C3 AI Named Top-Tier Software Vendor by APPS RUN THE WORLD in the APPS TOP 500 Market Report

C3 AI Strengths, Domain Expertise, and Key Differentiators

C3 AI’s core strength lies in its comprehensive C3 AI Platform, which offers an end-to-end environment for designing, deploying, and operating enterprise-scale AI applications. The platform’s flexibility, supporting deep code, low code, and no-code interfaces, caters to diverse development needs, enabling rapid application development.

C3.ai, Inc. operates as a provider of Enterprise AI software, dedicated to expediting digital transformation processes. The company offers a comprehensive range of fully integrated products, including the C3 AI Suite—an end-to-end platform designed for the development, deployment, and operation of large-scale AI applications. Additionally, there are the C3 AI Applications, consisting of industry-specific SaaS AI applications; the C3 AI CRM, which comprises a suite of industry-specific AI CRM applications; and the C3 AI Ex Machina, serving as a no-code AI solution tailored to the requirements of citizen data scientists.

C3 AI Recent Developments

C3 AI demonstrated ongoing product leadership in enterprise AI software, with eight new enterprise AI application products released in the fiscal year 2021. Developed in partnership with Microsoft and Adobe, launched C3 AI CRM. C3 AI also launched C3 AI Ex Machina, a revolutionary next-generation predictive analytics application that empowers citizen data scientists.

C3 AI Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying C3 AI applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of C3 AI and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified C3 AI Suite, C3 AI Applications, C3 AI Ex Machina, C3 AI CRM customers.

C3 AI Key Enterprise and Cloud Applications

C3 AI Suite, C3 AI Applications, C3 AI Ex Machina, C3 AI CRM

C3 AI Revenues, $M:

C3 AI Revenue Breakdown By Type, $M:

C3 AI Enterprise Applications Revenues By Functional Markets, $M:

C3 AI Enterprise Applications Revenues By Verticals, $M:

C3 AI Revenues By Region, $M

C3 AI Direct vs Indirect sales

C3 AI Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified C3 AI Customers

No. of C3 AI Customers: 223

No. of C3 AI Enterprise Applications Customers: 223

No. of C3 AI Cloud Customers: x

No. of C3 AI Cloud Subscribers: x

C3 AI serves a diverse portfolio of clients across multiple sectors, including energy, financial services, defense, and healthcare. Notable customers include Shell, Bank of America, the U.S. Air Force, and Koch Industries, who leverage C3 AI’s solutions for applications like predictive maintenance, supply chain risk management, and mission readiness.

The company gained momentum among customers in various sectors, concluding the fiscal year 2022 with 223 lighthouse customers. These clientele are situated in Europe, Asia, and the United States, spanning a diverse array of industries.

C3 AI offers more than 40 turnkey Enterprise AI applications, catering to the critical business needs of global enterprises across various sectors, including manufacturing, financial services, government, utilities, oil and gas, chemicals, agribusiness, defense and intelligence, among others.

In 2021, Koch Industries, recognized as one of the largest private companies in America, opted to renew and extend its contract with C3 AI, aiming to scale Enterprise AI solutions across its diverse group of companies over the next five years. Cargill, a prominent global food company, expanded its utilization of C3 AI to encompass demand forecasting and supply network risk, in addition to integrating the C3 AI Supply Chain Suite of applications.

One Medical, a membership-based primary care practice, has implemented C3 AI Ex Machina, the no-code solution provided by C3 AI, to automate tasks such as insurance validation. Petronas, a global energy company, took steps to broaden its collaboration with Baker Hughes and C3 AI, establishing a dedicated AI Center of Excellence in Kuala Lumpur to facilitate the scaling of the BHC3 Reliability Application deployment.

C3 AI Market Opportunities, M&A and Geo Expansions

The growing demand for AI-driven digital transformation presents significant opportunities for C3 AI. The company is well-positioned to capitalize on the increasing adoption of generative AI and agentic AI technologies, particularly in industries seeking autonomous and predictive solutions. Expanding its footprint in emerging markets and verticals like healthcare and telecommunications offers further growth potential. Additionally, C3 AI’s strategic partnerships with cloud providers and consulting firms enable it to tap into new customer segments, driving adoption of its scalable AI platform in a rapidly evolving market.

In September 2021, a partnership was established between C3 AI and Google Cloud with the aim of assisting organizations across various industries in expediting their adoption of artificial intelligence (AI) solutions. The agreement involves the collaborative sales efforts of both companies' global sales teams, promoting the co-selling of C3 AI's enterprise AI applications running on Google Cloud.

The complete array of C3 AI's Enterprise AI applications, encompassing industry-specific AI Applications, C3 AI Suite®, C3 AI CRM, and C3 AI Ex Machina, is now accessible on Google Cloud's secure, low-latency, and global infrastructure, providing customers the capability to operate C3 AI on the industry's most environmentally friendly cloud.

In December 2021, C3 AI transitioned into a publicly traded company on the NYSE, trading under the symbol "AI".

C3 AI Risks and Challenges

C3 AI faces several risks that could impact its growth trajectory. Intense competition from established players like Databricks and emerging AI startups challenges its market share. The company’s negative net margin of 79.17% and ongoing reliance on significant R&D investments raise concerns about profitability in the near term.

C3 AI possesses a limited operating history, rendering the assessment of its prospects and future operational outcomes challenging. The success of C3 AI's business hinges on its capability to draw in new customers, as well as on existing customers acquiring additional subscriptions from C3 AI and renewing their existing subscriptions.

If the entity fails to uphold an effective system of disclosure controls and internal control over financial reporting, its capacity to generate timely and accurate financial statements or adhere to relevant regulations may be compromised. The business may face disruptions due to catastrophic events.

C3 AI Ecosystem, Partners, Resellers and SI

In 2025, C3 AI and Arcfield, a government technology and mission support provider, announced a customer collaboration to accelerate the design, development, and operation of production-grade Enterprise AI applications to serve defense and intelligence agencies better. Together, Arcfield and C3 AI will leverage the C3 Agentic AI Platform and C3 Generative AI to support the development, deployment, and maintenance of Enterprise AI applications for Arcfield. With the capabilities of C3 AI solutions, Arcfield will enhance its service offerings to its mission partners, including the company’s proven systems engineering, modeling and simulation, supply chain optimization, predictive maintenance, mission assurance, and mission acquisition solutions.

The organization continued to expand its go-to-market partnerships with Microsoft, Baker Hughes, Engie, Raytheon, and other entities. A significant increase in joint selling and marketing activities with Google Cloud was observed.

The company has established strategic relationships with technology leaders such as Amazon Web Services (AWS), Baker Hughes, ENGIE, Fidelity National Information Services (FIS), Google Cloud, Microsoft, and Raytheon. These globally renowned companies possess the capacity to deploy large pools of skilled resources to establish and manage C3 AI customer relationships across small, medium, and large scales.

The organization forms go-to-market and product co-development alliances with its partners, leveraging Enterprise AI expertise and technology along with partners' deep domain knowledge to deliver next-generation C3 AI solutions to joint customers. The partnerships span across four categories: Industry Partners, Hyperscale Cloud and Infrastructure Partners, Consulting and Services, and Independent Software Vendors.

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: