ADP Named Top-Tier Software Vendor by APPS RUN THE WORLD in the APPS and CLOUD TOP 500 Market Report

43 ADP

ADP Strengths, Domain Expertise, and Key Differentiators

Drawing on nearly seven decades of outsourcing expertise, ADP provides a comprehensive suite of solutions for human resources, payroll, tax, and benefits administration from a unified platform. As of the fiscal year ending in June 2020, ADP processes payments for over 23 million workers in the United States, representing approximately one out of every six employees. Serving more than 1 million clients, ADP delivers its services through cloud-based strategic software as a service ("SaaS") offerings.

Since 2011, ADP has invested billions of dollars in both acquisitions and internal development initiatives to enhance its Human Capital Management (HCM) portfolio. Beyond its core payroll services, ADP has diversified its presence in the HCM market by offering global solutions for Core HR, recruiting, benefits, compensation, candidate relationship management, performance, and succession planning. These solutions are accessible through Cloud delivery and managed services. Workforce Now stands as ADP's primary Cloud HCM product, while RUN serves as its Cloud-based payroll service. ADP's strength lies in its ability to seamlessly package various products as HR services, ensuring swift availability without complex implementation processes.

Facilitating its clients' transition to the Cloud resembles a streamlined switch from old systems to more intuitive features via Web services, all achieved without requiring IT operations involvement. Leveraging its proven track record in handling intricate process integrations on behalf of users, ADP is positioned to drive widespread adoption of Cloud services. While payroll is a standard inclusion in its Cloud services, ADP is witnessing substantial attach rates as customers incorporate Cloud modules for benefits, time and attendance, and talent management alongside their core HR, payroll, and tax compliance services.

ADP Recent Developments

In October 2023, ADP introduced ADP Workforce Now for Construction, marking the debut of the first all-encompassing Human Capital Management (HCM) solution specifically designed for the construction industry. Built within ADP Workforce Now, this specialized software equips construction firms with the essential tools for precise payroll management, streamlined HR operations, and more effective recruitment and workforce development processes.

In January 2022, ADP unveiled the integration of multi-country payroll functionality into ADP Workforce Now. This enhanced offering is designed to support U.S. and Canadian headquartered businesses that oversee payroll operations in multiple countries, providing them with an integrated system of record.

ADP Workforce Now with Global Payroll addresses the issues posed by disconnected systems by offering native, seamless integration and navigation. Through the implementation of an integrated vendor platform, ADP ensures world-class data integrity and enhances the efficiency of multi-country payroll management, aiding organizations in meeting diverse and increasingly intricate payroll obligations. With this solution, organizations using ADP Workforce Now can effectively manage employee information across more than 50 countries, addressing challenges specific to their business objectives.

ADP Mergers and Acquisitions (M&A) Activities

In January 2023, ADP completed the acquisition of Securax Tech Solutions (India) Private Limited, a partner specializing in time and attendance solutions across the APAC region. Headquartered in Bengaluru, India, Securax, established in 2012, boasts a clientele of over 500 customers spanning multiple countries.

In August 2023, ADP acquired Honu HR, a tool specializing in low-code intelligent workflow automation and data integration.

This strategic acquisition reinforces ADP's commitment to simplifying intricate HR processes through automation. By integrating Honu HR's capabilities with ADP's extensive Human Capital Management (HCM) solutions and data proficiency, ADP is positioned to assist clients of varying sizes in minimizing the time spent on manual tasks. This integration empowers clients with insights that drive business outcomes and foster meaningful experiences for their employees.

In November 2021, ADP acquired Integrated Design, a software company specializing in industry-specific Human Capital Management (HCM) solutions designed to streamline intricate workforce data challenges. This acquisition signifies a durable partnership between the two companies spanning the last two decades. By synergizing IDI's expertise with ADP's extensive global presence and comprehensive HCM and Workforce Management solutions, clients will gain access to an improved payroll and HR experience, enabling them to enhance their business growth and scalability.

ADP Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying ADP applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of ADP and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified ADP GlobalView, ADP Resource, ADP SmartCompliance, ADP Streamline, ADP TotalSource, ADP Vantage HCM, ADP Workforce Now, customers.

ADP Key Enterprise and Cloud Applications

ADP GlobalView, ADP Resource, ADP SmartCompliance, ADP Streamline, ADP TotalSource, ADP Vantage HCM, ADP Workforce Now,

ADP Revenues, $M:

Type/Year20222023YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
Enterprise Applications Revenues, $M Subscribe Subscribe Subscribe
Cloud Applications Revenues, $M Subscribe Subscribe Subscribe

* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

ADP Revenue Breakdown By Type, $M:

TypeLicenseServicesHardwareS&MSaaSPaaSIaaSOtherTotal
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe 100%
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe

ADP Revenues By Region, $M

Region% of Total Revenues2023 Total Revenues, $M2023 Enterprise Applications Revenues, $M2023 Cloud Applications Revenues, $M
Americas Subscribe Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe Subscribe

ADP Direct vs Indirect sales

RegionDirect SalesIndirect SalesTotal
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

ADP Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified ADP Customers


No. of ADP Customers: 1 million

No. of ADP Enterprise Applications Customers: 1 million

No. of ADP Cloud Customers: 825000

No. of ADP Cloud Subscribers: x


ADP extends its services to a vast clientele comprising over 1 million clients across more than 140 countries and territories. Notable among its Human Capital Management (HCM) customers are prominent organizations such as ADT, Benevis, Central Bank, DXL, Education Affiliates, Equinix, Shoe Carnival, Valley National Bank, Wheelabrator, etc.

ADP Market Opportunities, M&A and Geo Expansions

In November 2023, ADP and Convera, a global B2B payments Fintech company, revealed a strategic collaboration to provide ADP clients with a comprehensive end-to-end solution for payroll and payments.

This partnership empowers ADP clients to streamline operations and minimize manual intricacies by consolidating payroll and payment processes within a single integrated platform. Together, ADP and Convera offer globally accessible services that adhere to intricate local and international statutory and regulatory requirements. The collaboration ensures robust layers of security, instilling confidence in businesses as they operate and expand their payroll operations.

In October 2023, ADP unveiled its corporate venture capital arm and innovation lab, known as ADP Ventures. The primary objective of ADP Ventures is to augment and fortify ADP's core business, forge innovative solutions in emerging sectors and regions, and cultivate new assets to capitalize on markets and segments extending beyond Human Capital Management (HCM).

ADP Risks and Challenges

As a technology-driven company providing innovative HR and payroll solutions, ADP is vulnerable to technological disruption. Rapid advancements in technology, including automation, artificial intelligence, and blockchain, have the potential to disrupt traditional business models and reshape the competitive landscape in the HR and payroll industry. Failure to anticipate and adapt to technological disruptions could jeopardize ADP's market position and relevance.

ADP Ecosystem, Partners, Resellers and SI

In December 2023, ADP and Salesforce announced an expanded collaboration aimed at reimagining the client experience for ADP's extensive base of over 1 million clients.

In this enhanced partnership, ADP and Salesforce unite ADP's wealth of data and insights, coupled with decades of Human Capital Management (HCM) expertise, and leverage Salesforce's Customer 360 platform. This collaboration seeks to foster increased collaboration and equip ADP's service teams with the necessary information for delivering real-time, prompt responses to their clients. For instance, service teams will utilize generative AI to swiftly access thousands of ADP FAQs and knowledge articles, enabling them to provide instant answers to client inquiries.

ADP Cloud Infrastructure Insights

Subscribe to read more about:

  • ADP Public Cloud and Infrastructure (IaaS)
  • ADP Platform (PaaS)
  • ADP Application Delivery
  • ADP Private Cloud and Data Centers

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.


Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).


For additional information on our methodologies, here's the link:

https://www.appsruntheworld.com/About Us
https://www.appsruntheworld.com/taxonomy
https://www.appsruntheworld.com/FAQ



Buyer Intent: Companies Reading this Research Report
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively reading this research report. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively accessing this research report include:
  1. ADP, a United States based Professional Services organization with 64000 Employees
  2. Ramco Cements, a India based Manufacturing company with 3000 Employees
  3. Manpower, a United States based Professional Services organization with 27900 Employees
LogoCompanyIndustryEmployeesRevenueCountryEvaluated
ADPProfessional Services64000$19.2BUnited States2025-01-08
SubscribeSubscribeManufacturing3000$625MIndia2024-12-02
SubscribeSubscribeProfessional Services27900$18.9BUnited States2024-11-20
SubscribeSubscribeEducation12000$1.3BCanada2024-11-20
SubscribeSubscribeBanking and Financial Services344$364MUnited Kingdom2024-11-19
SubscribeSubscribeProfessional Services64000$19.2BUnited States2024-10-23
SubscribeSubscribeProfessional Services6100$1.2BUnited States2024-07-30
SubscribeSubscribeProfessional Services20$2MIsrael2024-06-25
SubscribeSubscribeProfessional Services20$2MIsrael2024-06-24
SubscribeSubscribeProfessional Services20$2MIsrael2024-06-23