BigCommerce Named Top-Tier Software Vendor by APPS RUN THE WORLD in the APPS TOP 500 Market Report

Apps Top 500 Report [Preview]
302 BigCommerce

BigCommerce Strengths, Domain Expertise, and Key Differentiators

Bigcommerce is an e-commerce platform for fast-growth businesses, enabling them to easily launch professional online stores in hours. Bigcommerce offers e-commerce applications that cover everything such as email newsletter tools (auto responders), creating coupons/promotion campaigns, unlimited product variations, shipping and tax configurations, secure payment gateway integrations, handling returns, store statistics reporting, social sharing, product wish list, and product reviews, etc.

BigCommerce Recent Developments

In March 2025, BigCommerce launched new enterprise-level tools, including a Configure-Price-Quote (CPQ) system and enhanced account hierarchy features. These tools aim to simplify complex sales processes and improve efficiency for B2B merchants.

BigCommerce Mergers and Acquisitions (M&A) Activities

In 2024, BigCommerce acquired Makeswift, a provider of cloud-based website builder solutions. The acquisition expands BigCommerce’s capabilities in website development, enabling merchants to create more customized online stores. Makeswift’s features will be integrated with BigCommerce’s existing tools to offer additional flexibility and design options for eCommerce websites.

BigCommerce Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying BigCommerce applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of BigCommerce and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified BigCommerce Enterprise, customers.

BigCommerce Overview

11305 Four Points Drive Building II 3rd Floor

Austin, TX, 78726, United States

1 512-865-4500

https://www.bigcommerce.com/


Ownership: - NASDAQ: BIGC

Number of Employees: 1161

Functional Markets: eCommerce,

Key Verticals: Automotive, CPG, Distribution, Leisure and Hospitality, Life Sciences, Manufacturing, Media, Professional Services, Retail,

BigCommerce Key Enterprise and Cloud Applications

BigCommerce Enterprise,

BigCommerce Revenues, $M:

Type/Year20232024YoY Growth, %
Total Revenues, $M Subscribe Subscribe Subscribe
Enterprise Applications Revenues, $M Subscribe Subscribe Subscribe
Cloud Applications Revenues, $M Subscribe Subscribe Subscribe

* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.

BigCommerce Revenue Breakdown By Type, $M:

TypeLicenseServicesHardwareS&MSaaSPaaSIaaSOtherTotal
% of Total Revenues Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe 100%
Revenues, $M Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe Subscribe

BigCommerce Revenues By Region, $M

Region% of Total Revenues2024 Total Revenues, $M2024 Enterprise Applications Revenues, $M2024 Cloud Applications Revenues, $M
Americas Subscribe Subscribe Subscribe Subscribe
EMEA Subscribe Subscribe Subscribe Subscribe
APAC Subscribe Subscribe Subscribe Subscribe
Total Subscribe Subscribe Subscribe Subscribe

BigCommerce Direct vs Indirect sales

TypeDirect SalesIndirect SalesTotal
Type % Subscribe Subscribe Subscribe
Revenues, $M Subscribe Subscribe Subscribe

BigCommerce Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified BigCommerce Customers


No. of BigCommerce Customers: 5884

No. of BigCommerce Enterprise Applications Customers: 5884

No. of BigCommerce Cloud Customers: 5884

No. of BigCommerce Cloud Subscribers: x


BigCommerce provides an eCommerce platform used by small to mid-sized businesses, as well as some large enterprises. Its customers operate across various industries, including fashion, electronics, health and beauty, and B2B. The platform supports headless commerce and integrates with channels like Amazon, eBay, and social media. Clients include companies such as Ben & Jerry’s, Skullcandy, and Solo Stove.

BigCommerce Market Opportunities, M&A and Geo Expansions

A significant growth opportunity for BigCommerce lies in its strategic investment in the B2B eCommerce sector. The company has enhanced its B2B capabilities through acquisitions like BundleB2B and B2B Ninja, integrating advanced features such as multi-tier account management, quote generation, and invoice processing into its platform .

This focus on B2B aligns with the expanding global market, projected to reach $25.65 trillion by 2028. BigCommerce's B2B Edition, which includes tools for managing complex sales processes and supporting both B2B and B2C operations on a single platform, positions the company to capitalize on this growth.

BigCommerce Risks and Challenges

A specific risk for BigCommerce is intense competition in the eCommerce platform market. It faces pressure from larger competitors like Shopify, Salesforce Commerce Cloud, and Adobe Commerce (Magento), which may have greater resources for product development, marketing, and pricing flexibility. This could lead to customer churn or limit BigCommerce's ability to grow its market share.

BigCommerce Ecosystem, Partners, Resellers and SI

BigCommerce has built an extensive ecosystem that includes technology partners, developers, and agencies to support its platform. It offers integrations with a wide range of third-party tools for payments, shipping, marketing, and inventory management. The company also partners with major marketplaces and social media platforms like Amazon, eBay, Facebook, and Google to enable seamless omnichannel selling for its merchants. Additionally, BigCommerce works with web development agencies and solution providers to help businesses customize and scale their online stores.

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.


Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).


For additional information on our methodologies, here's the link:

https://www.appsruntheworld.com/About Us
https://www.appsruntheworld.com/taxonomy
https://www.appsruntheworld.com/FAQ