Actionstep Named Top-Tier Software Vendor by APPS RUN THE WORLD in the APPS TOP 500 Market Report

Actionstep Strengths, Domain Expertise, and Key Differentiators

Actionstep provides a comprehensive, cloud-based legal practice management platform, designed to optimize operational efficiency for law firms. This integrated system streamlines critical functions, including client relationship management, matter management, billing and trust accounting, document automation and storage, time tracking, and comprehensive reporting. By consolidating these essential functionalities, Actionstep empowers firms to enhance client service and focus on core legal activities.

Furthermore, Actionstep offers a tiered product portfolio comprising Express, Practice Pro, and Enterprise plans, tailored to accommodate the diverse needs of law firms across various sizes and specializations. The platform's incorporation of advanced technologies, such as artificial intelligence and machine learning, positions Actionstep as a leading innovator and forward-thinking solution provider within the legal technology sector.

Actionstep Recent Developments

In 2024, Actionstep launched a comprehensive brand refresh, including a new visual identity and website, strategically designed to better align with the evolving needs of modern midsize law firms. This initiative underscores Actionstep's dedication to providing tailored practice management and legal accounting solutions that empower firms to thrive within the dynamic legal industry.

Actionstep Mergers and Acquisitions (M&A) Activities

Actionstep finalized the acquisition of FilePro, an established Australian legal software provider, in August 2023. This strategic transaction unites two prominent entities dedicated to serving the evolving requirements of mid-sized law firms. By integrating FilePro's operations, Actionstep will extend access to advanced cloud-based technologies and amplify investment in product development, directly benefiting FilePro's clientele. FilePro's extensive user base, comprising nearly 4,000 legal professionals across numerous reputable Australian firms, significantly strengthens Actionstep's market position.

In September 2023, Actionstep further augmented its service offerings with the acquisition of Soluno, a Toronto-based legal accounting software company, from AffiniPay. This acquisition strategically combines two complementary software solutions, seamlessly integrating robust legal practice management with sophisticated legal accounting functionalities. This synergy is designed to comprehensively address the needs of modern, mid-sized law firms throughout the United States and Canada.

Actionstep Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Actionstep applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Actionstep and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Actionstep Legal Accounting customers.

Actionstep Key Enterprise and Cloud Applications

Actionstep Legal Accounting

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Actionstep Direct vs Indirect sales

Actionstep Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified Actionstep Customers

No. of Actionstep Customers: 4500

No. of Actionstep Enterprise Applications Customers: 4500

No. of Actionstep Cloud Customers: 4500

No. of Actionstep Cloud Subscribers: x

Actionstep empowers nearly 4,500 law firms globally to achieve operational excellence, enhance client satisfaction, drive profitability, and pursue strategic growth. This extensive client base includes prominent firms such as Arrowsmith Law Limited, Johnstone & Reimer, ASCO Legal, Lesok Law, Blackstone Chambers, Regent Law, Clumber Consultancy, Taylor Law, Ignition Law, Elder Law of East Tennessee, and Layers Conveyance Australia, among numerous others.

Actionstep's strategic presence across key jurisdictions, including New Zealand, Australia, the United Kingdom, Canada, and the United States, underscores its commitment to providing comprehensive solutions to a diverse international clientele.

Actionstep Market Opportunities, M&A and Geo Expansions

Actionstep experienced significant organizational and product development in 2023. The company's global team grew to 220 full-time employees, with 70 new hires bolstering the team, including key leadership roles.

A transformative addition to the platform, Actionstep Legal Accounting, was introduced, empowering firms with greater financial oversight. Alongside this, Actionstep implemented numerous product enhancements, focused on refining matter management, billing functionalities, and system integrations.

Actionstep Risks and Challenges

Actionstep's global expansion into new continents necessitates meticulous adherence to regional regulatory frameworks, adaptation to diverse local business practices, and sensitivity to potential cultural nuances. These factors present operational complexities that require proactive mitigation strategies. Within the highly competitive and dynamic legal technology sector, sustained innovation and a keen awareness of emerging trends are essential for Actionstep to maintain its market leadership.

Furthermore, the integration of operations across multiple continents introduces intricate management and operational challenges, demanding precise coordination and strategic resource allocation.

Actionstep Ecosystem, Partners, Resellers and SI

In 2024, Actionstep strategically augmented its partner network within Australia and New Zealand, establishing collaborative relationships with six new entities: Matrix, Hero Factory, Cloudify AU, Alleviato, JP Consulting, and KH Consulting. Furthermore, Actionstep's robust technology integrations with a diverse array of software platforms—including Box, Bundledocs, Dropbox, Gmail, Google Drive, HotDocs, Infotrack, Microsoft Office, NetDocuments, QuickBooks Online, Xero, and Zapier—significantly enhance the platform's versatility and broaden its appeal to a wide-ranging clientele.

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: