Automation Anywhere Strengths, Domain Expertise, and Key Differentiators
Automation Anywhere is competing in the intelligent automation space, offering a cloud-native RPA platform that integrates AI for enterprise-scale deployments. Its flagship Automation 360 platform automates complex processes with seamless integration into tools like SAP, Salesforce, and Microsoft. Key features like AI Agent Studio enable the creation of intelligent agents that autonomously perform tasks, while Document Automation uses AI to process unstructured data from documents. Combined with Automation Co-Pilot, these tools help businesses enhance productivity across various departments, from finance to customer service, all through a low-code, user-friendly interface.
Automation Anywhere Recent Developments
Automation Anywhere has continued to advance its Automation 360 platform with successive updates focused on enhancing AI capabilities, integration, and enterprise automation. Key features include AI Agent Studio for building AI-driven agents, Automator AI, improved document automation, and analytics tools. Updates have introduced support for executing AI Skills in API tasks, BPMN diagram integration via generative AI, expanded browser compatibility, regional compliance features, and low-code development tools. These enhancements reflect the company’s ongoing effort to streamline business processes, improve automation governance, and support complex enterprise use cases.
Automation Anywhere Mergers and Acquisitions (M&A) Activities
In December 2021, Automation Anywhere acquired FortressIQ, a process discovery startup, to strengthen its capabilities in process intelligence and end-to-end automation.
Automation Anywhere Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Automation Anywhere applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Automation Anywhere and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Automation 360, AI Agent Studio, Process Discovery (formerly FortressIQ) customers.
Automation Anywhere Overview
633 River Oaks Parkway
San Jose, CA, 95134, United States
1 888-484-3535
https://www.automationanywhere.com/
Ownership: - x
Number of Employees: 2200
Functional Markets: Analytics and BI, Content Management, CRM, eCommerce, ERP Financial, ERP Services and Operations, ITSM, Procurement, SPM, SCM, TRM,
Key Verticals: Automotive, Banking and Financial Services, Communication, CPG, Distribution, Government, Healthcare, Insurance, Life Sciences, Manufacturing, Media, Professional Services, Retail, Utility,
Automation Anywhere Key Enterprise and Cloud Applications
Automation 360, AI Agent Studio, Process Discovery (formerly FortressIQ)
Automation Anywhere Revenues, $M:
| Type/Year | 2023 | 2024 | YoY Growth, % |
|---|---|---|---|
| Total Revenues, $M | Subscribe | Subscribe | Subscribe |
| Enterprise Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
| Cloud Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Automation Anywhere Revenue Breakdown By Type, $M:
Automation Anywhere Enterprise Applications Revenues By Functional Markets, $M:
Automation Anywhere Enterprise Applications Revenues By Verticals, $M:
Automation Anywhere Revenues By Region, $M
| Region | % of Total Revenues | 2024 Total Revenues, $M | 2024 Enterprise Applications Revenues, $M | 2024 Cloud Applications Revenues, $M |
|---|---|---|---|---|
| Americas | Subscribe | Subscribe | Subscribe | Subscribe |
| EMEA | Subscribe | Subscribe | Subscribe | Subscribe |
| APAC | Subscribe | Subscribe | Subscribe | Subscribe |
| Total | Subscribe | Subscribe | Subscribe | Subscribe |
Automation Anywhere Direct vs Indirect sales
| Type | Direct Sales | Indirect Sales | Total |
|---|---|---|---|
| Type % | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe |
Automation Anywhere Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified Automation Anywhere Customers
No. of Automation Anywhere Customers: 5000
No. of Automation Anywhere Enterprise Applications Customers: x
No. of Automation Anywhere Cloud Customers: x
No. of Automation Anywhere Cloud Subscribers: x
Automation Anywhere serves over 5000 customers globally, spanning various industries such as finance, healthcare, and manufacturing. Notable customers include ANZ Bank, Eli Lilly, Symantec, and Vale, who have leveraged the platform to enhance operational efficiency, reduce manual efforts, and drive digital transformation.
Automation Anywhere Market Opportunities, M&A and Geo Expansions
In recent years, the company has introduced significant innovations, such as the AI + Automation Enterprise System, which integrates generative AI into its automation platform. This system enables the creation of intelligent agents capable of handling complex tasks across enterprise systems, thereby enhancing efficiency and scalability for customers.
Automation Anywhere has expanded its global presence by opening four new offices in India, including locations in Delhi, Hyderabad, Chennai, and Pune. This expansion supports the growing demand for robotic process automation (RPA) and positions the company to better serve its customers in the region.​
Automation Anywhere Risks and Challenges
Automation Anywhere faces several risks that could impact its position in the competitive robotic process automation (RPA) market. The industry is highly competitive, with major players like UiPath, IBM, and Microsoft Power Automate. As of 2023, UiPath held a market share of approximately 25%, while Automation Anywhere captured around 15%. This intense competition can lead to price wars and pressure on profit margins.
Despite offering a comprehensive platform, Automation Anywhere has received criticism regarding the ease of use and intuitiveness of its interface. User reviews indicate a steep learning curve and challenges during implementation, which could hinder adoption, particularly among citizen developers.
Automation Anywhere Ecosystem, Partners, Resellers and SI
Automation Anywhere has built a strong partner ecosystem with key alliances including Amazon Web Services (AWS), Google Cloud, and Microsoft Azure, which enhance its platform’s AI and automation capabilities. The company also supports a global network of over 2,000 partners through its Pinnacle Partner Program, offering training and resources to help deliver automation solutions across industries. Additionally, collaborations with consulting firms like PwC India and Alight enable the development of industry-specific solutions. These partnerships drive the company’s growth and global reach.
Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:
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