Cegedim Named Top-Tier Software Vendor by APPS RUN THE WORLD in the APPS TOP 500 Market Report

Cegedim Strengths, Domain Expertise, and Key Differentiators

With over five decades of experience, Cegedim is a global technology and services company renowned for its innovative solutions in healthcare technology. Its portfolio includes supply services, technological tools, specialized software, data flow management services, and databases, tailored for healthcare professionals, life science companies, health insurance providers, and other industries. Cegedim’s solutions are designed to adapt to rapidly changing environments, ensuring they meet the evolving needs of its clients.

Cegedim’s financial performance in 2024, with revenues of €654.5 million and a 24.7% increase in recurring operating income, underscores its operational efficiency and market resilience. Employing nearly 6,700 people across more than 10 countries, Cegedim maintains a strong global presence. Its commitment to quality and innovation is evident in its ability to optimize products and data to meet customer demands.

Cegedim Recent Developments

Cegedim has introduced several innovations across its business lines to address evolving needs in insurance and healthcare. Its new personal insurance platform, "iSI by Cegedim," offers a customizable, turnkey solution tailored to meet regulatory and technological shifts in the health insurance sector. In the pharmacy sector, Cegedim-MEDIA launched C-MEDIA Sound, a subscription-based audio service designed to improve patient experience and support pharmacy staff. Cegedim Sante has upgraded its Maiia platform with enhanced services, including a contactless mobile payment feature using Tap to Pay technology, aimed at simplifying transactions for healthcare professionals. The company also reported strong financial performance, with significant revenue and income growth attributed to acquisitions and operational efficiency. Additionally, the acquisition of a majority stake in Phealing expanded Cegedim’s capabilities in secure prescription delivery, further supporting its focus on healthcare innovation.

Cegedim Mergers and Acquisitions (M&A) Activities

Cegedim’s acquisition of Visiodent has enhanced its presence in the dental and health clinic management software market, with Visiodent’s integration into Cegedim Santé contributing to revenue growth and broader market reach. The company has also expanded its electronic document management capabilities through previous acquisitions, including BSV Electronic Publishing and Ximantix, which have strengthened its position in invoice digitization for local governments. These strategic moves reflect Cegedim’s ongoing efforts to diversify its technology offerings and solidify its position across multiple healthcare and administrative sectors.

Cegedim Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Cegedim applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Cegedim and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Cegedim Cloud Services, customers.

Cegedim Key Enterprise and Cloud Applications

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Cegedim Direct vs Indirect sales

Cegedim Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified Cegedim Customers

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No. of Cegedim Cloud Subscribers: 230000

Cegedim serves an extensive network of over 145,000 healthcare professionals and more than 71,000 pharmacists, reflecting its significant reach within the healthcare sector. Its client base includes major corporations such as Bristol-Myers Squibb, PSA, Renault, GlaxoSmithKline, Volvo, Pfizer, Fortis, Roche, Suzuki Motos, LCF Rothschild, and SNCF (French Railway). These relationships underscore Cegedim’s reputation as a reliable provider of technology solutions.

Cegedim Market Opportunities, M&A and Geo Expansions

Through a public tender, the Institut National de l’Information Géographique et Forestière (IGN, the National Institute of Geographic and Forest Information) chose private cloud hosting specialist cegedim.cloud to host its cloud and manage some of its applications.

In July 2024, Cegedim secured a €230 million syndicated loan, comprising €180 million to refinance existing debt and a €50 million undrawn revolving credit facility. This financing arrangement enhances the company’s liquidity and extends debt maturities to 5, 6, and 7 years, providing resources for investment in new technologies, product development, and potential acquisitions. This financial stability positions Cegedim to capitalize on growth opportunities in the healthcare technology market.

Cegedim Risks and Challenges

Cegedim faces several risks that could impact its operations and financial performance. A notable cybersecurity incident in 2023, involving the Cl0p group’s exploitation of a MOVEit Transfer vulnerability, compromised over 1.5 TB of data. Although Cegedim implemented fixes and enhanced monitoring, the incident highlights the persistent threat of cyberattacks in the healthcare technology sector. As cyber threats evolve, Cegedim must maintain robust cybersecurity measures to protect its systems and data.

Additionally, Cegedim is navigating tax audits initiated in 2018, which have led to reassessments related to tax-loss carryforwards. As of December 31, 2024, the company has appealed the decision, with the dispute expected to continue for several years. An unfavorable ruling could result in a tax expense of €30.8 million, of which €23 million has already been paid, and the cancellation of €4.1 million in deferred tax assets. Other risks include regulatory changes in the healthcare and insurance sectors, intense competition, and the need for continuous innovation. Cegedim’s reliance on technology exposes it to risks of technological disruptions and challenges in integrating acquisitions like Visiodent and Phealing.

Cegedim Ecosystem, Partners, Resellers and SI

Cegedim Group operates through a network of business units led by entrepreneurial leaders who drive technological excellence in high-growth sectors, particularly healthcare. The company’s ecosystem is centered on delivering innovative products and services to healthcare professionals, life science companies, and health insurance providers.

Cegedim’s partnership with Aetion, established in July 2020, continues to leverage Cegedim’s THIN European real-world data to enhance the Aetion Evidence Platform, providing valuable real-world evidence for medical interventions. This collaboration underscores Cegedim’s role in advancing healthcare research and improving patient outcomes.

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: