Cincom Systems Strengths, Domain Expertise, and Key Differentiators
Cincom’s strengths are rooted in its historical innovation and comprehensive product portfolio. Today, Cincom’s product suite is a key differentiator, encompassing CPQ, CCM, ERP (Cincom Control), and development tools like Cincom Smalltalk and Mantis. The CPQ solution, in particular, stands out for its 100% real-time accuracy, centralized product information, and ability to facilitate expansion into new sales channels such as dealers, distributors, and e-commerce. Its robust integration framework ensures seamless connectivity with enterprise systems, enhancing operational efficiency.
Cincom is also embracing modern technologies to stay competitive. Its CPQ solution leverages Cloud, IoT, and Gen AI to drive digital transformation in sales processes, enabling businesses to process complex data and deliver personalized customer experiences. For example, IoT integration allows real-time data to inform pricing and configuration, while Gen AI enhances automation and decision-making. These capabilities position Cincom as a forward-thinking vendor in the enterprise software space.
Cincom Systems Recent Developments
Cincom Systems has experienced significant changes in 2024, most notably its acquisition by PartnerOne, a Canada-based enterprise software group, in June 2024. This acquisition marked the retirement of founder Tom Nies, who had served as CEO since the company’s founding, making him one of the longest-serving CEOs in the tech industry. Brian Bish, a Cincom veteran with over 30 years at the company, stepped into the CEO role, ensuring continuity for customers and partners. This leadership transition is pivotal, as Bish’s deep understanding of Cincom’s operations and customer needs positions him to guide the company through its next phase.
Cincom Systems Mergers and Acquisitions (M&A) Activities
The acquisition by PartnerOne in June 2024 is the most significant M&A activity for Cincom in recent years.. This strategic move aligns Cincom with PartnerOne’s portfolio of enterprise software companies, providing access to additional resources, expertise, and market opportunities. The acquisition is seen as a growth catalyst, enabling Cincom to enhance its capabilities and expand its global footprint.
Cincom Systems Customers in ARTW Customer Database
Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Cincom Systems applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Cincom Systems and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Cincom CPQ, Cincom Eloquence, Cincom Smalltalk, Cincom MANTIS, Cincom CONTROL, Cincom SUPRA customers.
Cincom Systems Overview
871 Marlborough Ave Ste 100
Riverside, CA, 92507, United States
1 800-224-6266
https://www.cincom.com/
Ownership: - PartnerOne
Number of Employees: 500
Functional Markets: CRM, ERP Financial, ERP Services and Operations, Procurement, SPM, SCM,
Key Verticals: Aerospace and Defense, Automotive, Banking and Financial Services, Communication, Construction and Real Estate, CPG, Distribution, Insurance, Leisure and Hospitality, Life Sciences, Manufacturing, Media, Oil Gas Chemicals, Professional Services, Retail, Transportation, Utility,
Cincom Systems Key Enterprise and Cloud Applications
Cincom CPQ, Cincom Eloquence, Cincom Smalltalk, Cincom MANTIS, Cincom CONTROL, Cincom SUPRA
Cincom Systems Revenues, $M:
| Type/Year | 2023 | 2024 | YoY Growth, % |
|---|---|---|---|
| Total Revenues, $M | Subscribe | Subscribe | Subscribe |
| Enterprise Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
| Cloud Applications Revenues, $M | Subscribe | Subscribe | Subscribe |
* Enterprise Applications Revenues = License + Support & Maintenance + SaaS
** All revenue figures are estimates based on public records, Cloud and Non-Cloud business models in Apps Run The World's vendor database, and annual survey results including vendor feedback.
Cincom Systems Revenue Breakdown By Type, $M:
Cincom Systems Enterprise Applications Revenues By Functional Markets, $M:
Cincom Systems Enterprise Applications Revenues By Verticals, $M:
Cincom Systems Revenues By Region, $M
| Region | % of Total Revenues | 2024 Total Revenues, $M | 2024 Enterprise Applications Revenues, $M | 2024 Cloud Applications Revenues, $M |
|---|---|---|---|---|
| Americas | Subscribe | Subscribe | Subscribe | Subscribe |
| EMEA | Subscribe | Subscribe | Subscribe | Subscribe |
| APAC | Subscribe | Subscribe | Subscribe | Subscribe |
| Total | Subscribe | Subscribe | Subscribe | Subscribe |
Cincom Systems Direct vs Indirect sales
| Type | Direct Sales | Indirect Sales | Total |
|---|---|---|---|
| Type % | Subscribe | Subscribe | Subscribe |
| Revenues, $M | Subscribe | Subscribe | Subscribe |
Cincom Systems Customers - Breakdown by Geo, Size, Vertical and Product
List of Verified Cincom Systems Customers
No. of Cincom Systems Customers: 1000
No. of Cincom Systems Enterprise Applications Customers: 1000
No. of Cincom Systems Cloud Customers: x
No. of Cincom Systems Cloud Subscribers: x
Cincom serves a diverse and prestigious customer base, reflecting its global reach and versatility. Notable clients include BMW, Boeing, Microsoft, JPMorgan, BNP Paribas, and the Royal Australian Mint, spanning industries such as manufacturing, financial services, and government. Recent customer success stories highlight companies like e-one, ATC, Spirax Sarco, US Bottlers, Helmer, Capacity, and Fassi Cranes, particularly in manufacturing and specialty vehicles.
Cincom Systems Market Opportunities, M&A and Geo Expansions
Cincom is well-positioned to capitalize on several market opportunities. The acquisition by PartnerOne provides access to new markets and resources, enabling Cincom to expand its global footprint and integrate with PartnerOne’s ecosystem. The growing demand for Cloud-based solutions, IoT integration, and Gen AI applications presents significant potential. Cincom’s CPQ solution, which already leverages these technologies, can be further enhanced to meet evolving customer needs, particularly in industries undergoing digital transformation.
Additionally, Cincom’s ability to expand into new sales channels, such as e-commerce and through distributors, offers a pathway to reach new customers. The company’s focus on automation, such as passing approval requests for fast decisions, enhances its appeal to businesses seeking efficiency. As industries like manufacturing and financial services increasingly adopt digital strategies, Cincom’s expertise in optimizing complex processes positions it as a key enabler.
Cincom Systems Risks and Challenges
Post-acquisition, retaining existing customers and ensuring a smooth integration with PartnerOne’s operations are critical. Any disruptions could impact customer satisfaction and market share. Additionally, geopolitical and economic uncertainties, such as trade tensions or supply chain disruptions, could affect Cincom’s global expansion efforts, particularly in new regions.
Cincom Systems Ecosystem, Partners, Resellers and SI
With more than 30 pre-built connectors, Smart Communications’ cloud-native platform integrates effortlessly with the world’s most trusted enterprise systems including Salesforce, Guidewire, DuckCreek, OneSpan, and Pega, enabling more than 60 billion mission-critical customer conversations globally, and driving faster time to value.
Research Methodology
Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.
Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).
For additional information on our methodologies, here's the link:
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