CIPHR Named Top-Tier Software Vendor by APPS RUN THE WORLD in the APPS TOP 500 Market Report

CIPHR Strengths, Domain Expertise, and Key Differentiators

CIPHR is a SaaS provider offering HR, payroll, recruitment, and learning software. Its online platform, CIPHR Connect, allows businesses to connect with employees, while its marketplace enables integration with existing tools to streamline HR tasks and improve data accuracy.

CIPHR Recent Developments

As of April 2025, Ciphr launched a cloud-based payroll system with real-time calculations and features for backpay and holiday pay adjustments. The company is also hosting a webinar to promote data-driven HR decision-making through people analytics. Ray Sieber is retiring from his role as CEO of Zest after leading the company through significant growth, and will be succeeded by Matt Russell, former Chief Commercial Officer at Ciphr, who will continue to drive the business forward.

In June 2023, Ciphr appointed Simon Witkiss as its inaugural Vice President of Product. He has officially joined the leadership team of the ECI-backed group with immediate effect.

CIPHR Mergers and Acquisitions (M&A) Activities

In 2024, Ciphr made two key acquisitions: Avantus, an employee benefits platform serving over 400 businesses, and Shape Payroll, a cloud-based payroll platform used by 1,500 UK businesses. These acquisitions expanded Ciphr's offerings in employee benefits and strengthened its payroll capabilities.

In April 2023, Ciphr successfully acquired Marshall E-Learning, an online learning provider focused on diversity and inclusion. The financial terms of the acquisition remain undisclosed. The agreement will enhance Ciphr Group's comprehensive learning and development content. Customers, both new and existing, from both brands will gain access to an expanded selection of 'off the shelf' courses and customized workplace training options for their employees.

CIPHR Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying CIPHR applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of CIPHR and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified CIPHR HR, CIPHR Payroll, Shape Payroll, FlexGenius customers.

CIPHR Key Enterprise and Cloud Applications

CIPHR HR, CIPHR Payroll, Shape Payroll, FlexGenius

CIPHR Revenues, $M:

CIPHR Revenue Breakdown By Type, $M:

CIPHR Enterprise Applications Revenues By Functional Markets, $M:

CIPHR Enterprise Applications Revenues By Verticals, $M:

CIPHR Revenues By Region, $M

CIPHR Direct vs Indirect sales

CIPHR Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified CIPHR Customers

No. of CIPHR Customers: 2600

No. of CIPHR Enterprise Applications Customers: 2600

No. of CIPHR Cloud Customers: x

No. of CIPHR Cloud Subscribers: x

Ciphr serves over 2600 organizations across 50 countries. The company’s customer base includes notable recent additions such as Sports England, Royal Russell, GTR, Warrington & Vale Royal College, Outcomes First Group, CitySprint, Highways England, and Iglu.com, as well as clients from Shape Payroll’s 1,500 UK businesses and Avantus’ 400 global clients.

CIPHR Market Opportunities, M&A and Geo Expansions

In 2024, Ciphr expanded its capabilities through the acquisitions of Avantus and Shape Payroll, while integrating AI/ML features to enhance its HR solutions. With Matt Russell, the former Chief Commercial Officer, appointed as CEO, the company is poised for continued growth and innovation. Ciphr is well-positioned to capitalize on market opportunities, including vertical expansion into sectors like manufacturing and healthcare, geographical growth in Asia-Pacific and Eastern Europe, and offering scalable solutions for SMEs.

CIPHR Risks and Challenges

Ciphr faces challenges such as complex initial setup, which may deter smaller organizations, and intense competition from major players like Workday, SAP, and Oracle. Additionally, staying ahead in the rapidly evolving tech landscape requires ongoing investment in R&D.

Andrew Stevens has been named the new Chief Technology Officer (CTO) of Ciphr, a SaaS HR provider supported by ECI. In his new role, Stevens will oversee all technical operations for the group, effective immediately.

CIPHR Ecosystem, Partners, Resellers and SI

Ciphr’s ecosystem strategy includes integrating with various business systems, such as the Zoho software suite, and collaborating with resellers and system integrators to expand its market reach. With its strategic acquisitions, technological innovations, and global expansion, Ciphr is well-positioned to continue growing and addressing the evolving needs of organizations worldwide.

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: