Connectwise Named Top-Tier Software Vendor by APPS RUN THE WORLD in the APPS TOP 500 Market Report

Connectwise Strengths, Domain Expertise, and Key Differentiators

Nearly all ConnectWise solutions are slated to be fully integrated under the Asio platform by the end of 2025, delivering seamless workflows across PSA, RMM, and cybersecurity services. Rising demand for digital transformation among SMBs presents a multibillion-dollar growth runway, with research projecting $90 billion in new managed IT services spending by 2026. Heightened cybersecurity awareness fuels adoption of specialized services—ConnectWise MDR, SaaS Security, and Vulnerability Management—which now monitor millions of events per second and provide on-demand threat remediation.

Connectwise Recent Developments

ConnectWise introduced a fundamental capability within the ConnectWise Asio platform, incorporating AI-assisted PowerShell scripting into two products within its Unified Monitoring and Management (UMM) solution portfolio: ConnectWise Automate and ConnectWise RMM. This newly added feature, powered by ConnectWise's hosted instance of OpenAI GPT, allows for the automation of intricate tasks and swift execution of custom scripts or command tasks. Furthermore, the integration harnesses advanced AI language processing capabilities within the Asio platform, offering Managed Service Providers (MSPs) time-saving benefits and incorporating guardrails and optimizations to enhance the scripting process.

Connectwise Mergers and Acquisitions (M&A) Activities

ConnectWise has expanded its capabilities through a series of acquisitions, including Wise-Sync, a payment automation platform, as well as cybersecurity firms Perch Security and StratoZen, and the consulting firm Service Leadership, Inc. Following its acquisition by Thoma Bravo, ConnectWise further broadened its offerings by acquiring Continuum and ITBoost and forming a strategic partnership with Webinfinity. These moves have supported ConnectWise's evolution into a comprehensive technology and services platform serving the broader technology channel.

Connectwise Customers in ARTW Customer Database

Leveraging a rigorous data-centric research methodology, APPS RUN THE WORLD asks the simple question: Who’s buying Connectwise applications and why? And we provide the answers – supported by decades of research – to our clients around the world. Our Customer database has over 100 data fields that detail company usage of Connectwise and other enterprise apps by function, customer size, industry, location, implementation status, partner involvement, Line of Business Key Stakeholders and IT decision makers contact details. List of Verified Asio by ConnectWise customers.

Connectwise Key Enterprise and Cloud Applications

Asio by ConnectWise

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Connectwise Direct vs Indirect sales

Connectwise Customers - Breakdown by Geo, Size, Vertical and Product

List of Verified Connectwise Customers

No. of Connectwise Customers: 35000

No. of Connectwise Enterprise Applications Customers: x

No. of Connectwise Cloud Customers: x

No. of Connectwise Cloud Subscribers: x

ConnectWise serves over 45,000 customers globally. ConnectWise’s platform is trusted by more than 100,000 managed service providers and IT professionals worldwide, enabling them to streamline operations and deliver value to end customers.

Connectwise Market Opportunities, M&A and Geo Expansions

In September 2024, ConnectWise agreed to acquire Axcient and completed the acquisition of SkyKick, significantly enhancing its data protection and disaster recovery portfolio with two leading cloud backup platforms. These strategic moves have bolstered the company’s cybersecurity offerings and enabled NIS2 and Cloud Security Alliance certifications for its integrated solutions, reinforcing compliance capabilities for European MSPs.

Connectwise Risks and Challenges

Moreover, the self-hosted nature of legacy products like ConnectWise ScreenConnect introduces potential security vulnerabilities, as evidenced by a critical patch released in February 2024 to address zero-day exploits.

Connectwise Ecosystem, Partners, Resellers and SI

Collectively, its partner base serves in excess of 1 million small and midsized businesses and oversees over 11.4 million endpoints through ConnectWise’s remote monitoring and management suite. The ConnectWise ecosystem boasts 400+ integrated third-party solutions, reflecting a robust marketplace that addresses diverse MSP needs. In the last 12 months alone, ConnectWise added over 2,100 new partners, among whom 45% reported achieving at least 20% year-over-year profit growth, underscoring the platform’s impact on customer outcomes.

Research Methodology

Data used in research reports are derived from publicly available documents, continuous surveys of applications vendors, customers, resellers, Independent Software Vendors, systems integrators and other verifiable sources.

Vendor shares and market forecast results are based on a combination of existing databases as well as demand side and supply side research conducted throughout the year with validation from vendors, customers, channel partners and documentations such as earnings releases and 10Q and 10K filings, vertical industry studies, regional and country-level statistics from public and private institutions(i.e. colleges, universities, government agencies and trade associations).

For additional information on our methodologies, here's the link: