Marketing Automation Adoption Among the Global Top 100
Marketing Automation Adoption Among the Global Top 100

This report delves into the adoption of Marketing Automation by the Global Top 100 companies, both privately-held and publicly-traded, as ranked by size, including employee count and revenue metrics, such as those found in the Fortune 1000 and Global 2000 listings. We explore how these leading enterprises are leveraging Marketing Automation to pursue strategic goals and drive lasting benefits across various business functions.

The adoption of Marketing Automation within these top companies reveals significant investments in CRM technology, highlighting a broad and diverse approach. These organizations frequently partner with multiple vendors, integrating complementary CRM solutions to achieve their business objectives. This multi-vendor approach allows them to tailor CRM deployments that drive competitive advantages, operational efficiencies, and overall sustainability.

Our latest findings detail the software purchases related to Marketing Automation among these top 100 enterprises, their technology investments span a range of CRM tools and solutions, underscoring the complexity of CRM adoption at this level.

Marketing Automation Vendors Among the Global Top 100

Salesforce currently holds a 36% market share in the Marketing Automation space, making it the leading provider among the Global Top 100, followed by Adobe Systems, Oracle, Intuit, and Epsilon.

 

VendorsMarketing Automation AppsMarket Share
SalesforceSalesforce Marketing Cloud, Salesforce Pardot36%
Adobe SystemsAdobe Marketing Cloud (ex Omniture), Adobe Marketo, Adobe Campaign27%
OracleOracle Marketing Cloud (Eloqua)10%
IntuitIntuit Mailchimp7%
EpsilonEpsilon PeopleCloud4%
HubSpotHubspot Marketing Automation4%
SkaiSkai Market Intelligence3%
BrevoSendinBlue2%
IBMIBM Omni-channel marketing (ex Unica), IBM Watson Campaign Automation2%
MicrosoftMicrosoft Dynamics 365 Marketing1%
Upland SoftwareUpland Adestra1%
CriteoCriteo Retail Media1%
ActiveCampaignActiveCampaign1%
BloomReach Inc.Bloomreach Exponea Marketing Automation1%
SAPSAP Marketing Cloud1%
MarigoldMarigold Emma Email1%
Grand Total100%

The insights derived from our research will empower marketers, product managers, and IT professionals to better understand the adoption trends shaping the future of Marketing Automation. These trends can potentially lead to significant shifts within the competitive landscape, impacting strategies and market positioning for years to come.

By monitoring these top enterprises and their technology choices, we equip our clients with the knowledge needed to anticipate changes and stay ahead in the rapidly transforming world of enterprise software and CRM innovation.

Custom data cuts related to the Marketing Automation Market are available:

  • Top Marketing Automation Vendors, Market Size and Market Forecast 2023-2027
  • Marketing Automation Market By Vertical Market (21 Industry)
  • Marketing Automation Market By Country (USA + 45 countries)
  • Marketing Automation Market By Region (Americas, EMEA, APAC)
  • Marketing Automation Market By Customer Size (revenue, employee count, asset)
  • Marketing Automation Market By Channel (Direct vs Indirect)
  • Marketing Automation Market By Vendor or Product
    Buyer Intent: Companies Reading this Research Report
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Global Top 100 adopting Marketing Automation

The influence of these top 100 organizations on the broader CRM market is profound, despite their representation of only a small segment of the digital transformations we track annually. These companies often serve as early adopters and trendsetters, shaping the future of CRM and driving innovations that impact the industry at large.

Our Buyer Insight Technographics Database provides a closer look at these major organizations, capturing the size and intricacy of their IT stacks, along with the frequency of their technology investments. This unique database reveals patterns in CRM adoption and highlights emerging trends, which are crucial for understanding the evolving landscape of Marketing Automation.

Our research team continuously tracks the adoption of various Marketing Automation, drawing on both publicly available information, such as press releases and case studies, and proprietary data sources. Each quarter, we update our records to reflect new CRM implementations, providing clients with current and relevant insights into market shifts.

Here are the Global Top 100 companies and their adoption of Marketing Automation

CustomerIndustryEmployeesRevenueCountryVendorMarketing Automation AppsWhen
WalmartRetail2100000$648.1BUnited StatesSalesforceSalesforce Marketing Cloud2015
AmazonRetail1525000$57.5BUnited StatesSalesforceSalesforce Marketing Cloud2018
National Health Service (NHS)Healthcare1297455$200.0BUnited KingdomAdobe SystemsAdobe Marketing Cloud (ex Omniture)2020
TNT ExpressDistribution850000$84.0BNetherlandsSalesforceSalesforce Marketing Cloud2020
Allied UniversalProfessional Services800000$22.0BUnited StatesAdobe SystemsAdobe Marketo2016
AccentureProfessional Services750000$64.1BIrelandSalesforceSalesforce Marketing Cloud2021
AccentureProfessional Services750000$64.1BIrelandOracleOracle Marketing Cloud (Eloqua)2021
The Coca-Cola CompanyConsumer Packaged Goods700000$45.8BUnited StatesSalesforceSalesforce Marketing Cloud2018
VolkswagenAutomotive656134$344.7BGermanySalesforceSalesforce Marketing Cloud2020
Inspire BrandsRetail650000$14.6BUnited StatesSalesforceSalesforce Marketing Cloud2019
Diakonie DeutschlandNon Profit627000$20.9BGermanyHubSpotHubspot Marketing Automation2024
Tata Consultancy ServicesProfessional Services616000$29.0BIndiaAdobe SystemsAdobe Marketo2014
Tata Consultancy ServicesProfessional Services616000$29.0BIndiaAdobe SystemsAdobe Marketing Cloud (ex Omniture)2017
DHL GroupTransportation594879$87.5BGermanyOracleOracle Marketing Cloud (Eloqua)2016
DHL GroupTransportation594879$87.5BGermanySalesforceSalesforce Marketing Cloud2020
SubscribeTransportation594879$87.5BGermanyIntuitIntuit Mailchimp2016
SubscribeLeisure and Hospitality550000$39.3BUnited KingdomMicrosoftMicrosoft Dynamics 365 Marketing2016
SubscribeTransportation500000$91.0BUnited StatesSalesforceSalesforce Marketing Cloud2017
SubscribeRetail465000$15.7BUnited StatesSalesforceSalesforce Marketing Cloud2018
SubscribeRetail460000$46.5BNetherlandsIntuitIntuit Mailchimp2016
SubscribeGovernment450000$18.8BUnited StatesSalesforceSalesforce Pardot2018
SubscribeGovernment450000$18.8BUnited StatesSalesforceSalesforce Marketing Cloud2018
SubscribeGovernment445480$25.0BUnited KingdomIntuitIntuit Mailchimp2017
SubscribeHealthcare440000$324.1BUnited StatesAdobe SystemsAdobe Marketing Cloud (ex Omniture)2016
SubscribeRetail440000$109.1BUnited StatesSalesforceSalesforce Marketing Cloud2017
SubscribeHealthcare440000$324.1BUnited StatesSalesforceSalesforce Marketing Cloud2010
SubscribeRetail440000$109.1BUnited StatesCriteoCriteo Retail Media2013
SubscribeRetail440000$109.1BUnited StatesAdobe SystemsAdobe Marketing Cloud (ex Omniture)2014
SubscribeRetail440000$109.1BUnited StatesIntuitIntuit Mailchimp2017
SubscribeRetail440000$109.1BUnited StatesSalesforceSalesforce Pardot2021
SubscribeProfessional Services440000$7.1BUnited StatesAdobe SystemsAdobe Marketo2019
SubscribeRetail440000$109.1BUnited StatesOracleOracle Marketing Cloud (Eloqua)2021
SubscribeRetail425469$153.0BChinaIntuitIntuit Mailchimp2019
SubscribeProfessional Services420000$7.5BFranceIntuitIntuit Mailchimp2021
SubscribeProfessional Services420000$7.5BFranceAdobe SystemsAdobe Marketo2012
SubscribeProfessional Services415000$69.7BUnited KingdomAdobe SystemsAdobe Campaign2010
SubscribeProfessional Services415000$69.7BUnited KingdomAdobe SystemsAdobe Marketo2013
SubscribeProfessional Services415000$69.7BUnited KingdomOracleOracle Marketing Cloud (Eloqua)2014
SubscribeProfessional Services415000$69.7BUnited KingdomSalesforceSalesforce Marketing Cloud2009
SubscribeProfessional Services415000$69.7BUnited KingdomHubSpotHubspot Marketing Automation2017
SubscribeRetail414000$150.0BUnited StatesSalesforceSalesforce Marketing Cloud2020
SubscribeRetail414000$96.0BNetherlandsSalesforceSalesforce Marketing Cloud2018
SubscribeGovernment412245$477.4BUnited StatesSalesforceSalesforce Marketing Cloud2021
SubscribeProfessional Services412000$21.7BFranceSalesforceSalesforce Pardot2020
SubscribeLeisure and Hospitality411000$23.7BUnited StatesAdobe SystemsAdobe Marketing Cloud (ex Omniture)2016
SubscribeLeisure and Hospitality411000$23.7BUnited StatesMarigoldMarigold Emma Email2020
SubscribeLeisure and Hospitality410000$10.4BUnited StatesAdobe SystemsAdobe Marketing Cloud (ex Omniture)2018
SubscribeLeisure and Hospitality410000$10.4BUnited StatesUpland SoftwareUpland Adestra2014
SubscribeProfessional Services400000$35.0BHong KongIntuitIntuit Mailchimp2016
SubscribeProfessional Services395442$49.4BUnited KingdomAdobe SystemsAdobe Marketing Cloud (ex Omniture)2020
SubscribeRetail384000$94.1BGermanySkaiSkai Market Intelligence2019
SubscribeRetail384000$94.1BGermanySalesforceSalesforce Marketing Cloud2019
SubscribeRetail381000$36.0BUnited StatesSkaiSkai Market Intelligence2012
SubscribeRetail381000$36.0BUnited StatesSalesforceSalesforce Marketing Cloud2014
SubscribeManufacturing380737$245.5BJapanAdobe SystemsAdobe Marketing Cloud (ex Omniture)2020
SubscribeBanking and Financial Services380000$80.0BUnited KingdomSalesforceSalesforce Marketing Cloud2020
SubscribeProfessional Services364000$50.3BUnited KingdomSalesforceSalesforce Marketing Cloud2020
SubscribeProfessional Services364000$50.3BUnited KingdomAdobe SystemsAdobe Marketing Cloud (ex Omniture)2021
SubscribeProfessional Services364000$50.3BUnited KingdomOracleOracle Marketing Cloud (Eloqua)2021
SubscribeRetail354744$77.6BUnited KingdomSalesforceSalesforce Marketing Cloud2018
SubscribeRetail354744$77.6BUnited KingdomBrevoSendinBlue2019
SubscribeRetail350000$19.6BUnited StatesAdobe SystemsAdobe Marketing Cloud (ex Omniture)2021
SubscribeRetail350000$19.6BUnited StatesEpsilonEpsilon PeopleCloud2021
SubscribeProfessional Services347700$19.4BUnited StatesAdobe SystemsAdobe Marketo2016
SubscribeProfessional Services333840$91.7BJapanAdobe SystemsAdobe Marketo2016
SubscribeProfessional Services333840$91.7BJapanOracleOracle Marketing Cloud (Eloqua)2016
SubscribeProfessional Services331000$4.9BUnited StatesOracleOracle Marketing Cloud (Eloqua)2011
SubscribeProfessional Services331000$4.9BUnited StatesSalesforceSalesforce Marketing Cloud2014
SubscribeRetail330000$139.1BUnited StatesSalesforceSalesforce Marketing Cloud2019
SubscribeRetail330000$139.1BUnited StatesEpsilonEpsilon PeopleCloud2019
SubscribeRetail329000$30.5BUnited StatesSalesforceSalesforce Marketing Cloud2021
SubscribeTransportation328000$90.2BUnited StatesSalesforceSalesforce Marketing Cloud2017
SubscribeTransportation328000$90.2BUnited StatesAdobe SystemsAdobe Marketing Cloud (ex Omniture)2018
SubscribeTransportation322800$50.0BGermanyAdobe SystemsAdobe Marketing Cloud (ex Omniture)2016
SubscribeProfessional Services322525$76.0BJapanAdobe SystemsAdobe Marketo2019
SubscribeManufacturing321000$84.3BGermanySalesforceSalesforce Marketing Cloud2020
SubscribeConsumer Packaged Goods318000$91.5BUnited StatesSalesforceSalesforce Marketing Cloud2017
SubscribeProfessional Services317240$18.6BIndiaOracleOracle Marketing Cloud (Eloqua)2014
SubscribeProfessional Services317240$18.6BIndiaAdobe SystemsAdobe Marketing Cloud (ex Omniture)2019
SubscribeRetail316000$242.3BUnited StatesSalesforceSalesforce Marketing Cloud2018
SubscribeBanking and Financial Services313206$155.0BUnited StatesSalesforceSalesforce Marketing Cloud2013
SubscribeRetail300000$86.4BUnited StatesSalesforceSalesforce Marketing Cloud2020
SubscribeRetail300000$86.4BUnited StatesSkaiSkai Market Intelligence2013
SubscribeHealthcare294000$60.2BUnited StatesSalesforceSalesforce Marketing Cloud2020
SubscribeHealthcare294000$60.2BUnited StatesAdobe SystemsAdobe Marketing Cloud (ex Omniture)2016
SubscribeHealthcare294000$60.2BUnited StatesUpland SoftwareUpland Adestra2017
SubscribeBanking and Financial Services293723$124.5BUnited StatesAdobe SystemsAdobe Marketing Cloud (ex Omniture)2020
SubscribeBanking and Financial Services293723$124.5BUnited StatesEpsilonEpsilon PeopleCloud2012
SubscribeBanking and Financial Services293723$124.5BUnited StatesSalesforceSalesforce Marketing Cloud2020
SubscribeRetail290000$72.0BUnited StatesAdobe SystemsAdobe Marketing Cloud (ex Omniture)2019
SubscribeRetail290000$72.0BUnited StatesAdobe SystemsAdobe Campaign2020
SubscribeRetail290000$72.0BUnited StatesAdobe SystemsAdobe Marketo2022
SubscribeProfessional Services282200$61.9BUnited StatesEpsilonEpsilon PeopleCloud2020
SubscribeProfessional Services282200$61.9BUnited StatesAdobe SystemsAdobe Marketo2017
SubscribeProfessional Services282200$61.9BUnited StatesIBMIBM Omni-channel marketing (ex Unica)2016
SubscribeConstruction and Real Estate279426$77.1BFranceActiveCampaignActiveCampaign2020
SubscribeCommunications278922$6.5BHong KongHubSpotHubspot Marketing Automation2018
SubscribeProfessional Services273424$36.4BNetherlandsOracleOracle Marketing Cloud (Eloqua)2013
SubscribeManufacturing270000$22.5BSouth KoreaEpsilonEpsilon PeopleCloud2017
SubscribeManufacturing270000$22.5BSouth KoreaOracleOracle Marketing Cloud (Eloqua)2016
SubscribeManufacturing270000$22.5BSouth KoreaSkaiSkai Market Intelligence2021
SubscribeManufacturing270000$22.5BSouth KoreaAdobe SystemsAdobe Marketing Cloud (ex Omniture)2018
SubscribeConsumer Packaged Goods270000$93.4BSwitzerlandSalesforceSalesforce Marketing Cloud2017
SubscribeOil, Gas and Chemicals265000$7.7BLuxembourgHubSpotHubspot Marketing Automation2021
SubscribeAutomotive260000$16.2BIndiaSalesforceSalesforce Marketing Cloud2019
SubscribeProfessional Services258886$11.6BDenmarkHubSpotHubspot Marketing Automation2016
SubscribeAutomotive258275$210.9BNetherlandsSalesforceSalesforce Marketing Cloud2020
SubscribeRetail250000$20.0BUnited StatesBloomReach Inc.Bloomreach Exponea Marketing Automation2020
SubscribeRetail250000$20.0BUnited StatesSalesforceSalesforce Marketing Cloud2020
SubscribeManufacturing250000$33.5BUnited StatesIntuitIntuit Mailchimp2018
SubscribeManufacturing250000$33.5BUnited StatesSalesforceSalesforce Pardot2019
SubscribeRetail250000$11.0BUnited StatesSalesforceSalesforce Marketing Cloud2020
SubscribeNon Profit250000$22.0BUnited StatesIntuitIntuit Mailchimp2018
SubscribeProfessional Services249095$11.0BIndiaAdobe SystemsAdobe Marketing Cloud (ex Omniture)2018
SubscribeProfessional Services249095$11.0BIndiaIntuitIntuit Mailchimp2017
SubscribeProfessional Services249095$11.0BIndiaAdobe SystemsAdobe Marketo2020
SubscribeProfessional Services249095$11.0BIndiaSalesforceSalesforce Pardot2016
SubscribeBanking and Financial Services245800$60.6BUnited StatesSalesforceSalesforce Marketing Cloud2022
SubscribeOil, Gas and Chemicals244582$48.5BGermanyBrevoSendinBlue2021
SubscribeManufacturing240000$66.5BUnited StatesIntuitIntuit Mailchimp2019
SubscribeManufacturing240000$66.5BUnited StatesSalesforceSalesforce Marketing Cloud2019
SubscribeRetail240000$57.5BUnited StatesSalesforceSalesforce Marketing Cloud2021
SubscribeRetail240000$57.5BUnited StatesAdobe SystemsAdobe Marketing Cloud (ex Omniture)2021
SubscribeBanking and Financial Services235858$32.4BIndiaHubSpotHubspot Marketing Automation2024
SubscribeInsurance235785$100.8BUnited StatesOracleOracle Marketing Cloud (Eloqua)2016
SubscribeHealthcare234000$226.6BUnited StatesAdobe SystemsAdobe Marketing Cloud (ex Omniture)2016
SubscribeHealthcare234000$226.6BUnited StatesOracleOracle Marketing Cloud (Eloqua)2011
SubscribeRetail230000$27.0BHong KongSalesforceSalesforce Marketing Cloud2021
SubscribeManufacturing229183$60.8BJapanAdobe SystemsAdobe Marketing Cloud (ex Omniture)2016
SubscribeManufacturing229183$60.8BJapanAdobe SystemsAdobe Marketo2016
SubscribeManufacturing229183$60.8BJapanOracleOracle Marketing Cloud (Eloqua)2015
SubscribeBanking and Financial Services229000$78.5BUnited StatesSalesforceSalesforce Marketing Cloud2020
SubscribeBanking and Financial Services229000$78.5BUnited StatesAdobe SystemsAdobe Marketing Cloud (ex Omniture)2011
SubscribeProfessional Services228000$245.1BUnited StatesMicrosoftMicrosoft Dynamics 365 Marketing2016
SubscribeAutomotive225587$117.0BItalyAdobe SystemsAdobe Marketing Cloud (ex Omniture)2016
SubscribeAutomotive225587$117.0BItalyOracleOracle Marketing Cloud (Eloqua)2018
SubscribeBanking and Financial Services221000$66.1BUnited KingdomAdobe SystemsAdobe Marketing Cloud (ex Omniture)2017
SubscribeProfessional Services220000$13.4BIndiaOracleOracle Marketing Cloud (Eloqua)2015
SubscribeProfessional Services220000$47.1BFranceIntuitIntuit Mailchimp2015
SubscribeProfessional Services220000$47.1BFranceBrevoSendinBlue2021
SubscribeProfessional Services220000$47.1BFranceHubSpotHubspot Marketing Automation2021
SubscribeRetail219000$116.8BUnited StatesSalesforceSalesforce Marketing Cloud2016
SubscribeHealthcare219000$357.8BUnited StatesAdobe SystemsAdobe Marketo2012
SubscribeHealthcare219000$357.8BUnited StatesIBMIBM Watson Campaign Automation2012
SubscribeHealthcare219000$357.8BUnited StatesOracleOracle Marketing Cloud (Eloqua)2012
SubscribeHealthcare219000$357.8BUnited StatesSalesforceSalesforce Marketing Cloud2012
SubscribeRetail219000$51.9BNetherlandsAdobe SystemsAdobe Marketing Cloud (ex Omniture)2009
SubscribeBanking and Financial Services212000$98.6BUnited StatesSalesforceSalesforce Marketing Cloud2020
SubscribeBanking and Financial Services212000$98.6BUnited StatesAdobe SystemsAdobe Marketing Cloud (ex Omniture)2012
SubscribeBanking and Financial Services211141$63.1BSpainIBMIBM Omni-channel marketing (ex Unica)2014
SubscribeBanking and Financial Services211141$63.1BSpainEpsilonEpsilon PeopleCloud2021
SubscribeAutomotive210000$80.0BFranceSalesforceSalesforce Pardot2017
SubscribeRetail207552$36.7BIndiaSAPSAP Marketing Cloud2022
SubscribeRetail206000$139.1BUnited StatesEpsilonEpsilon PeopleCloud2017
SubscribeRetail206000$139.1BUnited StatesSalesforceSalesforce Marketing Cloud2015
SubscribeRetail206000$139.1BUnited StatesSkaiSkai Market Intelligence2018
SubscribeCommunications204236$122.9BGermanyAdobe SystemsAdobe Marketing Cloud (ex Omniture)2016
SubscribeCommunications204236$122.9BGermanySalesforceSalesforce Pardot2019
SubscribeBanking and Financial Services202500$92.8BCanadaSalesforceSalesforce Pardot2019
SubscribeBanking and Financial Services202500$92.8BCanadaSalesforceSalesforce Marketing Cloud2019
SubscribeRetail201000$46.9BAustraliaSalesforceSalesforce Marketing Cloud2021
SubscribeTransportation200000$53.3BUnited StatesAdobe SystemsAdobe Marketing Cloud (ex Omniture)2018
SubscribeRetail197773$39.7BAustraliaSalesforceSalesforce Marketing Cloud2021
SubscribeProfessional Services190711$282.8BUnited StatesSalesforceSalesforce Marketing Cloud2018
SubscribeLeisure and Hospitality187384$10.5BUnited StatesAdobe SystemsAdobe Marketing Cloud (ex Omniture)2016

Source: APPS RUN THE WORLD, October 2024

Research Methodology

Each year our global team of researchers conduct an annual survey of thousands of enterprise software vendors by contacting them directly on their latest quarterly and annual revenues by country, functional area, and vertical market. We supplement their written responses with our own primary research to determine quarterly and yearly growth rates, In addition to customer wins to ascertain whether these are net new purchases or expansions of existing implementations.

Another dimension of our proactive research process is through continuous improvement of our customer database, which stores more than ten million software purchases and records on the enterprise software landscape of over 2 million organizations around the world.

The database provides customer insight and contextual information on what types of enterprise software systems and other relevant technologies are they running and their propensity to invest further with their current or new suppliers as part of their overall IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

The result is a combination of supply-side data and demand-generation customer insight that allows our clients to better position themselves in anticipation of the next wave that will reshape the enterprise software marketplace for years to come.