C3 AI Strengths, Domain Expertise, and Key Differentiators
C3.ai, Inc. operates as a provider of Enterprise AI software, dedicated to expediting digital transformation processes. The company offers a comprehensive range of fully integrated products, including the C3 AI Suite—an end-to-end platform designed for the development, deployment, and operation of large-scale AI applications. Additionally, there are the C3 AI Applications, consisting of industry-specific SaaS AI applications; the C3 AI CRM, which comprises a suite of industry-specific AI CRM applications; and the C3 AI Ex Machina, serving as a no-code AI solution tailored to the requirements of citizen data scientists.
C3 AI Recent Developments
C3 AI demonstrated ongoing product leadership in enterprise AI software, with eight new enterprise AI application products released in the fiscal year 2021. Developed in partnership with Microsoft and Adobe, launched C3 AI CRM. C3 AI also launched C3 AI Ex Machina, a revolutionary next-generation predictive analytics application that empowers citizen data scientists.
C3 AI Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying C3 AI applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of C3 AI and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified C3 AI Suite, C3 AI Applications, C3 AI Ex Machina, C3 AI CRM customers.
C3 AI Overview
1300 Seaport Boulevard, Suite 500
Redwood City, CA, 94063, United States
1 650-503-2200
https://www.c3.ai/
Ownership: - AI (NYSE)
Number of Employees: 704
Functional Markets: Analytics and BI, Content Management, CRM, eCommerce, ERP Financial, PPM, Procurement, SCM, TRM,
Key Verticals: Aerospace and Defense, Banking and Financial Services, Consumer Packaged Goods, State and Local Government, Life Sciences, Manufacturing, Oil and Gas, Chemicals, Utilities,
C3 AI Key Enterprise and Cloud Applications
C3 AI Suite, C3 AI Applications, C3 AI Ex Machina, C3 AI CRM
C3 AI Revenues, $M:
Type/Year | 2022 | 2023 | YoY Growth, % |
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Total Revenues, $M | Subscribe | Subscribe | Subscribe |
Enterprise Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
Cloud Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
C3 AI Revenue Breakdown By Type, $M:
C3 AI Enterprise Applications Revenues By Functional Markets, $M:
C3 AI Enterprise Applications Revenues By Verticals, $M:
C3 AI Revenues By Region, $M
Region | % of Total Revenues | 2023 Total Revenues, $M | 2023 Enterprise Applications Revenues, $M | 2023 Cloud Applications Revenues, $M |
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Americas | Subscribe | Subscribe | Subscribe | Subscribe |
EMEA | Subscribe | Subscribe | Subscribe | Subscribe |
APAC | Subscribe | Subscribe | Subscribe | Subscribe |
Total | Subscribe | Subscribe | Subscribe | Subscribe |
C3 AI Direct vs Indirect sales
Region | Direct Sales | Indirect Sales | Total |
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Type % | Subscribe | Subscribe | Subscribe |
Revenues, $M | Subscribe | Subscribe | Subscribe |
C3 AI Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified C3 AI Customers
No. of C3 AI Customers: 223
No. of C3 AI Enterprise Applications Customers: 223
No. of C3 AI Cloud Customers: x
No. of C3 AI Cloud Subscribers: x
The company gained momentum among customers in various sectors, concluding the fiscal year 2022 with 223 lighthouse customers. These clientele are situated in Europe, Asia, and the United States, spanning a diverse array of industries.
C3 AI offers more than 40 turnkey Enterprise AI applications, catering to the critical business needs of global enterprises across various sectors, including manufacturing, financial services, government, utilities, oil and gas, chemicals, agribusiness, defense and intelligence, among others.
In 2021, Koch Industries, recognized as one of the largest private companies in America, opted to renew and extend its contract with C3 AI, aiming to scale Enterprise AI solutions across its diverse group of companies over the next five years. Cargill, a prominent global food company, expanded its utilization of C3 AI to encompass demand forecasting and supply network risk, in addition to integrating the C3 AI Supply Chain Suite of applications.
One Medical, a membership-based primary care practice, has implemented C3 AI Ex Machina, the no-code solution provided by C3 AI, to automate tasks such as insurance validation. Petronas, a global energy company, took steps to broaden its collaboration with Baker Hughes and C3 AI, establishing a dedicated AI Center of Excellence in Kuala Lumpur to facilitate the scaling of the BHC3 Reliability Application deployment.
C3 AI Market Opportunities, M&A and Geo Expansions
In September 2021, a partnership was established between C3 AI and Google Cloud with the aim of assisting organizations across various industries in expediting their adoption of artificial intelligence (AI) solutions. The agreement involves the collaborative sales efforts of both companies' global sales teams, promoting the co-selling of C3 AI's enterprise AI applications running on Google Cloud.
The complete array of C3 AI's Enterprise AI applications, encompassing industry-specific AI Applications, C3 AI Suite®, C3 AI CRM, and C3 AI Ex Machina, is now accessible on Google Cloud's secure, low-latency, and global infrastructure, providing customers the capability to operate C3 AI on the industry's most environmentally friendly cloud.
In December 2021, C3 AI transitioned into a publicly traded company on the NYSE, trading under the symbol "AI".
C3 AI Risks and Challenges
C3 AI possesses a limited operating history, rendering the assessment of its prospects and future operational outcomes challenging. The success of C3 AI's business hinges on its capability to draw in new customers, as well as on existing customers acquiring additional subscriptions from C3 AI and renewing their existing subscriptions.
If the entity fails to uphold an effective system of disclosure controls and internal control over financial reporting, its capacity to generate timely and accurate financial statements or adhere to relevant regulations may be compromised. The business may face disruptions due to catastrophic events.
C3 AI Ecosystem, Partners, Resellers and SI
The organization continued to expand its go-to-market partnerships with Microsoft, Baker Hughes, Engie, Raytheon, and other entities. A significant increase in joint selling and marketing activities with Google Cloud was observed.
The company has established strategic relationships with technology leaders such as Amazon Web Services (AWS), Baker Hughes, ENGIE, Fidelity National Information Services (FIS), Google Cloud, Microsoft, and Raytheon. These globally renowned companies possess the capacity to deploy large pools of skilled resources to establish and manage C3 AI customer relationships across small, medium, and large scales.
The organization forms go-to-market and product co-development alliances with its partners, leveraging Enterprise AI expertise and technology along with partners' deep domain knowledge to deliver next-generation C3 AI solutions to joint customers. The partnerships span across four categories: Industry Partners, Hyperscale Cloud and Infrastructure Partners, Consulting and Services, and Independent Software Vendors.
C3 AI Cloud Infrastructure Insights
Subscribe to read more about:
- C3 AI Public Cloud and Infrastructure (IaaS)
- C3 AI Platform (PaaS)
- C3 AI Application Delivery
- C3 AI Private Cloud and Data Centers
Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:
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