30 percent of delivery locations were suitable for transport partners while representing 3 percent of total volume. Those analyses were used as input for ORTEC Routing, which operates on a regional planning model that was expanded from 100 standardized planning regions to include six newly optimized regions, and ORTEC-enabled route plans feed the fully automatic sorting process at CB’s main warehouse in Culemborg. ORTEC Workforce Scheduling is used by over 100 employees and runs alongside CB’s own software to assess which shipments should be outsourced to partners.
Governance changes emphasized cyclical timetabling, centralized planner collaboration, and objective preference rules to reduce error sensitivity and planning pressure. The rollout was incremental, starting with targeted scope and deliberate scaling, which matched CB’s expressed need to start small and grow the solution with ORTEC as a sparring partner. Planners now have a single authoritative planning view, enabling reallocation of inefficient resources and coordinated decision making with transport partners.
Explicit outcomes cited include reduced emissions and lower fuel consumption due to better consolidation and fewer kilometers, cost savings through fewer stops and optimized loading, and higher employee engagement from more considerate scheduling. Operational metrics reported by CB include about 40 percent of shipments being eligible for outsourcing while those represent 3 percent of total volume, estimated time and kilometer savings of 30 percent in rural areas and up to 10 percent in urban areas, and a marked increase in labor productivity tied to the automated scheduling process. CB plans further upgrades to ORTEC Workforce Scheduling and additional scenario analyses to refine network design and reduce CO2 emissions further.
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Professional Services | 16500 | $4.0B | Netherlands | ORTEC | ORTEC Workforce Scheduling | Workforce Scheduling | 2020 | n/a |
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Healthcare | 160 | $30M | Netherlands | ORTEC | ORTEC Workforce Scheduling | Workforce Scheduling | 2020 | n/a |
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Healthcare | 5000 | $800M | Netherlands | ORTEC | ORTEC Workforce Scheduling | Workforce Scheduling | 2019 | n/a |
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Professional Services | 500 | $100M | Netherlands | ORTEC | ORTEC Workforce Scheduling | Workforce Scheduling | 2016 | n/a |
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Consumer Packaged Goods | 19576 | $14.0B | Netherlands | ORTEC | ORTEC Workforce Scheduling | Workforce Scheduling | 2010 | n/a |
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