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Tag: CRM

Survey Finds Agentforce Enriching Salesforce Admins With A Catch

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Brand Management Adoption Among the Global Top 100

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Utilities Customer Care and Billing Adoption Among the Global Top 100

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Tag Management Adoption Among the Global Top 100

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Social Media Management Adoption Among the Global Top 100

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Sales Engagement Adoption Among the Global Top 100

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Sales Automation Adoption Among the Global Top 100

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Sales Analytics Adoption Among the Global Top 100

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PR and Media Communication Adoption Among the Global Top 100

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Partner Relationship Management Adoption Among the Global Top 100

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Marketing Automation Adoption Among the Global Top 100

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Listing Management Adoption Among the Global Top 100

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Marketing Analytics Adoption Among the Global Top 100

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Lead Generation Adoption Among the Global Top 100

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Donor and Fundraising Management Adoption Among the Global Top 100

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Digital Advertising Platform Adoption Among the Global Top 100

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Data Management Platform Adoption Among the Global Top 100

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Customer Support Adoption Among the Global Top 100

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Customer Data Platform Adoption Among the Global Top 100

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Customer Analytics Adoption Among the Global Top 100

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Construction CRM Adoption Among the Global Top 100

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Call Tracking and Recording Adoption Among the Global Top 100

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Call Center Adoption Among the Global Top 100

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Automotive Dealership CRM Adoption Among the Global Top 100

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Account Based Marketing Adoption Among the Global Top 100

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Exhibit 1 – 2023 CRM Applications Market Shares Split By Top 10 CRM Vendors and Others

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Oracle EVP Rob Tarkoff, left, and VP Katrina Gosek ready CRM offensive

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Top 10 Cloud CRM Software Vendors v1

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SAP CEO Bill McDermott(left to right), President of Cloud Business Group Rob Enslin, Head of Products and Innovation Bernd Leukert and President of Customer Experience Alex Atzberger at SAPPHIRENow in June 2018

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Performance Machine gains IT edge with SYSPRO ERP

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