ACI Worldwide, Inc. Strengths, Domain Expertise, and Key Differentiators
ACI Worldwide develops, markets, installs, and supports a suite of software products and services designed to facilitate electronic payments. The company also distributes or serves as a sales agent for third-party software. Its solutions are primarily used by financial institutions, retailers, billers, and electronic payment processors across both domestic and international markets.
Operating through a global distribution network, ACI Worldwide serves customers in three key regions: the Americas, Europe/Middle East/Africa (EMEA), and Asia/Pacific. Its products support a wide range of transaction-generating endpoints, including ATMs, point-of-sale (POS) terminals, bank branches, corporate systems, and online commerce platforms. ACI delivers comprehensive payment solutions to financial institutions worldwide, addressing needs in both retail and transaction banking.
ACI Worldwide, Inc. Recent Developments
In September 2024, NETSTARS partnered with ACI Worldwide to advance cashless payments in Japan, offering a unified solution for payment service providers and acquirers to streamline domestic and cross-border transactions. ACI has been enhancing its real-time payments capabilities, including launching a digital ISO 20022-native central infrastructure and integrating Swift Go to support innovative cross-border payments. The company also introduced ACI Instant Pay for instant payments across the U.S. and Europe/U.K., and expanded fraud prevention with machine learning-based Fraud Scoring Services. Additionally, ACI has enabled PayPal and Venmo for U.S. federal tax payments and launched ACI PayAfter, offering over 70 BNPL options through a single integration to boost global merchant sales.
ACI Worldwide, Inc. Mergers and Acquisitions (M&A) Activities
ACI Worldwide divested its corporate online banking solutions to One Equity Partners, including related customer contracts, technology, and staff, as part of a strategic focus on high-growth core segments and to support future investments. Previously, ACI expanded its presence in consumer finance, insurance, healthcare, and government sectors by acquiring Speedpay from Western Union, integrating it with its UP Bill Payment platform to create a unified solution that supports billions of digital bill payment transactions.
ACI Worldwide, Inc. Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying ACI Worldwide, Inc. applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of ACI Worldwide, Inc. and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified ACI On Demand, ACI Universal Payments (UP) solutions. customers.
ACI Worldwide, Inc. Overview
6060 Coventry Drive
Elkhorn, NE, 68022, United States
1 402-390-7600
https://www.aciworldwide.com/
Ownership: - NASDAQ: ACIW
Number of Employees: 4000
Functional Markets: eCommerce, ERP Financial, ERP Services and Operations, TRM,
Key Verticals: Aerospace and Defense, Automotive, Banking and Financial Services, Communication, Construction and Real Estate, CPG, Distribution, Education, Government, Healthcare, Insurance, Leisure and Hospitality, Life Sciences, Manufacturing, Media, Non Profit, Oil Gas Chemicals, Professional Services, Retail, Transportation, Utility,
ACI Worldwide, Inc. Key Enterprise and Cloud Applications
ACI On Demand, ACI Universal Payments (UP) solutions.
ACI Worldwide, Inc. Revenues, $M:
| Type/Year | 2023 | 2024 | YoY Growth, % |
|---|---|---|---|
| Total Revenues, $M | Subscribe | Subscribe | Subscribe |
| Enterprise Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
| Cloud Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
ACI Worldwide, Inc. Revenue Breakdown By Type, $M:
ACI Worldwide, Inc. Enterprise Applications Revenues By Functional Markets, $M:
ACI Worldwide, Inc. Enterprise Applications Revenues By Verticals, $M:
ACI Worldwide, Inc. Revenues By Region, $M
| Region | % of Total Revenues | 2024 Total Revenues, $M | 2024 Enterprise Applications Revenues, $M | 2024 Cloud Applications Revenues, $M |
|---|---|---|---|---|
| Americas | Subscribe | Subscribe | Subscribe | Subscribe |
| EMEA | Subscribe | Subscribe | Subscribe | Subscribe |
| APAC | Subscribe | Subscribe | Subscribe | Subscribe |
| Total | Subscribe | Subscribe | Subscribe | Subscribe |
ACI Worldwide, Inc. Direct vs Indirect sales
| Type | Direct Sales | Indirect Sales | Total |
|---|---|---|---|
| Type % | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe |
ACI Worldwide, Inc. Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified ACI Worldwide, Inc. Customers
No. of ACI Worldwide, Inc. Customers: 6000
No. of ACI Worldwide, Inc. Enterprise Applications Customers: 6000
No. of ACI Worldwide, Inc. Cloud Customers: x
No. of ACI Worldwide, Inc. Cloud Subscribers: x
ACI Worldwide powers digital payments for over 6,000 organizations globally through its robust suite of SaaS and platform solutions. The company enables real-time and omnichannel payment experiences across the Americas, EMEA, and Asia-Pacific. Its diverse customer base includes leading names like Alipay, Rabobank, TransferWise, Erste Bank Hungary, NAPAS, Co-op, and HyperPay, as well as universities, municipalities, and financial service providers worldwide.
ACI Worldwide, Inc. Market Opportunities, M&A and Geo Expansions
In September 2024, ACI Worldwide partnered with Red Hat, a provider of open source solutions, to make its cloud-native Enterprise Payments Platform accessible across any cloud infrastructure. This collaboration is designed to simplify cloud migration for customers, enabling them to better navigate the fast-changing digital economy and support the next generation of payment services. By leveraging Red Hat OpenShift, ACI offers banks, merchants, and billers greater flexibility and deployment options—whether on-premises, in the cloud, or as a managed service.
ACI Worldwide, Inc. Risks and Challenges
Moving large banks and government entities from legacy on-prem environments to ACI’s cloud-native platforms can pose integration and operational hurdles.
ACI Worldwide, Inc. Ecosystem, Partners, Resellers and SI
Between 2023 and 2025, ACI Worldwide formed several strategic partnerships to expand its payment solutions and global reach. Recent collaborations include NationsBenefits (April 2025) to enhance retailer connectivity and security for prepaid benefit cards, and Ingo Payments (March 2025) to offer fast, flexible digital disbursements via ACI Speedpay. ACI also partnered with HyperPay (October 2024) to drive AI-powered payment innovations in MENA, and with Mexipay (November 2023) to support real-time payments in México using ISO 20022. Additionally, ACI teamed up with Red Hat OpenShift (May 2023) to accelerate cloud adoption for financial institutions.
ACI primarily sells through a direct sales force, supported by distributors and referral partners where appropriate. It collaborates with both technology giants, like Microsoft and Oracle, and business partners to deliver integrated, cloud-enabled payment solutions.
Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:
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