Blackbaud Named Top-Tier Software Vendor by APPS RUN THE WORLD in the APPS TOP 500 Market Report

Blackbaud Strengths, Domain Expertise, and Key Differentiators

Blackbaud is a cloud software company powering social good. Serving the entire social good community; nonprofits, foundations, companies, education institutions, healthcare organizations and individual change agents, Blackbaud connects and empowers organizations to increase their impact through cloud software, services, expertise and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and CRM, marketing, advocacy, peer-to-peer fundraising, corporate social responsibility, school management, ticketing, grantmaking, financial management, payment processing and analytics. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina, and has operations in the United States, Australia, Canada, Costa Rica and the United Kingdom.

Blackbaud Recent Developments

Blackbaud has expanded its payment processing capabilities with the launch of Blackbaud Integrated Payments, which extends its existing Merchant Services to software providers via a Payments API, offering a seamless "Payments-as-a-Service" experience for social impact organizations handling donations, tuition, and ticket purchases. The company also introduced Impact Edge, an AI-powered solution that assists corporate social responsibility teams in crafting narratives from data on employee engagement, philanthropy, and other initiatives. Blackbaud has integrated its fundraising software with Campaign Monitor’s email marketing solution to automate nonprofit outreach. Its Merchant Services, available across multiple regions including Asia Pacific, support various currencies and payment methods such as credit cards and digital wallets, and are integrated with Blackbaud’s CRM platforms to simplify payment processing and enhance digital giving.

Blackbaud Mergers and Acquisitions (M&A) Activities

In January 2022, Blackbaud, a cloud software company powering social good, has acquired global social impact technology company EVERFI. This strategic collaboration enhances the technology and data-driven impact sector, providing significant advantages to companies dedicated to social impact. The synergistic efforts of Blackbaud and EVERFI aim to catalyze meaningful outcomes, contributing to the creation of a better world through socially responsible initiatives.

In January 2019, Blackbaud acquired YourCause, a corporate social responsibility and employee engagement software. YourCause stands out as an innovative, flexible and scalable software provider with a diverse customer portfolio, including Fortune 500 companies and small businesses alike. Eight million people can currently engage with YourCause's solution, which processes more than $245,000 in donations every business hour and has coordinated, tracked and rewarded more than 30 million volunteer hours for its customers.

In May 2018, Blackbaud, acquired Reeher, the industry leader in fundraising performance management for higher education. Reeher drives fundraising effectiveness and increased impact by equipping individual fundraisers and their teams with the tools and insight they need to assess their performance, as well as benchmark it within their own institution and more broadly. Reeher's customized predictive models also help institutions analyze and score the giving behaviors and characteristics of their constituents to identify and target the highest-potential prospects.

Blackbaud Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Blackbaud applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Blackbaud and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Blackbaud Raiser’s Edge NXT, customers.

Blackbaud Key Enterprise and Cloud Applications

Blackbaud Raiser’s Edge NXT,

Blackbaud Revenues, $M:

Blackbaud Revenue Breakdown By Type, $M:

Blackbaud Enterprise Applications Revenues By Functional Markets, $M:

Blackbaud Enterprise Applications Revenues By Verticals, $M:

Blackbaud Revenues By Region, $M

Blackbaud Direct vs Indirect sales

Blackbaud Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified Blackbaud Customers

No. of Blackbaud Customers: 40000

No. of Blackbaud Enterprise Applications Customers: x

No. of Blackbaud Cloud Customers: x

No. of Blackbaud Cloud Subscribers: x

Blackbaud serves over 40,000 global customers across nonprofits, foundations, corporations, educational institutions, healthcare organizations, and other social good entities, with millions of users in more than 100 countries. Its customer base includes organizations such as The University of Warwick, National Fallen Firefighters Foundation, YIVO, Active Minds, Energy Outreach Colorado, Life Rolls On, Prostate Cancer Foundation, AID Atlanta, Plan Canada, YWCA of Calgary, Boy Scouts of America, The Newseum, Spectrum Health, and Dragonfly Forest, among others.

Blackbaud Market Opportunities, M&A and Geo Expansions

Blackbaud, a corporate social responsibility (CSR) technology provider, has seen strong momentum following its acquisition of YourCause in January 2019. The company now supports CSR initiatives for approximately one-third of Fortune 500 companies and processed $1 billion in donations in 2019 across 170,000 beneficiary organizations. With the integration of YourCause complete, Blackbaud’s CSR segment has become a key growth area, supported by a total addressable market estimated at over $10 billion. The company continues to pursue both acquisitions and internal innovation to further expand its market presence.

Blackbaud Risks and Challenges

Despite its outsized presence in the nonprofit vertical, Blackbaud estimates that it has barely scratched the surface. The vertical is made up of millions of nonprofit organizations around the world with as much as $1 trillion of fees that they generate for services they provide. With the acquisition of MyCharity in Ireland, Blackbaud expects considerable growth in the EMEA region.

Blackbaud Ecosystem, Partners, Resellers and SI

Blackbaud has enhanced its Blackbaud Marketplace, a platform that features a curated selection of applications designed to extend and complement its core solutions. The Marketplace enables partner organizations and a growing ecosystem of third-party developers to build integrated, purpose-built tools that enhance the functionality and impact of Blackbaud products. In 2020, the number of available apps nearly doubled, reflecting increased adoption and innovation. Key partners include ACME Technologies, ACS Technologies, ActionSprout, ADP, ADVIZOR Solutions, Almabase, Aluminati, Amazon Web Services, AppZocial, Apsona, AvidExchange, bfRed, among others.

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: