BambooHR Named Top-Tier Software Vendor by APPS RUN THE WORLD in the APPS TOP 500 Market Report

BambooHR Strengths, Domain Expertise, and Key Differentiators

BambooHR is a cloud-based human resources software platform designed for small to midsize businesses. It offers tools for managing employee data, applicant tracking, onboarding, time-off tracking, performance management, and payroll. The platform is known for its intuitive interface, which simplifies HR tasks for both HR professionals and employees.

The system supports customization of workflows and employee fields, enabling organizations to adapt the software to their specific needs. It also integrates with a wide range of third-party applications, providing flexibility for companies that use multiple business tools. The mobile app enhances accessibility, allowing employees and managers to complete key HR functions remotely.

BambooHR places a strong emphasis on customer support, offering a range of self-service resources and direct assistance. Its combination of ease of use, customizable features, and integration capabilities makes it a practical choice for growing organizations seeking to streamline their HR operations.

BambooHR Recent Developments

In 2024, BambooHR introduced its AI-powered eNPS (Employee Net Promoter Score) Topic Summaries, a feature designed to help organizations analyze employee feedback more effectively. This tool uses artificial intelligence to automatically categorize and summarize employee sentiment, providing HR teams with clear insights into areas of employee satisfaction and opportunities for improvement. By simplifying the analysis of eNPS surveys, BambooHR helps organizations make data-driven decisions to enhance employee engagement, increase retention, and foster a more positive workplace culture.

In February 2024, the company introduced two new features: Employee Community and Total Rewards. Employee Community serves as an internal communications hub to boost engagement, while Total Rewards provides employees with a detailed view of their compensation and benefits, enhancing transparency and supporting retention.

BambooHR Mergers and Acquisitions (M&A) Activities

In September 2022, BambooHR acquired Welcome, a company specializing in digital offer management. Following the acquisition, Welcome's platform was expanded to include features such as total rewards, integrations with applicant tracking systems (ATS), human resources information systems (HRIS), cap table tools, and access to real-time compensation data. These additions aimed to support HR teams in improving compensation-related decisions, streamlining candidate offer processes, and supporting talent retention.

BambooHR Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying BambooHR applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of BambooHR and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified BambooHR customers.

BambooHR Key Enterprise and Cloud Applications

BambooHR

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BambooHR Direct vs Indirect sales

BambooHR Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified BambooHR Customers

No. of BambooHR Customers: 33000

No. of BambooHR Enterprise Applications Customers: 33000

No. of BambooHR Cloud Customers: 33000

No. of BambooHR Cloud Subscribers: 3 million

BambooHR serves over 33,000 customers across 55 industries worldwide, with a presence in more than 100 countries and availability in 8 languages. The platform supports over 3 million employees and HR professionals globally. Its client base includes organizations such as Asana, 99designs, Capcom, Canndescent, among others, demonstrating its broad adoption and adaptability across different sectors.

BambooHR Market Opportunities, M&A and Geo Expansions

In 2024, BambooHR opened a new headquarters in Draper, Utah, underscoring its commitment to growth and innovation. The new office is designed to promote collaboration and accommodate the company's expanding workforce, positioning BambooHR to better serve its global customer base and attract top talent in the HR technology sector. Additionally, BambooHR appointed Jen Miller as Chief Revenue Officer, bringing valuable experience from Nintex and Protiviti to strengthen the company's consulting services. Under her leadership, BambooHR launched the Consulting Services Blueprint, a structured framework aimed at streamlining project delivery and improving client outcomes. This strategic initiative enhances BambooHR's ability to support its growing customer base and capitalize on the increasing demand for comprehensive HR solutions.

BambooHR Risks and Challenges

​BambooHR faces several risks in the evolving HR technology landscape. The company has been criticized for lacking advanced features such as comprehensive compensation planning, complex organizational management tools, and deep analytics capabilities. Competitors like Rippling and Workday offer more robust solutions in these areas, which may appeal to larger organizations with complex needs.

Additionally, BambooHR's automation capabilities are limited compared to other platforms. The platform offers only a small number of custom workflow templates and lacks the ability to create custom fields within workflows, potentially hindering efficiency for organizations seeking extensive automation.

The company also faces challenges related to employee retention and engagement. A significant number of employees report feelings of burnout and disengagement, which can impact productivity and increase turnover rates.

Lastly, BambooHR's relatively short 7-day free trial period may deter potential customers from fully exploring the platform's capabilities, especially when compared to competitors offering longer trial periods. This limitation could impact the company's ability to attract new clients who wish to thoroughly evaluate the software before committing.

BambooHR Ecosystem, Partners, Resellers and SI

​BambooHR has cultivated a robust partner ecosystem to enhance its HR platform's capabilities and extend its reach. The BambooHR Marketplace features over 125 pre-built integrations, allowing organizations to customize their HR systems with applications across various categories, including payroll, performance management, applicant tracking, time tracking, learning, and benefits administration. Notable integrations include Checkr for background checks, Greenhouse for applicant tracking, Culture Amp for employee engagement, and Assemble for compensation management.

Additionally, BambooHR offers partner programs such as the Referral Program and the Marketplace Program. The Referral Program enables partners to earn commissions by recommending BambooHR to clients, while the Marketplace Program provides independent software vendors with access to a wide customer base through BambooHR's open API and marketplace.

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: