CCC Intelligent Solutions Named Top-Tier Software Vendor by APPS RUN THE WORLD in the APPS TOP 500 Market Report

CCC Intelligent Solutions Strengths, Domain Expertise, and Key Differentiators

CCC Intelligent Solutions is a SaaS platform powering the multi-trillion-dollar P&C insurance economy. CCC digitizes mission-critical AI-enabled workflows, facilitates commerce, and connects more than 35,000 businesses across the insurance economy, including insurers, automakers, collision repairers, parts suppliers, lenders, and more.

CCC Intelligent Solutions Recent Developments

In 2025, CCC Intelligent Solutions has integrated CCC Repair Workflow with Tekion’s Automotive Retail Cloud (ARC) DMS, streamlining repair management for dealer body shops. This integration synchronizes repair data, reduces manual entry, and enhances efficiency, improving cycle times and customer experience. In 2023, CCC integrated with CDK dealer management system and launched an AI-based photo analysis capabilities, extending into claims handling and appraisal processes to identify potential indemnity amounts earlier. This advancement facilitates quicker decision-making post-FNOL, optimizing downstream processing for both APD and casualty claims. CCC also introduced applied AI solutions to collision repairers, aiming to alleviate labor shortages within the community. These AI-powered tools seamlessly integrate into CCC ONE, automating initial damage assessments and streamlining the estimating process. By relieving experienced estimators of routine tasks, the solutions enable them to focus on critical activities, enhancing overall efficiency. Also in 2023, CCC introduced CCC Amplify, an innovative digital solution offers collision repairers a user-friendly platform to swiftly build and launch customized websites. Accessible through the CCC ONE® platform, CCC Amplify streamlines the website creation and maintenance process by seamlessly integrating CCC ONE shop information.

CCC Intelligent Solutions Mergers and Acquisitions (M&A) Activities

In December 2024, CCC Intelligent Solutions acquired EvolutionIQ, a leader in AI-powered claims guidance, for $730 million. This acquisition expands CCC’s AI-driven SaaS capabilities into disability and injury claims management, reinforcing its leadership in the P&C insurance sector. The deal, expected to close in Q1 2025, will be financed through cash and stock, alongside a $225 million term loan. CCC has also authorized a $300 million share repurchase, signaling confidence in the acquisition’s long-term value creation. In February 2022, CCC acquired Safekeep, an AI leader in subrogation claims management technology. Safekeep is an enterprise platform that leverages AI to speed and improve subrogation management across auto, property, workers' comp, and other insurance lines of business. The acquisition of Safekeep is a natural next step in CCC's vision to deliver end-to-end straight-through claims processing. CCC Intelligent Solutions and Dragoneer Investment Group have announced the completion of the business combination of CCC and Dragoneer Growth Opportunities Corp., a special purpose acquisition company formed by Dragoneer Investment Group as of July 30, 2021. The combined company, CCC Intelligent Solutions Holdings Inc., will be listed on the New York Stock Exchange under the ticker symbols “CCCS” and “CCCS WS,” respectively.

CCC Intelligent Solutions Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying CCC Intelligent Solutions applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of CCC Intelligent Solutions and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified CCC ONE customers.

CCC Intelligent Solutions Key Enterprise and Cloud Applications

CCC ONE

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CCC Intelligent Solutions Direct vs Indirect sales

CCC Intelligent Solutions Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified CCC Intelligent Solutions Customers

No. of CCC Intelligent Solutions Customers: 35000

No. of CCC Intelligent Solutions Enterprise Applications Customers: 35000

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CCC Intelligent Solutions serves over 300 insurers, including 18 of the top 20 U.S. auto carriers, along with 30,000 repair facilities and 5,000+ parts suppliers. It also partners with 13 of the top 15 automakers, reinforcing its role in insurance, repair management, and automotive technology. Some customers include: Caliber Collision, Farm Bureau Insurance Companies, Toyota Motor North America, Indiana Farmers, All Star Auto Lights (Florida location), GoFit Auto Panels, Knox Auto Parts, Midway Auto Parts, Rydell OEM Surplus, Brandywine Economy Parts, Carro Pacific Inc., ECO Automotive Distributors, PAM's Auto Parts, Inc., Capstone Auto Body Parts, KAPA Auto Body Parts, Perfect Fit/US Auto Parts, Wheeler's Auto Body Supply, O'Reilly Automotive, Inc., Professional Parts Group, 1-800-Radiator&A/C, Continental Auto Parts, and many more.

CCC Intelligent Solutions Market Opportunities, M&A and Geo Expansions

CCC continues to deliver solutions to its insurance customers at scale, and has processed over one trillion claims. The CCC platform connects more than 35,000 different businesses, handling over $100 billion in commerce each year and is making significant investments to delivering new intelligent architecture. In 2024, CCC introduced the CCC Intelligent Experience (IX) Cloud™ with event-driven architecture that overlays onto CCC's existing cloud applications, customer workflows and customer and partner systems. The CCC IX Cloud infuses the latest AI into workflows and provides insights into business events to help insurers, repairers, OEMs and other industry partners do their best work when others need them most. CCC has also experienced ongoing strength across its repair facility customer group, growing revenue through a combination of new logos, cross-selling, and upselling. In 2025, CCC has over 30,000 repair facilities on the CCC ONE® network. In Q4, CCC expanded its relationship with a leading multi-store operator seeking platform standardization across their collision, fleet, and paint operations for an additional 400 locations. In addition, the number of repair facilities using 4 or more CCC solutions has increased by over 20% over the past two years. For more than a decade, CCC has been leading the development and deployment of AI solutions that help predict vehicle damage and costs, convert damage photos into line-by-line estimates, generate subrogation demands, identify potential injuries, automate total loss predictions and deliver data earlier in the claims and repair process.

CCC Intelligent Solutions Risks and Challenges

Despite its strong market position, CCC faces risks in Technology Adoption. Some insurers and repair facilities may be slow to transition from legacy systems to AI and cloud-based solutions. Data privacy regulations and compliance requirements in different jurisdictions could impact AI-driven claims automation.

Having been one of the pioneers in automotive claims processing, CCC has continued to expand in the aftermarket opportunities such as building an electronic network that connects auto parts suppliers. However, its first-move advantage in the claims processing market has also come with a price.

One of the biggest challenges of CCC has to do with the re-platforming of its mainframe system in Cobol into a Java/J2EE environment for easier maintenance and upgrade, a process that could take years to complete. And it's too soon to tell whether its new owner is willing to invest heavily in replacing its aging mainframe platform with one suitable for the new era of Cloud computing.

CCC Intelligent Solutions Ecosystem, Partners, Resellers and SI

To connect insurers, repairers, automakers, the healthcare community and other industry stakeholders, CCC collaborates with over 200 partners to deliver solutions across 20 different business areas, including estimation, total loss, valuations, towing, rental, subrogation, bodily injury, and payments, among others that support our key pillars of data, networks, and AI. CCC's event-based architecture will enable them to further expand a partner ecosystem across the industry to continue offering the best solutions and remain the platform of choice for P&C customers.

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: