Bitrix24 Named Top-Tier Software Vendor by APPS RUN THE WORLD in the APPS and CLOUD TOP 500 Market Report

Bitrix24 Strengths, Domain Expertise, and Key Differentiators

Bitrix24 distinguishes itself through a comprehensive suite encompassing collaboration, automation, and marketing tools tailored for diverse organizational needs. The platform’s seamless integration of CRM, project management, communication channels, and document editing within a unified environment sets it apart.

Bitrix24 Recent Developments

Bitrix24’s strategic integration with Office 365 marks a pivotal step toward enhancing collaborative capabilities for enterprises. This move underscores Bitrix24's commitment to streamlining workflows and fostering seamless interactions within its platform. While specific revenue and profit data aren't publicly disclosed, this expansion aligns with Bitrix24’s consistent growth trajectory, signaling potential revenue uplift through increased user engagement and value-added services.

Bitrix24 Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Bitrix24 applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Bitrix24 and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Bitrix24 CRM customers.

Bitrix24 Key Enterprise and Cloud Applications

Bitrix24 CRM

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Bitrix24 Direct vs Indirect sales

Bitrix24 Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified Bitrix24 Customers

No. of Bitrix24 Customers: 12 Milion

No. of Bitrix24 Enterprise Applications Customers: x

No. of Bitrix24 Cloud Customers: x

No. of Bitrix24 Cloud Subscribers: x

With a global user base exceeding 12 million organizations, Bitrix24's clientele spans diverse industries and regions. Noteworthy clients include prominent entities such as Xerox, Samsung, Volkswagen, KIA, Gazprom, Vogue, and PC Magazine. This diverse customer portfolio underscores Bitrix24’s adaptability and universal appeal, catering to businesses of varying sizes and sectors across the globe.

Bitrix24 Market Opportunities, M&A and Geo Expansions

Bitrix24’s recent integration with Office 365 bolsters collaboration through streamlined document editing and user authorization, complementing its extensive suite encompassing CRM, project management, and communication tools tailored for diverse organizational needs. With a broad global user base exceeding 12 million and support in 18 languages, Bitrix24's robust data storage across 17 centers and 600 servers in North America and Europe reflects its commitment to accessibility and data security measures for its diverse clientele.

Bitrix24 Risks and Challenges

The recent cessation of Bitrix24 operations due to sanctions has thrust over 80,000 users from 10,000 Ukrainian companies into a pivotal transition phase. The reliance on Russian software raises multifaceted risks, from reputational damage to data confidentiality vulnerabilities and lack of support.

Moreover, Bitrix24's pricing strategy, especially the potential impact on monthly billing customers, poses a risk of customer churn, urging a delicate balance between revenue growth and maintaining customer satisfaction to mitigate this challenge.

Bitrix24 Ecosystem, Partners, Resellers and SI

Bitrix24’s robust Partner Network, comprising over 18,000 certified partners across 40 countries, reinforces its market presence. Collaborations with system integrators and value-added resellers augment its reach, fostering a strong ecosystem. These partnerships amplify Bitrix24’s accessibility, aiding users with implementation and customization, thereby fortifying its position as a holistic collaboration platform.

Bitrix24 Cloud Infrastructure Insights

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• Bitrix24 Public Cloud and Infrastructure (IaaS)
• Bitrix24 Platform (PaaS)
• Bitrix24 Application Delivery
• Bitrix24 Private Cloud and Data Centers

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: