Clio Named Top-Tier Software Vendor by APPS RUN THE WORLD in the APPS TOP 500 Market Report

Clio Strengths, Domain Expertise, and Key Differentiators

Clio's core strengths lie in its comprehensive cloud-based platform, which integrates client intake, case and document management, and payment processing. The introduction of Clio Duo, a generative AI assistant, exemplifies its commitment to innovation. Clio Duo assists legal professionals by automating routine tasks, analyzing firm analytics, and providing insights to enhance practice efficiency.

Clio’s cloud-based practice management tools are designed specifically for solicitors, barristers, and legal professionals seeking to improve operational efficiency and strengthen collaboration with clients and colleagues.

Clio Recent Developments

Clio has expanded its leadership team with the appointments of Nicholas Anderson as Senior Vice President of Customer Success and Chris Stock as Vice President of Legal Content and Migrations. Nick will lead all post-sales functions, including onboarding, migrations, support, customer success, education, and professional services. He will focus on ensuring Clio delivers exceptional customer experiences, helping clients grow their practices while maximizing the value of Clio’s suite of tools, products, and features.

At the 2023 Clio Cloud Conference, Clio unveiled a suite of new features designed to give legal professionals greater flexibility and control within its centralized, cloud-based platform, used by more than 150,000 professionals worldwide. Highlights included the launch of a Personal Injury Add-On, Clio File for streamlined electronic court filing, and Clio Duo, an AI-powered assistant to boost productivity. Clio also introduced discounted subscription plans for legal aid organizations. Updates to Clio Grow and Clio Manage enhanced client intake and practice management, while new payment options like Apple Pay and Google Pay were added. Additionally, Lawyaw, Clio’s document automation tool, rolled out customizable questionnaires and exclusive contact packages in partnership with the New York State Bar Association.

In October 2021, Clio introduced Clio Payments, a purpose-built payment platform tailored for the legal industry’s leading technology solution. Designed to simplify billing and collections, Clio Payments empowers law firms to offer secure, compliant, and client-friendly online payment options—enhancing both operational efficiency and the client experience.

Clio Mergers and Acquisitions (M&A) Activities

In March 2025, Clio strategically acquired ShareDo, an innovative adaptive work management platform trusted by some of the world’s largest law firms. This acquisition enhances Clio’s growing presence in the mid-market law firm space, expanding its global reach and highlighting the significant opportunity for innovation within this large and underserved segment of the legal industry.

Clio, a leading provider of cloud-based legal technology, has officially rebranded Lawyaw, acquired in 2021, as Clio Draft. This strategic rebranding reflects Clio’s ongoing commitment to streamlining legal document workflows through deeper integration within its platform. Clients can expect continued access to the features they rely on, backed by Clio’s trusted customer support and seamless product experience.

Clio Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Clio applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Clio and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Clio Suite, Clio Manage, Clio Grow, Clio Payments, customers.

Clio Key Enterprise and Cloud Applications

Clio Suite, Clio Manage, Clio Grow, Clio Payments,

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Clio Direct vs Indirect sales

Clio Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified Clio Customers

No. of Clio Customers: 150000

No. of Clio Enterprise Applications Customers: 150000

No. of Clio Cloud Customers: 150000

No. of Clio Cloud Subscribers: x

Clio serves a global customer base of over 150,000 legal professionals across approximately 130 countries. Notable clients include Kel LLC, the New York State Bar Association, Warnken LLC, Sipser, Weinstock, Harper and Dorn LLP, The Law Offices of Gonzales Gonzales and Gonzales, Utah Family Law, among many others.

Clio Market Opportunities, M&A and Geo Expansions

In February 2025, Clio's appointment of Luke Slan as General Manager, Canada, presents a significant opportunity to reinforce its strategic expansion in its home market. Slan will lead efforts to further establish Clio as the leading legaltech provider in Canada, driving growth and innovation tailored to the unique needs of the Canadian legal sector. This move will allow Clio to strengthen its market presence and broaden its product offerings through a more cohesive cross-functional team, encompassing product and engineering, sales, marketing, and channel partners. At the same time, the company is refining its core products to better meet the specific demands of Canadian legal professionals, ensuring that they have access to solutions that enhance efficiency, client service, and overall firm success.

Clio’s growth strategy in Australia focuses on several key areas: expanding its presence in the market, developing products tailored to the needs of Australian legal professionals, driving sales and forming strategic partnerships, prioritizing customer success and support, investing in the professional development of its growing regional team, and actively engaging with the local legal ecosystem to foster collaboration and networking. Together, these efforts support Clio’s broader global growth objectives.

In November 2021, Clio announced a major expansion of its executive leadership team, appointing a new Chief Operating Officer, Chief People Officer, Chief Technology Officer, and Chief Marketing Officer. This move effectively doubled the size of the C-suite, bringing in seasoned leaders from high-growth and public companies, while continuing to build on the expertise of Clio’s longstanding engineering and marketing leadership.

In April 2021, Clio announced a new valuation of US$1.6 billion following a US$110 million Series E funding round led by funds and accounts advised by T. Rowe Price Associates, with participation from OMERS Growth Equity. This milestone marked a historic moment for the legal tech industry, as Clio became the first legal practice management company to achieve unicorn status globally.

Clio Risks and Challenges

Clio’s recent expansion of its leadership team—appointing Nicholas Anderson as Senior Vice President of Customer Success and Chris Stock as Vice President of Legal Content and Migrations—marks a strategic move to bolster its post-sales operations and legal content initiatives. While these appointments aim to enhance customer experience and product offerings, they also introduce potential risks that Clio must navigate to ensure sustained growth and operational excellence.​

Clio’s effort to disrupt the legal practice management software market with its cloud-only solutions faces increasing pressure as well-funded incumbents like Thomson Elite intensify their cloud strategies. This growing competition could potentially lead to a price war in the space.

Clio Ecosystem, Partners, Resellers and SI

Clio has partnered with the Black Professionals in Tech Network (BPTN), an organization focused on advancing opportunities for Black professionals in technology and business, to help address the talent gap in the tech industry. This collaboration will involve ongoing learning, discussions, and support, reflecting a mutual commitment to promoting diversity, inclusion, and equity in the North American tech sector.

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: