BigCommerce Named Top-Tier Software Vendor by APPS RUN THE WORLD in the APPS and CLOUD TOP 500 Market Report

BigCommerce Strengths, Domain Expertise, and Key Differentiators

Bigcommerce is an e-commerce platform for fast-growth businesses, enabling them to easily launch professional online stores in hours. Bigcommerce offers e-commerce applications that cover everything such as email newsletter tools (auto responders), creating coupons/promotion campaigns, unlimited product variations, shipping and tax configurations, secure payment gateway integrations, handling returns, store statistics reporting, social sharing, product wish list, and product reviews, etc.

BigCommerce Recent Developments

BigCommerce announced the release of Catalyst, its next-generation storefront technology in 2024. Catalyst, designed for mid-market and enterprise brands, aims to simplify online store development with a composable architecture. BigCommerce experienced significant growth, with double-digit increases in gross merchandise value (GMV) and total orders during Thanksgiving and Black Friday, outpacing the global industry.

BigCommerce Mergers and Acquisitions (M&A) Activities

In 2023, BigCommerce acquired Makeswift, a composable page builder, enhancing visual storefront management and content editing capabilities

BigCommerce Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying BigCommerce applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of BigCommerce and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified BigCommerce Enterprise, customers.

BigCommerce Key Enterprise and Cloud Applications

BigCommerce Enterprise,

BigCommerce Revenues, $M:

BigCommerce Revenue Breakdown By Type, $M:

BigCommerce Enterprise Applications Revenues By Functional Markets, $M:

BigCommerce Enterprise Applications Revenues By Verticals, $M:

BigCommerce Revenues By Region, $M

BigCommerce Direct vs Indirect sales

BigCommerce Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified BigCommerce Customers

No. of BigCommerce Customers: 60000

No. of BigCommerce Enterprise Applications Customers: 5786

No. of BigCommerce Cloud Customers: 60000

No. of BigCommerce Cloud Subscribers: x

BigCommerce serves tens of thousands of B2B and B2C companies worldwide, spanning various industries such as retail, technology, and consumer goods. Key customers include Ben & Jerry’s, Molton Brown, and Sony. The company boasts a global presence, with a diverse customer base across regions and industries.

BigCommerce Market Opportunities, M&A and Geo Expansions

BigCommerce stores experienced a double-digit 14% increase in gross merchandise value (GMV) on Thanksgiving Day 2023 compared to 2022 on a same-store basis — a significant outpacing of the broader global online industry increase of only 1%, according to Salesforce. Additionally, BigCommerce total orders increased by 5% on Thanksgiving, and average order value (AOV) was 8% higher YoY, on a same-store basis, whereas Salesforce reported a global online AOV increase of only 2%. BigCommerce customers have experienced positive year-over-year growth in GMV, AOV and orders each Thanksgiving Day since 2017.

On Black Friday, BigCommerce customer GMV increased 6%, bolstered by a 5% increase in total orders and a 1% increase in AOV, compared to Black Friday 2022 on a same-store basis. Overall global sales on Black Friday were up 8% over 2022, according to Salesforce.

BigCommerce Risks and Challenges

Bigcommerce could face pricing pressures as a flood of eCommerce applications vendors seek to drive greater volume by constantly bundling and unbundling setup, monthly and transaction fees. BigCommerce has outlined a long-term plan to take the company public, after it crashed through the symbolically important $100 million annual revenue milestone.

BigCommerce Ecosystem, Partners, Resellers and SI

BigCommerce's ecosystem includes partnerships with technology providers and agencies to enhance its platform's capabilities and reach. Integrations with system integrators and value-added resellers strengthen its ecosystem and provide additional value to customers.

BigCommerce Cloud Infrastructure Insights

Subscribe to read more about:

• BigCommerce Public Cloud and Infrastructure (IaaS)
• BigCommerce Platform (PaaS)
• BigCommerce Application Delivery
• BigCommerce Private Cloud and Data Centers

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: